Dairy Queen Grill & Chill

Ordered a 6 piece chicken strip and barely got any fries. I also asked for ketchup multiple times and received none

They had my order ready by the time I got here and it was fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Strips

They are not friendly . Extremely rude

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Sausage

Watch out they will charge your card five times and not make it a priority to fix and by the way don't even bother calling because the system don't work. This dairy queen will never get our business again.

Watch out they will charge your card five times and not make it a priority to fix and by the way don't even bother calling because the system don't work. This dairy queen will never get our business again.

Was disappointed I ordered a 6 PC chicken tender basket so my daughter n I could share it I was charged for it but only got 4 in my order and they were old or something usually it's very good this time not so much!!!! As much as it cost to eat out now you'd expect to get your order right and fresh ....or not.......!!

Atmosphere: 3

Food: 3

Service: 3

Service was terrible the lady that took our order messed order up repeatedly and when we got food toast was horrible not even toasted when asking if we could get toasted bread they said that it’s all they had couldn’t do anything about it ! I will not be back!

Atmosphere: 2

Food: 1

Service: 1

Took 20 minutes to make a milkshake and a small order, with no lines whatsoever. While waiting for food, stepped outside to smoke a black. When our food finally got finished they threatened to call cops for no reason. Unprofessional workers and a diminishing establishment is all this

Atmosphere: 1

Food: 3

Service: 1

They did 3 orders before ours. I had to wait 15 mins for our blizzards that he didn't turn upside down. And the spoon was completely covered with ice cream. Cool

It's a Dairy Queen. You know what you're getting.

Ordered 2 orders of biscuits and gravy with sausage as plain as I could. Sat down and opened both up. Not 1 crumb of sausage to be found. Me and my brother chocked it down and didn't say a word. Went to the counter and ordered a single order of biscuits and gravy to take to my mom. Also asked for sausage twice. The young lady said she would make sure to tell them to add sausage. Received my and drove 5 miles to my moms house opened up the box. Picture attached. Not one single crumb of sausage. GREAT!!! Dairy Queen in Shepherdsville enjoy the last penny I will ever spend there again! Don't waste your time asking me to fill out a online complaint. They ask for a receipt. I did not keep it.

Atmosphere: 4

Food: 1

Service: 4

Our breakfast go to can't go wrong with biscuits and gravy or the country platter

Atmosphere: 3

Food: 5

Service: 5

Real small town

Atmosphere: 5

Food: 5

Service: 5

I am going to give the service a 3 because of the manager June. I actually felt bad for her. I ordered a customized ice cream cake on July 10th, got confirmation for 7/16 @ 11am.. got there at 12 pm..no cake, waited for the truck guy yo unload his delivery not there either!! Had to take a different cake (as today is the birthday) and got a $5 discount!! You would think 6 days would be plenty of time to have an online order ready! This was so disappointing, and I will never order from there again..I have gotten Ice cream cakes the last 12 years..Taylorsville never got it wrong, Shepherdsville DW has NEVER gotten it right. Reasoning they say is because they do not have a decorator..6 days should have been plenty of time to get the cake!! NOT the cake I ordered. ?

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Dairy Queen Ice Cream Cone, Ice Cream Cake

Came To This DQ For A Banna Spilt New York Cheese Cake Blizzard It Says With Strawberry filling, I Asked The Woman In Drive Thru To Make It Chocolate Because I Have a Food Allergy To Strawberry. I Get Up To The Window Nd I Got My Husband's Banana Split Nd the Lady asked Me To Pull Forward, That She Would Bring My Blizzard Out Because They Was Cleaning The Machine Because Of My Food Allergies !

I WAS SHOCKED!!! I Have Never Been Told By Another DQ That Does That!!!
I Thanked All The Staff There Nd Tiped All Them $5 A Piece!! Thank You Again For Going Out Of Yalls Way To Help m

Atmosphere: 5

Food: 5

Service: 5