When I say I have never been so disrespected by workers from somewhere like I was tn I mean it. Went to Taco Bell started order got interrupted every time I said something. Got to the window and here’s how my conversation went Me: I’m just making sure my order is correct bc when I was ordering I was constantly interrupted and she was being rude Girl at window: um idk I didn’t have a headset Me: ok but you all didn’t have to be so freaking rude we customers are giving our money to yall to get food and yall are having attitudes for no reason Girl:rolls her eyes Me: ok go ahead roll you eyes I don’t care I wanted to know why you think it’s ok to act the way you freaking do Girl:Hollers for manager “Cassondra” There’s words being said and she goes ok buh bye. When I say I wanted to get out my car and drag those two girls out that window I mean it. I know customer service is exhausting and it’s rough but there was no need for that kind of behavior when I was asking if the order was right bc I was constantly interrupted. Taco is becoming known for rude employees and obviously the manager Cassondra is not caring what her employees do and don’t care about her customers either. Taco Bell corrupt will be called and I AM going tomorrow to find out who the General Manager bc they need to clean up Taco Bell so if you know Taylor P from Taco Bell or Cassondra the manager I’m coming for their jobs bc customers deserve respect when they arent even being rude.
Austin S
Good old taco bell
Food: 5
Robert Atchley
this time I went in the line was to long on the drive thru was long. i had to use a app no one took my order i watched all the cars get there food then one cook went to the other side and made mine. they didnt have ice and didnt have the right cup it was messy in the place also the food was ok .
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Taco
Veronica Odom
Always a good experience. Drive through line is always long but only because it's a popular place.
Atmosphere: 5
Food: 5
Service: 5
James Quinn
Slowest "fast food" I've ever experienced. Ordered on the kiosk and spent 20 minutes standing at the counter waiting for 5 tacos. 5 fking tacos. How does that take 20 minutes. With 9 people working
Atmosphere: 2
Food: 2
Service: 1
Kenneth Brooksher
Food was no good we got tacos the meat was dumped out in the bottom of the bag with never eat there again
Julie Perdue
special order quick and friendly
Atmosphere: 5
Food: 5
Service: 5
John Steppee
Tables needed to be wiped down but the service and food were good as always.
Each time have went to this particular Taco Bell, the workers have been so kind and just feel like people with a “vibe” you could say.I usually order 2 taco party packs at 11 pm and I dread it sometimes because I hate placing that big of an order at that late of the day, but I have never heard or even seen signs of them being resentful in anyway, actually the opposite.Love going there, good place for get food for the fam after we’ve been on the road the whole day.
Worst restaurant establishment I ever been too I recently moved to Russellville and everything else has been delightful but I went here one time and the whole place was smoked out guess the cooks burned something in the kitchen but it was like someone threw a smoke bomb and the food we got was burned and disgusting i don’t like confrontation so I just threw it away at my house and I didint go back for awhile but I went back again eventually and they were closed two hours past the time they need to open because I guess a cooks late but that was alright I understand a hard time so I went back to work and came back later and the food i received was disgusting not just in taste but looks as well the taco looked like it was thrown around in a monkey in the middle game and the burrito was flat and squished and it was a drawing point for me so I just left again and didint come back for another good while but it was tonight and I was coming home starving so I ran into Taco Bell because I believe everything should get three chances but the food I received this time was the worst litterally I found BLONDE HAIR in my soft taco that is disgusting and I threw up and the crunch wrap was flat as hell so I had enough and had to leave this review I hope this place gets shut down and replaced by a chick fil a or even a Wendy’s “DO NOT GO TO THIS TACO BELL “ you will be better off eating out a 7 eleven dumpster.
Atmosphere: 1
Food: 1
Service: 1
Daniel Storrer
Arrived at 15 min before close, the employee we interacted with was upbeat and cheerful. 10/10
Atmosphere: 5
Food: 5
Service: 5
Lyle McDonald
Great fast food with excellent service by friendly employees!
Kid-friendliness: They always provide my child with a free cinnamon twist!They are very kid friendly.
