McDonald's
157 KY-7, Sandy Hook
(606) 467-2487
Recent Reviews
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Horrible customer service
I come through every morning order me a large sugar-free French vanilla iced coffee with extra cream always, this morning I got me a breakfast burrito the skimpiest burrito I could have possibly gotten. Very sad
Atmosphere: 4
Food: 3
Service: 4
This McDonalds needs so much improvement I do not understand how corporate has not done anything to improve the quality of service and in food preparation. For example, if you order a McChicken, you will get a hot and spicy McChicken. To top it off the chicken is kept in the warmer beyond its time limit prior to disposal, it will be reheated in the fryer and served hardening the texture and drying out the meat completely. They have been seen by myself and other patrons reheating old fries. Either close this McDonalds down and put a White Castles in its place or have the right people come in and do the job correctly.
Atmosphere: 4
Food: 1
Service: 1
This is the only fast food in Sandy Hook. We get food here once or twice a month and it is always bad. Today, my burgers were dry and old and really sloppy. I asked for fresh fries and they were certainly not fresh. The only reason I go here is because it is 10 min from me and anything else is 25 min or more.
Atmosphere: 2
Food: 1
Service: 3
They cancelled my order, but the people in front of me got there's food.it was 10:45
I asked at the drive through if the ice cream machine was working and was told that it was. I ordered a chocolate milkshake and was handed this. The cashier even looked at it and questioned a co-worker, “Is this the chocolate shake?” The co-worker answered yes in the most annoyed tone I’ve ever heard.
Atmosphere: 3
Food: 1
Service: 2
They have never got my order right I ordered the 2 cheeseburger meal and got a crispy chicken with pickles, I got a breakfast meal and never got my hash brown very poor place considering it’s the only restaurant in this town
Atmosphere: 1
Food: 1
Service: 1
Krispy chicken is the way to go
Atmosphere: 4
Food: 4
Service: 3
Krispy chicken is the way to go
Atmosphere: 4
Food: 4
Service: 3
Food served at the Sandy Hook McDonald's typifies the expected fare at McDonald's. Breakfast tends to be better than lunch or dinner menu. Ice cream machine is disappointingly often down. Service at the restaurant is usually very efficient and friendly.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Quarter Pounder Hamburger, Hot Fudge Sundae, World Famous Fries, Mcdouble, Bacon Egg & Cheese Mcgriddles
Restaurantji Recommends
Clean environment, friendly employees and great service...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcflurry with M&M's Candies, Quarter Pounder Hamburger, World Famous Fries, Strawberry & Crème Pie, Mcdouble
Bathtooms are gross and receipts do not print with amounts paid. Burgers were
Atmosphere: 2
Food: 2
Service: 4
Ordered a mchicken added cheese and bacon got my food got home , no bacon and cheese on mchicken , cost 3$ to add that so I went back , they specifically asked me at the window to make sure I wanted everything on the mchicken plus cheese and bacon and I said yeah get sandwhich again half way home check it , no freaking mayo , was not going back a third time , ladies at windows are really nice , but this is ridiculous. Shouldn’t have to have my food remade 3 Times to get it right and what I paid for.
Atmosphere: 2
Just not up to par the night we went there. Fries were half full and we asked for a full one and the lady looked at us, went and put more in, and gave them to us and never said a wordFries were lymph.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: World Famous Fries
There was no milkshakes
Parking: Not enough parking spaces..only one handicap space and your in line of traffic of drive though to get to parking spaces
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Big Mac
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