The server was good with keeping drinks and being a tentative but lacking when personal talk about his coworkers and bad tips. The food, once again over done and the seats were very uncomfortable. We had a group of 10 and had to squeeze into a corner both. 3 strikes your out. Won't be returning to this Applebee's again.
William jackson IV
Last week we came in for dinner and was seated by a kid that insisted on putting us in a booth with the sun directly in our faces and no window screens. So I had to eat with my sunglasses on, not fun. Now that's just the first half... Now he has come to our table about 7 times and has been in not just my 11mo sons face but mine as well. So he got into this conversation about something and I said idk, and then he goes away to use his phone to lookup the info. Now the food has come to the table finally, not all of it mind you... So our other son has to go the the bathroom at the point so I take him in. No more then a minute being into the bathroom the kid comes to my table and asks my wife where I went and she said he will be back he had to take our son the the bathroom. Guess who comes rushing into the men's room to finish the conversation! Now this has been one hell of a visit to Applebee's and this will be the last. Thank you Casey for serving us, you were great. I should have just said YES he is bothering us the second you asked me. I am sorry to say this also but I used to work in the food industry and this kid that was playing host needs to be a dish washer. Not being rude but he has no business being up front until he is properly trained to be handling customers.
Atmosphere: 1
Food: 1
Service: 1
Corinna Shively
Food was pretty good, waiter was nice and attentive, but the seats omg its been yrs now when u sit on a bench u completely go down. There are no existing springs anymore and has been for yrs like that. They should be ashamed to have people sitting on those benches..plz if corporate actually reads those reviews do something about ur bench repairs
Atmosphere: 3
Food: 4
Service: 4
Dustin Kiser
The service here is atrocious. Anytime I’m here to pickup an order it’s a 15+ minute wait. I’ve been here 13 minutes and haven’t even been acknowledged by the staff. I’m not sure what’s going on with this place, but it’s a shame.
Atmosphere: 1
Food: 1
Service: 1
Ben Wright
Did curbside pickup it was fast and had extra sauce for salads.... Friendly service and idk the ladies name but she was friendly and helpful.
Atmosphere: 4
Food: 4
Service: 5
Anthony Rombalski
Food was efficient and tasty with a smattering of liquid refreshment.
Atmosphere: 5
Food: 5
Service: 5
Charles Burba
We ordered online and it was really good and ready for me when I got there to pick it up and they double check it right in front of me so no second trip to get the rest of my food. Which was great because I forget to most of the time
Atmosphere: 5
Food: 5
Service: 5
Scott Puccinelli
Applebee's is Applebee's... this one has a very nice staff.
My wife didn't eat much of her salad because she wasn't that hungry. There was nothing wrong with it, and she didn't say anything to the bartender.
When the bill came, he removed the salad. I asked why, and he said it looked like she didn't like it. She said it was fine, she just wasn't hungry, and he still kept it off the tab.
I gave him a nice tip for providing good service without being asked! So refreshing in today's society!
Atmosphere: 5
Food: 5
Service: 5
Dwayne Simpson
Was fair place nothing exciting wasn't worth a wait but if your hungry it's there
Atmosphere: 3
Food: 3
Service: 3
Sunshine onmyshoulder
Where do I begin? We ordered and waited. Close to 45 minutes later our server came over and told us the menu was wrong and certain items were no longer on the 2 for 25 menu and they were STARTING our order now... I told the server we have waited all this time and now we are supposed to start our order over? We told her they need to honor what was on their menu. She left to talk to a manager and came back and told us they would honor it. Since there were only two other tables in the restaurant... we were shocked with the slow service. Since we had family from out of town with us and we were in no big hurry we stayed. The server told us there were other people in front us! Who was cooking... Elmer Fudd? When our food finally arrived ... we were missing one entree so she had to wait even longer for her food. Some members of our group were not happy with their meals.
A Five-Star Shout-Out to the Radcliff Applebee’s Dream Team!
If I could give more than five stars, this team would get every single one of them.
Let me start by saying—I am not an Applebee’s guy. I’ve been to locations across different states, and truth be told, I was never impressed. That was until I stepped foot into the Applebee’s in Radcliff, Kentucky. From that very first visit back in February 2025, this location completely flipped the script and turned a skeptical, non-loyal customer into someone who now looks forward to every visit like it’s a reunion with family.
Heather, the bartender, was the first person I encountered—and let me tell you, her unwitting cantor, top-notch professionalism, and naturally warm welcome set the tone right away. I told her I wasn’t big on Applebee’s but needed something satisfying and spicy. She nailed it. And on my return visits, I left the menu in her hands again—different suggestions every time, and not once have I been disappointed. She knows how to listen, connect, and truly guide a guest’s experience.
Lewis, with his upbeat banter and laser-sharp professionalism, is another standout. His ability to make customers feel like they’re the most important person in the room—while cracking jokes and keeping things moving smoothly—is a rare gift. He connects on a human level, and that’s something you can’t train.
Brandi brings her own flavor with that no-BS attitude, quick wit, and beautiful charm. She’s the kind of server who can deliver what you need before you even ask—with a smile and just the right amount of sass to make your day better. Her presence alone could turn a bad day around.
