Salsarita's Fresh Mexican Grill
285 Keystone Crossroads Dr, Shepherdsville
(502) 830-3230
Recent Reviews
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This is our 3rd time visiting this location. Once during grand opening, another time and then again today and unfortunately our experiences were consistent all 3 times. Food
Is mediocre but cold or they have been out of something each time, wait time is long even when the lines weren’t and customer service is certainly lacking. We try to give establishments several chances before leaving reviews or deciding we won’t be back, today was our last visit. Today a woman walked in and went straight to the register to order several pounds of meat, the employees left our burritos sitting at the counter to take her order, cash her out and make all of her food prior to ringing us up when we were in line and had ordered first. Our food was obviously cold at that point. Meanwhile, the woman behind us started screaming that she has been waiting in line for 15 minutes and ended up walking out the door. Fix the timing when ordering and customer service to keep customers coming back.
Atmosphere: 3
Food: 3
Service: 1
This was my first time getting food here.
The server was friendly and the food was wonderful. It was worth the extra money it cost and was more than i could eat.
'll definitely be back soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesorito
Very friendly and great food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
The young lady that took my order was amazing and repeated my order back to me 100% correct! Outstanding customer service!
Parking: Parking/drive thru was great.
Atmosphere: 5
Food: 5
Service: 5
Great customer service, friendly faces, and good quality of food.
Parking: Lots of space, clean location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Burrito Bowl
Ordered a taco salad in the shell.
The bowl shell was soggy from whatever liquid was in the bottom of the aluminum foil/box.
People want a crunchy bowl shell.
Atmosphere: 5
Food: 2
Service: 5
great food and great people. awesome service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Taco Combo
Ordered online via the app and picked up. Super easy and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Trio, Chips & Queso
Love it great food !!
Atmosphere: 5
Food: 5
Service: 5
Staff is helpful and friendly. Their chips are my favorite, they are crisp and the seasoning on them is so good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Taco Combo, Chips & Queso
Restaurantji Recommends
I was super unsatisfied with my order here. I asked for brown rice, they gave me white, I asked for cucumber salsa on the side & they put it inside the wrap. I also paid for chips, salsa & queso & did not receive any of it :(
Atmosphere: 2
Food: 1
Service: 1
I've been here twice, once the week of the grand opening and again in October 2024. Both times, the food was cold, including the queso. I'm wondering if the food is kept at the required safe temperatures (I'm looking ? at you, BC Health Dept.) We won't be back.
The good: The employees are friendly and professional, so that's a plus. The chips are decent.
The bad: Cold food.
The ugly: There is no ugly; the food looks great; it's just cold.
Atmosphere: 4
Food: 3
Service: 5
My son and I both ordered the taco salad combo. It isn't very good. It's very bland. The meat wasn't fresh. And it looked like they just dumped a can of black beans on top. The food isn't worth the price!!! Way too expensive for how it taste. It's like the McDonald's Mexican version. Staff was really nice though.
Food: 2
great food and great service!!! you can tell they really care.
Atmosphere: 5
Food: 5
Service: 5
Robin and Amy were amazing when I was in the restaurant. The store manager Elizabeth is so kind. My family eats here often. The steak tacos are my favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Two Taco Combo
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