Pizza Hut
259 KY-44, Shepherdsville
(502) 921-9718
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I have always had a great experience with this store! Food is always right and always hot! Had a very kind delivery driver tonight named Christopher, he has excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breaded Boneless Wings
Worst pizza and cheese sticks we have had in a long time. We used to eat Pizza Hut all the time years ago but they have went way down hill. Will not be going back to Pizza Hut.
Atmosphere: 3
Food: 1
Service: 3
Great manager. Running the store well by herself.
Atmosphere: 4
Food: 5
Service: 5
Updated from 5 years ago. It's 12/12/24 now and they once again have GREAT TASTING FOOD! Always fresh and hot plus they actually add extra sauce as requested. Good prices too.
Atmosphere: 5
Food: 5
Service: 5
terrible experience last
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Just ordered using reward points and a voucher for $15 for a previously bad experience involving missing food. Upon arriving to pick up my order I learn it was given away to someone else. So I wait for another 20 minutes for them to remake my order, only to overhear that they only had one pizza done and hadn't even started on my other ordered menu items. Ended up just leaving the store.
Atmosphere: 1
Food: 1
Service: 1
I just ordered delivery. I am not upset that it showed up 25 mins longer than they said. I am however, upset that when it showed up it had food missing and all the dips, when I called ro let them know and offer to drive up there and get it, they switched me back and forth 3 times to someone who couldn't completely understand me and continue to ask me if I want delivery or carry out only to tell me that there is nothing they can do, I need to call corporate....I ordered from here several times a month...never again
Atmosphere: 1
Food: 3
Service: 1
I ordered a pizza and some wings the other night first time trying Pizza Hut in a while. It was crazy expensive, but the food was very greasy and not appetizing.
Atmosphere: 1
Food: 1
Service: 1
Delivery order was canceled without notification. Meanwhile, the online tracker had my order confirmed and being processed.
Atmosphere: 1
Food: 1
Service: 1
Food was delivered hot and quickly.
Parking: Parking space is not an issue for this business.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Chocolate Chip Cookie, Triple Chocolate Brownie, Cinnamon Sticks, Big Dinner Box with 3 Pizzas, Ranch Dip, Boneless Wings, Create Your Own Pizza
Restaurantji Recommends
I had a brief friendly interaction with staff so I am not reviewing them, but this was the worst Pizza Hut pizza I have ever had. For a chain that has little variation across the many Pizza Hut’s I have patronized, this one somehow managed to royally …. ‘Mess it up’ for lack of a more biting phrase. Go to another location.
Atmosphere: 1
Food: 1
Service: 4
Hadn't had pizza from here in a while. Has always been really good in the past. This time not so much. The supreme pizza that I had was boring. Not much flavor. I don't know what's changed, but I probably won't be back for a few months.
Atmosphere: 5
Food: 3
Service: 4
Went in on a Saturday with my grandson to place a order, the girl that was there(the only person I seen) never acknowledged us. Stood there for about 10 min when another employee walked in the door(looked like he just got back from a delivery). The girl looked over at us and still never said anything to us, so I finally asked if we could get some help. I could hear the guy asking her why haven't you help them. When the girl finally walks over I was just over it and left. I understand you might be busy but all you have to do is let that person know you will be with them as soon as you can. Don't ignore you customer's.
Service: 1
For the price of the pizza should have been more meats and vegetables on it. Never again will eat pizza hunt .
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Breadsticks
I had a door dash to deliver from here and Caitlyn was the only one working she had my order ready early and the place looked as clean as a whistle..this particular Pizza Hut does not offer dine in it is strictly carryout or delivery ..
Atmosphere: 5
Food: 5
Service: 5
Loading...