Burger King

245 Sam Walton Dr, Russellville
(270) 344-5301

Recent Reviews

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Ghouliesgarage

Great food ! Decent prices. Customer service is pretty good . Definitely a great place to eat . Have it Your way at Burger King !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Jeff Stamps

Slow service, rude customer service.
Don't even know why place bothers to even open with the way they treat customers.

Atmosphere: 1

Food: 1

Service: 1

Gerrit Chaplic

Worst service and very rude to customers. Got mine and 3 other orders wrong while I was there. Worst customer service I’ve ever had anywhere

Atmosphere: 1

Food: 1

Service: 1

Sarah Johns-Goodman

Best burgers around!

Atmosphere: 1

Food: 5

Service: 4

evie shaffer

It took three tries for them to make me a Whopper the way I take it. They didn't refund me for the three whoppers I had to buy. The service was horrible. A child puked in the playroom and it took him over 30 minutes to get in there clean it up. I don't recommend going to the one in Murray.

Atmosphere: 3

Food: 1

Service: 1

Rebecca Ammons

I don't eat inside. I rarely eat here at all but for once I have no complaints on the food and service I received.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Impossible Whopper

Caroline Nicacio

They will give you the wrong order and the MANAGER will have an attitude if you complain, she didn’t even apologize and only said it was not her fault, acting rude and even laughing in our face. This happened with the “manager” in charge on October 17th around 8 PM, after we waited for 40 minutes, even though there was only one car in front of us. This long wait has happened several times before.

Atmosphere: 1

Food: 1

Service: 1

Jessica

DON’T COME HERE TO BUY the Adam’s Family Special menu (purple Whopper)!!!! It’s a complete scam. They’ll give you a regular Whopper and claim they’re out of the purple bun, but they won’t inform you of this when you order—only when you go back to complain. The manager won’t care and will just say with a smirk she can’t do anything and doesn’t know why you weren’t warned. Not to mention that it’s fast food and you’ll be waiting in line for over 40 minutes 😂🤡 and this has happened multiple times 🤮🤮🤮🤮🤮

Atmosphere: 1

Food: 1

Service: 1

MERCENARYREVY MERCRED

Says open to dine in at 0600. Walked over to try to order breakfast at around 6:08 door was locked staff ignored me at the door. Recommend you change your hours for your dine in on your poster. Or make sure that staff are opening the store at the correct time.

Atmosphere: 2

Food: 3

Service: 2

Sam Hill

The wait was horrendous, almost 15 min at the window waiting for our order, and it wasn't like it was anything special,

Atmosphere: 1

Food: 2

Service: 1

Isaiah Lee

Baleigh Doss is the sweetest. The best worker ever I’ve seen in this store ever! If I were the district manager I’d give her a raise. She definitely deserves it. She served me and my wife and made sure our food was correct and fresh! Ill be spreading her name around for sure!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Onion Rings, Chicken Nuggets

Robert Smith

I was served a breakfast sandwich and the bread is molded. ?????. They offered to give me another sandwich like that’s what I wanted is more miles. Zero cleanliness standards. How did you miss this and serve this to a customer.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Brown

Fast friendly service

Atmosphere: 4

Food: 5

Service: 3

C

It is really hit and miss here. Sometimes the orders are perfectly done. Others they are completely wrong and you get attitude when you want it corrected. It's better avoided in my opinion.

Atmosphere: 3

Food: 2

Service: 4

Layne Wesley

Horrible service .

Atmosphere: 1

Food: 1

Service: 1

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