Panera Bread

276 Keystone Crossroads Dr, Shepherdsville
(502) 281-5020

Recent Reviews

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Debra Broyles

I get the best experience when they're not busy. The Fuji apple chicken salad is my fav as all ingredients are perfect proportion.

Atmosphere: 5

Food: 5

Service: 5

Robert Dean

Really overpriced, but the wife likes the soup.

Atmosphere: 3

Food: 4

Service: 4

Holly R.

Thank you so much to Evan and all the people at Panera. They helped with a delivery situation and it's much appreciated. The food Soups here are always hot and fresh, the salads crisp and delicious and the sandwiches are so good! Thank you to all the Panera team!

Atmosphere: 5

Food: 5

Service: 5

Donald Subloski

Great friendly service French onion soup was fantastic

Hannah Rowe

This location has turned my favorite restaurant into my least favorite. My fiance and I order breakfast from here on Saturday mornings (delivery). I do not recommend delivery because they NEVER get it right. Props to them though, they do find new and creative ways to mess up our order each week. Missing ingredients, missing sauces, forgetting items, making the item wrong, and overall poor food quality sometimes. I kept giving them chances because I’ve always loved Panera but this Panera is consistently awful. I’ve reached on via the app and it sends you a coupon, I’ve called the manager and asked for retraining of the staff, and I’ve reached out to corporate which they sent me $15 coupon. I JUST WANT WHAT I ORDERED!!!! I don’t want free stuff. Don’t order from here.

Hannah Rowe

This location has turned my favorite restaurant into my least favorite. My fiance and I order breakfast from here on Saturday mornings (delivery). I do not recommend delivery because they NEVER get it right. Props to them though, they do find new and creative ways to mess up our order each week. Missing ingredients, missing sauces, forgetting items, making the item wrong, and overall poor food quality sometimes. I kept giving them chances because I’ve always loved Panera but this Panera is consistently awful. I’ve reached on via the app and it sends you a coupon, I’ve called the manager and asked for retraining of the staff, and I’ve reached out to corporate which they sent me $15 coupon. I JUST WANT WHAT I ORDERED!!!! I don’t want free stuff. Don’t order from here.

Atmosphere: 1

Food: 1

Service: 1

hannahrY7573QO

This location has turned my favorite restaurant into my least favorite. My fiance and I order breakfast from here on Saturday mornings (delivery). I do not recommend delivery because they NEVER get it right. Props to them though, they do find new and creative ways to mess up our order each week. Missing ingredients, missing sauces, forgetting items, making the item wrong, and overall poor food quality sometimes. I kept giving them chances because I’ve always loved Panera but this Panera is consistently awful. I’ve reached on via the app and it sends you a coupon, I’ve called the manager and asked for retraining of the staff, and I’ve reached out to corporate which they sent me $15 coupon. I JUST WANT WHAT I ORDERED!!!! I don’t want free stuff. Don’t order from here.

John S

Disappointing experience. General areas of the restaurant are dirty and uncapped. Drink station hasn’t been wiped all day. Pass!

Nancy Thurber

I have never seen so much mayo on a sandwich. The bun wouldn't stay on. Never going back again.

Joseph Hodge

The young lady that took our order was so focused on looking at her screen that she did not hear what I was saying. She would ask questions for answers that I had already given her during my order. Must be new on the job.

Mateo Mars

forgot my dressing im not happy

Malcolm Brown

Jess’s isamazi g and very friendly she made my overall experience wonderful. Will be back

Lindsey P

Such polite and friendly staff, we had a really nice lunch here!

Jeremy Prickett

The catering service is by far the best in the metro/Louisville area at this location.... Prompt and professional!

Atmosphere: 5

Food: 5

Service: 5

Andrew Thompson

Awesome. Expensive for soup and a sandwich

Atmosphere: 5

Food: 5

Service: 5

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