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, 2 Chicken Chalupas Supreme Combo, Crunch Wrap
Needs a negative 0
When I say I have never been so disrespected by workers from somewhere like I was tn I mean it. Went to Taco Bell started order got interrupted every time I said something. Got to the window and here’s how my conversation went
Me: I’m just making sure my order is correct bc when I was ordering I was constantly interrupted and she was being rude
Girl at window: um idk I didn’t have a headset
Me: ok but you all didn’t have to be so freaking rude we customers are giving our money to yall to get food and yall are having attitudes for no reason
Girl:rolls her eyes
Me: ok go ahead roll you eyes I don’t care I wanted to know why you think it’s ok to act the way you freaking do
Girl:Hollers for manager “Cassondra”
There’s words being said and she goes ok buh bye.
When I say I wanted to get out my car and drag those two girls out that window I mean it. I know customer service is exhausting and it’s rough but there was no need for that kind of behavior when I was asking if the order was right bc I was constantly interrupted. Taco is becoming known for rude employees and obviously the manager Cassondra is not caring what her employees do and don’t care about her customers either. Taco Bell corrupt will be called and I AM going tomorrow to find out who the General Manager bc they need to clean up Taco Bell so if you know Taylor P from Taco Bell or Cassondra the manager I’m coming for their jobs bc customers deserve respect when they arent even being rude.
Good old taco bell
Food: 5
this time I went in the line was to long on the drive thru was long. i had to use a app no one took my order i watched all the cars get there food then one cook went to the other side and made mine. they didnt have ice and didnt have the right cup it was messy in the place also the food was ok .
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Taco
Always a good experience. Drive through line is always long but only because it's a popular place.
Atmosphere: 5
Food: 5
Service: 5
Slowest "fast food" I've ever experienced. Ordered on the kiosk and spent 20 minutes standing at the counter waiting for 5 tacos. 5 fking tacos. How does that take 20 minutes. With 9 people working
Atmosphere: 2
Food: 2
Service: 1
Food was no good we got tacos the meat was dumped out in the bottom of the bag with never eat there again
special order quick and friendly
Atmosphere: 5
Food: 5
Service: 5
Tables needed to be wiped down but the service and food were good as always.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Taco, Quesadilla, Mexican Pizza
The food was good but service was super slow waited over 20 minutes for a couple of tacos
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Each time have went to this particular Taco Bell, the workers have been so kind and just feel like people with a “vibe” you could say.I usually order 2 taco party packs at 11 pm and I dread it sometimes because I hate placing that big of an order at that late of the day, but I have never heard or even seen signs of them being resentful in anyway, actually the opposite.Love going there, good place for get food for the fam after we’ve been on the road the whole day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, 2 Chicken Chalupas Supreme Combo
Worst restaurant establishment I ever been too I recently moved to Russellville and everything else has been delightful but I went here one time and the whole place was smoked out guess the cooks burned something in the kitchen but it was like someone threw a smoke bomb and the food we got was burned and disgusting i don’t like confrontation so I just threw it away at my house and I didint go back for awhile but I went back again eventually and they were closed two hours past the time they need to open because I guess a cooks late but that was alright I understand a hard time so I went back to work and came back later and the food i received was disgusting not just in taste but looks as well the taco looked like it was thrown around in a monkey in the middle game and the burrito was flat and squished and it was a drawing point for me so I just left again and didint come back for another good while but it was tonight and I was coming home starving so I ran into Taco Bell because I believe everything should get three chances but the food I received this time was the worst litterally I found BLONDE HAIR in my soft taco that is disgusting and I threw up and the crunch wrap was flat as hell so I had enough and had to leave this review I hope this place gets shut down and replaced by a chick fil a or even a Wendy’s “DO NOT GO TO THIS TACO BELL “ you will be better off eating out a 7 eleven dumpster.
Atmosphere: 1
Food: 1
Service: 1
Arrived at 15 min before close, the employee we interacted with was upbeat and cheerful. 10/10
Atmosphere: 5
Food: 5
Service: 5
Great fast food with excellent service by friendly employees!
Kid-friendliness: They always provide my child with a free cinnamon twist!They are very kid friendly.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Taco, Quesadilla
Very poor quality service and food was
Atmosphere: 1
Food: 1
Service: 1
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