Papa Johns Pizza
1960 N Dixie Blvd, Radcliff
(270) 506-5015
Recent Reviews
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Shoutout to Evan at Papa John’s — he was working solo and STILL made the whole order come out perfect. The food was hot, fresh, and straight up bomb 💣🔥. You can tell he cares about the quality. Definitely the kind of service that makes you come back again.
Atmosphere: 5
Food: 5
Service: 5
I no more walked in then there someone to complete my order so that it could be made.
Atmosphere: 5
Food: 5
Service: 5
Sriver delivered to the wrong house and manager wouldnt do anything to make it right now i gotta wait 7 days for a refund. This place is a joke.
Atmosphere: 1
Food: 1
Service: 1
I really like Papa John but being that a customer can watch your employees making their food you should insist they prepare food with cleanliness. They were handling money, taking orders, folding boxes and everything else with their bare hands then preparing food without washing their hands or putting on gloves....that's not a good look by no stamdards.
Atmosphere: 4
Food: 2
Service: 2
It's sorry and low down of a business to fire someone on a assumption without proof,so mr.district manager your pretty sorry when you know your registers mess up now and then
Order was right, and hot. Service prompt and professional.
Atmosphere: 4
Food: 4
Service: 5
Worst customer service I’ve ever experienced. I order a pizza and when app said delivered and I still didn’t have it I called and an employee told me the app was wrong and they were really backed up so I said okay no problem. Another hour goes by and I called again the employees proceed to pass me off to one another and finally a “manager” tells me I put wrong apt number!!! So I been sitting here waiting for a pizza someone got. I then said why didn’t you tell me that an hour ago when I called? He said it’s not his problem I shld have put the right address nothing he can do about and I said did u not verify my name with who u handed pizza too?? No we never do that !! Bullshit! Finally after complaining and yelling I got a refund. But I’m pissed worst customer service ever!!
Service: 1
I do delivery sometimes on my off time from my normal job. I'm not sure what was going on with the manager tonight but he was being disrespectful to myself and yelling at his employees. This is the first and last time I will ever pick up from this location or use this buisness. I will not tolerate disrespect from anyone. Teach your management how to act appropriately with customers and his crew.
Atmosphere: 1
Service: 1
I ordered the the Parmesean chicken bites and they had no Parmesean on them. They were also so dry. I called to have them replaced and was told they would put me down for a replacement. When I called back they don't show me in the system. I would not recommend ordering from this location. Their customer service is terrible.
Food: 1
Service: 1
I'm sick of trying to call and they pick up and hang up and say there busy when you get there and there not busy there sitting around doing nothing
Restaurantji Recommends
You guys are amazing, quick prompt friendly. I needed a pizza delivered, you listened and made it happen. Awesome food Awesome customer service
Atmosphere: 5
Food: 5
Service: 5
I ordered a XLG NY cheese pizza and asked for extra cheese. THERE WAS NO WAY THE EXTRA CHEESE WAS PUT ON IT. Yet I paid an extra fee for it. This has happened before, but today I'm writing a review. It's happened far too many times. I won't be ordering pizza any time soon. I don't recommend this store.
Employees are nice, pizza always good. Please dont prepare food with loose hair hanging over the pizza.
I shouldn't feel like I am eating a cheese pizza if I didn't order one. Put some toppings on the pizza and stop ripping people off.
Atmosphere: 4
Food: 3
Service: 4
This location is .5 miles from my location. It took 1 1/2 hours to get the food....
Food: 3
Service: 1
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