Orion, the greeter, is a master at his craft. His attention to detail, ability to read a customer within seconds, and genuine welcoming demeanor make every visit feel personal. No matter how long it’s been, he remembers faces, names, and preferences—something I’ve never experienced at any other Applebee’s.
And the engine behind it all—Renee, the manager. A true leader. Renee runs a tight, cohesive ship with grace, strength, and approachability. I’ve seen her defuse unruly customers with professionalism and empathy. She supports her team visibly, and her leadership is reflected in the smooth operation and camaraderie this crew clearly shares.
Let me be clear—this isn’t just a restaurant, it’s an experience. The team here transformed Applebee’s into a place I enjoy, trust, and genuinely look forward to returning to every few weeks during my military rotations to Fort Knox.
While I still wouldn’t step foot into an Applebee’s back home in New Jersey, I’ll gladly detour to this Radcliff location every single time I’m in the area. The team here has redefined what Applebee’s means to me—with respect, competence, humor, and heart.
This location deserves a spotlight, a plaque, and frankly, a raise. If you’re in the area—don’t miss out on this crew. They’re running one of the best Applebee’s in the country, hands down.
Thank you all for making each visit memorable—can’t wait to see y’all again soon. 🇺🇸
Atmosphere: 5
Food: 4
Service: 5
Glory Kramer
I wanted to find 2 x I left a bad review and take them down, but I couldn't do a search. If you've had a bad experience with Applebee's in the past, please give them another try. I've had the pleasure of dining with them twice in the past 2 weeks, and the food and service have been amazing. Try the neighborhood nacho appetizer, the mushroom swiss burger, and/or the Cajun salmon - melt in your mouth. Thank you to Louis, our server!
Atmosphere: 5
Food: 5
Service: 5
Victoria L Burt
We are currently watching an ant crawl on the table. The appetizer combo was put together sloppy ALL of the sauces were spilled on something on the platter. No napkins, small plates or silverware given until I was damn near done playing with the appetizer, which I had to ask for, oh and my buffalo chicken was birnt. The fiesta lime chicken was dry as the Nevada desert. As was the cilantro rice. There was a noodle in my pico and I'm mad! And the drinks were wrong. Grrrrrrrrrr. My husband and daughter had no complaints, it's probably just me...
Atmosphere: 3
Food: 1
Service: 1
Sabrina lopez
I never thought being any problem customer was very rude and disrespectful over a belching .
Atmosphere: 3
Food: 5
Service: 5
Hunter Carpenter
Casey was very kind and very fast. He had our drinks filled and topped off the entire time and he was very social while being extremely efficient!
The server was good with keeping drinks and being a tentative but lacking when personal talk about his coworkers and bad tips. The food, once again over done and the seats were very uncomfortable. We had a group of 10 and had to squeeze into a corner both. 3 strikes your out. Won't be returning to this Applebee's again.
Last week we came in for dinner and was seated by a kid that insisted on putting us in a booth with the sun directly in our faces and no window screens. So I had to eat with my sunglasses on, not fun. Now that's just the first half... Now he has come to our table about 7 times and has been in not just my 11mo sons face but mine as well. So he got into this conversation about something and I said idk, and then he goes away to use his phone to lookup the info. Now the food has come to the table finally, not all of it mind you...
So our other son has to go the the bathroom at the point so I take him in. No more then a minute being into the bathroom the kid comes to my table and asks my wife where I went and she said he will be back he had to take our son the the bathroom. Guess who comes rushing into the men's room to finish the conversation! Now this has been one hell of a visit to Applebee's and this will be the last. Thank you Casey for serving us, you were great. I should have just said YES he is bothering us the second you asked me.
I am sorry to say this also but I used to work in the food industry and this kid that was playing host needs to be a dish washer. Not being rude but he has no business being up front until he is properly trained to be handling customers.
Atmosphere: 1
Food: 1
Service: 1
Food was pretty good, waiter was nice and attentive, but the seats omg its been yrs now when u sit on a bench u completely go down. There are no existing springs anymore and has been for yrs like that. They should be ashamed to have people sitting on those benches..plz if corporate actually reads those reviews do something about ur bench repairs
Atmosphere: 3
Food: 4
Service: 4
The service here is atrocious. Anytime I’m here to pickup an order it’s a 15+ minute wait. I’ve been here 13 minutes and haven’t even been acknowledged by the staff. I’m not sure what’s going on with this place, but it’s a shame.
Atmosphere: 1
Food: 1
Service: 1
Did curbside pickup it was fast and had extra sauce for salads.... Friendly service and idk the ladies name but she was friendly and helpful.
Atmosphere: 4
Food: 4
Service: 5
Food was efficient and tasty with a smattering of liquid refreshment.
Atmosphere: 5
Food: 5
Service: 5
We ordered online and it was really good and ready for me when I got there to pick it up and they double check it right in front of me so no second trip to get the rest of my food. Which was great because I forget to most of the time
Atmosphere: 5
Food: 5
Service: 5
Applebee's is Applebee's... this one has a very nice staff.
