The food was really good and we had a $15 coupon for a three course meal for two. The lobby could have been a little more cleaner/organized, but all in all, it was a good experience.
Atmosphere: 4
Food: 5
Service: 5
Judy Wheeler
Very good place too eat
Chrysti Branham
Good food
ejam ejam
Can pull a boat around building
Stanley Vanatta
Prices dropping
Janet Wells
Bathrooms were awful. A local customer decided to lecture me about the role of women, interrupting our meal. No napkins available. Young man at counter was impressive at wearing many hats: taking orders, running cash register, preparing drinks and shakes, and announcing orders ready.
Annette Crum
I like Arby's food. However, it just takes that one employee to make the food taste like the service. We visited this location in Russell springs Kentucky over Christmas. We didn't get our condiments so we finished getting gas and ride back over there. My daughter went inside to get some sauce. Well before she could even get her sentence out, one is the employees Said it's over there, pointing at the condiment station. My daughter said we came through the drive through and then the lady said while rolling her eyes, I Said it's over there, we don't have any packets. If infact they were out of every flavor sauce packet, then fine. It is what it is. However, that's not good customer service. A polite answer would be suffice. Next time try to do and listen. Then with a polite attitude and not rolling your eyes, say, " I'm sorry/ I apologize for the inconvenience but we are currently out of sauce. I can give you a container with a lid if you'd like to get some from the condiment station.
Atmosphere: 1
Food: 3
Service: 1
mirandi Mann
I always get a deluxe potato but I don't like the melted liquid cheese that started putting on there...it's difficult to order it and I feel awful changing things and being picky. Sometimes they get it right and sometimes not. I've got to learn to check before I get home and get mad. Also the didn't give us a coke we ordered. I'm not a complainer but stuff is to expensive to come home and throw away food coz it's not what you wanted.
Might want to check on changing your open times since it says 10pm, but at 8:56 the ordering speaker outside is broadcasting a closed message.
Amy Brown
Beef and cheddar has no cheddar on it very disappointing
Atmosphere: 5
Food: 2
Service: 4
Lauren Wiggins
Everytime we put in an online order we are always missing something. I learned to check the bag before leaving, but my husband picked up the food today and we were missing a curly fry and my youngest entire meal. I honestly shouldn't be paying $55 for dinner and end up having to eat it cold because we have to go back and get the rest of our food. There have also been time I put in the order, it tells me when it should be done and I get there and still wait another 10-15 minutes for my food.
I understand people make mistakes, I use to manage in fast food myself, but this is to the point of being ridiculous.
Atmosphere: 2
Food: 3
Service: 1
Daniel Gadberry
3 for 5 dollars the roast beef was big as a biscuit no joke!
Great food great service!
Atmosphere: 5
Food: 5
Service: 5
I am a definet meat eater and Arby's has the meat
The food was really good and we had a $15 coupon for a three course meal for two. The lobby could have been a little more cleaner/organized, but all in all, it was a good experience.
Atmosphere: 4
Food: 5
Service: 5
Very good place too eat
Good food
Can pull a boat around building
Prices dropping
Bathrooms were awful. A local customer decided to lecture me about the role of women, interrupting our meal. No napkins available. Young man at counter was impressive at wearing many hats: taking orders, running cash register, preparing drinks and shakes, and announcing orders ready.
I like Arby's food. However, it just takes that one employee to make the food taste like the service. We visited this location in Russell springs Kentucky over Christmas. We didn't get our condiments so we finished getting gas and ride back over there.
My daughter went inside to get some sauce. Well before she could even get her sentence out, one is the employees Said it's over there, pointing at the condiment station. My daughter said we came through the drive through and then the lady said while rolling her eyes, I Said it's over there, we don't have any packets.
If infact they were out of every flavor sauce packet, then fine. It is what it is. However, that's not good customer service. A polite answer would be suffice.
Next time try to do and listen. Then with a polite attitude and not rolling your eyes, say, " I'm sorry/ I apologize for the inconvenience but we are currently out of sauce. I can give you a container with a lid if you'd like to get some from the condiment station.
Atmosphere: 1
Food: 3
Service: 1
I always get a deluxe potato but I don't like the melted liquid cheese that started putting on there...it's difficult to order it and I feel awful changing things and being picky. Sometimes they get it right and sometimes not. I've got to learn to check before I get home and get mad. Also the didn't give us a coke we ordered. I'm not a complainer but stuff is to expensive to come home and throw away food coz it's not what you wanted.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks 4 Ea, Jamocha Shake
Restaurantji Recommends
Might want to check on changing your open times since it says 10pm, but at 8:56 the ordering speaker outside is broadcasting a closed message.
Beef and cheddar has no cheddar on it very disappointing
Atmosphere: 5
Food: 2
Service: 4
Everytime we put in an online order we are always missing something. I learned to check the bag before leaving, but my husband picked up the food today and we were missing a curly fry and my youngest entire meal. I honestly shouldn't be paying $55 for dinner and end up having to eat it cold because we have to go back and get the rest of our food. There have also been time I put in the order, it tells me when it should be done and I get there and still wait another 10-15 minutes for my food.
I understand people make mistakes, I use to manage in fast food myself, but this is to the point of being ridiculous.
Atmosphere: 2
Food: 3
Service: 1
3 for 5 dollars the roast beef was big as a biscuit no joke!
Food: 2
Worse Arby’s ever!!
Atmosphere: 2
Food: 3
Service: 3
Loading...