I went through the drive-through at 9:54 and they asked me to pull around to wait for my food. When the girl brought it out to me, I went ahead and pulled on the road and continued on my trip and when I reached for my food the bag was empty. I was already too far down mountain Parkway to turn around so I ended up paying for food I did not get every single time I come through on this trip they mess up my order this time I forgot to check in so, I paid for an empty bag!
greg davidson
Had to wait in drive thru almost 30 mins at 11 at night for 2 burgers and fries ...smh
Bobby Brooks
Well, it's McDonald's, so you get what you ask for !!!
James Sweeney (Rerun)
Not the same food anymore no taste.
percy coleman
I only get the sasage egg and cheese mcgriddle
Jim Adkins
I walked in, the cashier was nice, I placed my order for a 40pc nugget and was put the door in about 5 minutes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
America
The food and everything was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancake, World Famous Fries, Oatmeal Raisin Cookie, Big Mac, Chicken Mcnuggets, Sausage Burrito, Strawberry Sundae, Hot Fudge Sundae, Quarter Pounder Hamburger, Strawberry & Crème Pie, Mcflurry with M&M's Candies, McDonald's Big Mac, Egg Mcmuffin, Mcchicken, Mcdouble, Cheeseburger, Dr Pepper, Double Cheeseburger, Hamburger, Kiddie Cone
Nicole Barrett
This location really needs a ZERO. They need to improve pretty much everything! They are the most incompetent McDonalds I have ever been to. They screw up every order we make then give nothing but attittude and excuses instead of taking responsibility, apologizing, and making things right. Today's excuse was that they were allegedly told they would "get in trouble" If they asked customers what size drink they wanted. I do NOT believe that whatsoever. Every other locations including this one when we have been there prior asks you what size drink you want If you do not specify even though we DID specify! I ordered myself a large iced coffee separate that was literally all I wanted for myself and issues like this is EXACTLY why. I refuse to order myself food from this location bc they have NEVER gotten it right.I then ordered my daughter a $5 mcchicken meal deal and specified WITH A LARGE SPRITE! Why would they charge me an upcharge and include my coffee with her meal then ring up a small sprite using the excuse that a small drink automatically comes with the meal. First off both drinks were supossed to be LARGE. Secondly, WHY was a small drink rang up separate but my coffee put with the meal?! Makes absolutely no sense in the world and they wanted to give attitude and excuses. The lady contradicted herself multiple times and made various excuses. Finally at the end she gave us back the coffee upcharge and charged us a different lesser upcharge fee for a bigger sprite. Then after all the extra trouble and back & forth the large sprite they gave her wasn't even actually sprite it was either water mixed with sprite or they needed to refill their fountain bc It was DISGUSTING! In reality not only should they have fixed the upcharge but they also should've refunded us for the sprite and rang up a large coffee instead which costs more. A large coffee Is $2.18, a small drink Is $1.29. I have given more than 3 strikes with this location and Iam done. I won't be back. But corporate definitely needs to make an appearance and try to make sure everyone is on board and has the correct understanding of the actual policy so they do not continue to lose business and money with extra confusion and mistakes like this. They very deeply need to improve their customer service! Coming up with your arms crossed huffing and puffing rolling your eyes and running your mouth Is NOT the way to satisfy a customer or make them want to return to your location!
Atmosphere: 1
Food: 1
Service: 1
Mitch Bailey
Wanted a milkshake but their machine was down like it seems to be most of the time. Come on ppl it's summer time and ppl r gonna want ice cream. They should post that on menu when it's down cause I'd I had already ordered my food I would have pulled off and went across st for ice
Employees were so rude!!!!
Atmosphere: 1
Food: 1
Service: 1
I went through the drive-through at 9:54 and they asked me to pull around to wait for my food. When the girl brought it out to me, I went ahead and pulled on the road and continued on my trip and when I reached for my food the bag was empty. I was already too far down mountain Parkway to turn around so I ended up paying for food I did not get every single time I come through on this trip they mess up my order this time I forgot to check in so, I paid for an empty bag!
Had to wait in drive thru almost 30 mins at 11 at night for 2 burgers and fries ...smh
Well, it's McDonald's, so you get what you ask for !!!
Not the same food anymore no taste.
I only get the sasage egg and cheese mcgriddle
I walked in, the cashier was nice, I placed my order for a 40pc nugget and was put the door in about 5 minutes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
The food and everything was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancake, World Famous Fries, Oatmeal Raisin Cookie, Big Mac, Chicken Mcnuggets, Sausage Burrito, Strawberry Sundae, Hot Fudge Sundae, Quarter Pounder Hamburger, Strawberry & Crème Pie, Mcflurry with M&M's Candies, McDonald's Big Mac, Egg Mcmuffin, Mcchicken, Mcdouble, Cheeseburger, Dr Pepper, Double Cheeseburger, Hamburger, Kiddie Cone
This location really needs a ZERO. They need to improve pretty much everything! They are the most incompetent McDonalds I have ever been to. They screw up every order we make then give nothing but attittude and excuses instead of taking responsibility, apologizing, and making things right. Today's excuse was that they were allegedly told they would "get in trouble" If they asked customers what size drink they wanted. I do NOT believe that whatsoever. Every other locations including this one when we have been there prior asks you what size drink you want If you do not specify even though we DID specify! I ordered myself a large iced coffee separate that was literally all I wanted for myself and issues like this is EXACTLY why. I refuse to order myself food from this location bc they have NEVER gotten it right.I then ordered my daughter a $5 mcchicken meal deal and specified WITH A LARGE SPRITE! Why would they charge me an upcharge and include my coffee with her meal then ring up a small sprite using the excuse that a small drink automatically comes with the meal. First off both drinks were supossed to be LARGE. Secondly, WHY was a small drink rang up separate but my coffee put with the meal?! Makes absolutely no sense in the world and they wanted to give attitude and excuses. The lady contradicted herself multiple times and made various excuses. Finally at the end she gave us back the coffee upcharge and charged us a different lesser upcharge fee for a bigger sprite. Then after all the extra trouble and back & forth the large sprite they gave her wasn't even actually sprite it was either water mixed with sprite or they needed to refill their fountain bc It was DISGUSTING! In reality not only should they have fixed the upcharge but they also should've refunded us for the sprite and rang up a large coffee instead which costs more. A large coffee Is $2.18, a small drink Is $1.29. I have given more than 3 strikes with this location and Iam done. I won't be back. But corporate definitely needs to make an appearance and try to make sure everyone is on board and has the correct understanding of the actual policy so they do not continue to lose business and money with extra confusion and mistakes like this. They very deeply need to improve their customer service! Coming up with your arms crossed huffing and puffing rolling your eyes and running your mouth Is NOT the way to satisfy a customer or make them want to return to your location!
Atmosphere: 1
Food: 1
Service: 1
Wanted a milkshake but their machine was down like it seems to be most of the time. Come on ppl it's summer time and ppl r gonna want ice cream. They should post that on menu when it's down cause I'd I had already ordered my food I would have pulled off and went across st for ice
cream like I wanted
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
We eat there on the weekends for breakfast. Great food and friendly associates.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcgriddles
Nah this was a bad idea for lunch
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Double Cheeseburger
Don't like the fact you have to order at a machine but first time in a long time I had a good breakfast from
Atmosphere: 1
Food: 5
Service: 1
Curbside takes up to 30 mins sometimes which is weird to me cause my order is already in places and paid for 1/2 of the work is already done for you.
Atmosphere: 3
Food: 3
Service: 2
Got a milkshake
Atmosphere: 5
Food: 5
Service: 5
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