My wife didn't eat much of her salad because she wasn't that hungry. There was nothing wrong with it, and she didn't say anything to the bartender.
When the bill came, he removed the salad. I asked why, and he said it looked like she didn't like it. She said it was fine, she just wasn't hungry, and he still kept it off the tab.
I gave him a nice tip for providing good service without being asked! So refreshing in today's society!
Atmosphere: 5
Food: 5
Service: 5
Was fair place nothing exciting wasn't worth a wait but if your hungry it's there
Atmosphere: 3
Food: 3
Service: 3
Where do I begin? We ordered and waited. Close to 45 minutes later our server came over and told us the menu was wrong and certain items were no longer on the 2 for 25 menu and they were STARTING our order now... I told the server we have waited all this time and now we are supposed to start our order over? We told her they need to honor what was on their menu. She left to talk to a manager and came back and told us they would honor it. Since there were only two other tables in the restaurant... we were shocked with the slow service. Since we had family from out of town with us and we were in no big hurry we stayed. The server told us there were other people in front us! Who was cooking... Elmer Fudd? When our food finally arrived ... we were missing one entree so she had to wait even longer for her food. Some members of our group were not happy with their meals.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
A Five-Star Shout-Out to the Radcliff Applebee’s Dream Team!
If I could give more than five stars, this team would get every single one of them.
Let me start by saying—I am not an Applebee’s guy. I’ve been to locations across different states, and truth be told, I was never impressed. That was until I stepped foot into the Applebee’s in Radcliff, Kentucky. From that very first visit back in February 2025, this location completely flipped the script and turned a skeptical, non-loyal customer into someone who now looks forward to every visit like it’s a reunion with family.
Heather, the bartender, was the first person I encountered—and let me tell you, her unwitting cantor, top-notch professionalism, and naturally warm welcome set the tone right away. I told her I wasn’t big on Applebee’s but needed something satisfying and spicy. She nailed it. And on my return visits, I left the menu in her hands again—different suggestions every time, and not once have I been disappointed. She knows how to listen, connect, and truly guide a guest’s experience.
Lewis, with his upbeat banter and laser-sharp professionalism, is another standout. His ability to make customers feel like they’re the most important person in the room—while cracking jokes and keeping things moving smoothly—is a rare gift. He connects on a human level, and that’s something you can’t train.
Brandi brings her own flavor with that no-BS attitude, quick wit, and beautiful charm. She’s the kind of server who can deliver what you need before you even ask—with a smile and just the right amount of sass to make your day better. Her presence alone could turn a bad day around.
Orion, the greeter, is a master at his craft. His attention to detail, ability to read a customer within seconds, and genuine welcoming demeanor make every visit feel personal. No matter how long it’s been, he remembers faces, names, and preferences—something I’ve never experienced at any other Applebee’s.
And the engine behind it all—Renee, the manager. A true leader. Renee runs a tight, cohesive ship with grace, strength, and approachability. I’ve seen her defuse unruly customers with professionalism and empathy. She supports her team visibly, and her leadership is reflected in the smooth operation and camaraderie this crew clearly shares.
Let me be clear—this isn’t just a restaurant, it’s an experience. The team here transformed Applebee’s into a place I enjoy, trust, and genuinely look forward to returning to every few weeks during my military rotations to Fort Knox.
While I still wouldn’t step foot into an Applebee’s back home in New Jersey, I’ll gladly detour to this Radcliff location every single time I’m in the area. The team here has redefined what Applebee’s means to me—with respect, competence, humor, and heart.
This location deserves a spotlight, a plaque, and frankly, a raise. If you’re in the area—don’t miss out on this crew. They’re running one of the best Applebee’s in the country, hands down.
Thank you all for making each visit memorable—can’t wait to see y’all again soon. 🇺🇸
Atmosphere: 5
Food: 4
Service: 5
I wanted to find 2 x I left a bad review and take them down, but I couldn't do a search. If you've had a bad experience with Applebee's in the past, please give them another try. I've had the pleasure of dining with them twice in the past 2 weeks, and the food and service have been amazing. Try the neighborhood nacho appetizer, the mushroom swiss burger, and/or the Cajun salmon - melt in your mouth. Thank you to Louis, our server!
Atmosphere: 5
Food: 5
Service: 5
We are currently watching an ant crawl on the table. The appetizer combo was put together sloppy ALL of the sauces were spilled on something on the platter. No napkins, small plates or silverware given until I was damn near done playing with the appetizer, which I had to ask for, oh and my buffalo chicken was birnt. The fiesta lime chicken was dry as the Nevada desert. As was the cilantro rice. There was a noodle in my pico and I'm mad! And the drinks were wrong. Grrrrrrrrrr. My husband and daughter had no complaints, it's probably just me...
Atmosphere: 3
Food: 1
Service: 1
I never thought being any problem customer was very rude and disrespectful over a belching .
Atmosphere: 3
Food: 5
Service: 5
Casey was very kind and very fast. He had our drinks filled and topped off the entire time and he was very social while being extremely efficient!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken
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