They never NEVER get my order right. The fries are always cold and the condiments requested are never provided. Poor service and what seems to be poor training. I understand the job market right now as I deal with it daily, but there seems to be no standard here, so everything flies and there are no consequences so the customer who PAYS THE BILL also gets crap service and food along with footing the bill 🙄🙄🙄
Atmosphere: 1
Food: 2
Service: 1
Allison Cordy
I don't know why I ever come to this location. I always end up waiting here MUCH longer than if I'd just driven to the Wendy's in the next city. Today was no different. I waited OVER 5 minutes JUST to get my order taken in the drive thru. I sat at the payment window for over 7 minutes. The guy at the window was extremely polite, which totally made up for the delay. You can get away with so much when you're polite!
Mike mathis
Need to get employees who actually care. Doordasher who can't get their food. Store wasn't even busy.
Service: 1
Paul Franklin
Tasty food and a friendly crew at the drive-thru window. This Wendy's 😊
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: French Fries
Brandy Hill
The service was fast and friendly, but we were served the worst "biscuits" (more like flour hockey pucks) I've ever put in my mouth. They were hard, and VERY tough to chew. Neither my son or myself were able to take more than 1-2 bites. It was 8am, the breakfast food should not taste like it's been kept under a warmer light for half a day already.
Food: 1
Service: 5
alisha young
I come to this Wendy's all the time and everytime I do I get so frustrated. If it wasn't the only Wendy's in Radcliff I would take my business else where. my kids absolutely loves Wendy's. I feel this place needs better management and better employees. I was rushed over the intercom, I was getting so frustrated that the lady in the drive threw was talking over me. All the questions she asked me was for no reason apparently because everything I asked for I got the opposite. This isn't the first time my order has been messed up I refuse to call and throw a fuss because I don't want free food I just want my order to be right. I feel this place could use some better people for sure!
Crimeny Jicket
Had to wait at least 8 minutes for them to take our order at the drive thru. The lady kept talking and messed up our order which was corrected at the window, and they were pulling every car over to wait for their food. We waited over 15 minutes for our order. Burgers were bland and tasteless with only one piece of bacon. They were out of coca cola as well. This place has really went downhill. I wish I could give just 0-1/8th of a star. The place sucks.
Atmosphere: 1
Food: 1
Service: 1
Ben Abejuela
Poor and slow service. Food was sloppy. People arguing and nothing getting made.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Andrake
Walk in closed high don't give military support can't afford to eat out
This is my second time going to Wendy’s in Radcliff Kentucky, and they never have chili! At six pm—- The food was cold they served me cold fries and was told that it would take 4 hours to make more chili!!! I was a manager at Wendy’s at a truck stop, you should see when it’s getting low and always have a back up chili ready to go! Food should be cooked as we order! The Baconnator was not good at all!!!
Atmosphere: 1
Food: 1
Service: 1
Mark Kennedy
The food was great. They probably could have used more people working
Atmosphere: 4
Food: 5
Service: 4
Krystal Agnew
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Steven Brooks
Waited over 20 minutes in drivethrew. Was basically forgotten about until I complained. Will not be back this has happened before.
Atmosphere: 1
Food: 5
Service: 1
Gary Bartholomae
The drive thru service with a smile, as they take a picture of your credit card with their cell phone. I tried to talk to the people inside about it, they did not seem concerned about it. I was force to cancele my credit card. Only use cash at this store.
They run out of stuff
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hamburger
They never NEVER get my order right. The fries are always cold and the condiments requested are never provided. Poor service and what seems to be poor training. I understand the job market right now as I deal with it daily, but there seems to be no standard here, so everything flies and there are no consequences so the customer who PAYS THE BILL also gets crap service and food along with footing the bill 🙄🙄🙄
Atmosphere: 1
Food: 2
Service: 1
I don't know why I ever come to this location. I always end up waiting here MUCH longer than if I'd just driven to the Wendy's in the next city. Today was no different. I waited OVER 5 minutes JUST to get my order taken in the drive thru. I sat at the payment window for over 7 minutes. The guy at the window was extremely polite, which totally made up for the delay. You can get away with so much when you're polite!
Need to get employees who actually care. Doordasher who can't get their food. Store wasn't even busy.
Service: 1
Tasty food and a friendly crew at the drive-thru window. This Wendy's 😊
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: French Fries
The service was fast and friendly, but we were served the worst "biscuits" (more like flour hockey pucks) I've ever put in my mouth. They were hard, and VERY tough to chew. Neither my son or myself were able to take more than 1-2 bites. It was 8am, the breakfast food should not taste like it's been kept under a warmer light for half a day already.
Food: 1
Service: 5
I come to this Wendy's all the time and everytime I do I get so frustrated. If it wasn't the only Wendy's in Radcliff I would take my business else where. my kids absolutely loves Wendy's. I feel this place needs better management and better employees. I was rushed over the intercom, I was getting so frustrated that the lady in the drive threw was talking over me. All the questions she asked me was for no reason apparently because everything I asked for I got the opposite. This isn't the first time my order has been messed up I refuse to call and throw a fuss because I don't want free food I just want my order to be right. I feel this place could use some better people for sure!
Had to wait at least 8 minutes for them to take our order at the drive thru. The lady kept talking and messed up our order which was corrected at the window, and they were pulling every car over to wait for their food. We waited over 15 minutes for our order. Burgers were bland and tasteless with only one piece of bacon. They were out of coca cola as well. This place has really went downhill. I wish I could give just 0-1/8th of a star. The place sucks.
Atmosphere: 1
Food: 1
Service: 1
Poor and slow service. Food was sloppy. People arguing and nothing getting made.
Atmosphere: 1
Food: 1
Service: 1
Walk in closed high don't give military support can't afford to eat out
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This is my second time going to Wendy’s in Radcliff Kentucky, and they never have chili! At six pm—- The food was cold they served me cold fries and was told that it would take 4 hours to make more chili!!! I was a manager at Wendy’s at a truck stop, you should see when it’s getting low and always have a back up chili ready to go! Food should be cooked as we order! The Baconnator was not good at all!!!
Atmosphere: 1
Food: 1
Service: 1
The food was great. They probably could have used more people working
Atmosphere: 4
Food: 5
Service: 4
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Waited over 20 minutes in drivethrew. Was basically forgotten about until I complained. Will not be back this has happened before.
Atmosphere: 1
Food: 5
Service: 1
The drive thru service with a smile, as they take a picture of your credit card with their cell phone. I tried to talk to the people inside about it, they did not seem concerned about it. I was force to cancele my credit card. Only use cash at this store.
Atmosphere: 2
Food: 2
Service: 1
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