Starbucks

I love starbucks, super sweet workers and swift service

Atmosphere: 4

Food: 5

Service: 5

Great location. Coffee is generally consistent and great. Staff are nice. The parking lot is hard to manage at times.

Atmosphere: 5

Food: 5

Service: 5

Honestly, I get the same drink every time I order. I have for 3 years now. It's a great place; drinks are good, but the price is higher than most other coffee places. Usually, I have a great experience, but lately, when I requested oat milk instead of whole milk, I still got whole, which, being lactose intolerant, kinda sucks. Still, though, this one is great, and I would recommend it.

Atmosphere: 5

Food: 5

Service: 4

I go here quite a bit and the service is usually great however the girl in the drive thru this morning - really put new meaning to the term “gen z state.” As I’m pulling up to the window her hand is already out of the window with my drink. I get up there and there’s no “hello” just her saying “$6.11.” So I show her my phone to scan, she scans it, hands me my drink, and I wait a few seconds to just make sure everything is good. She doesn’t say anything so I start rolling up my window (it was pouring) and start inching forward. She starts yelling “$6.11, $6.11!” So I say “did it not go thru?” And she just stares at me, so I ask her again. Finally she says “there’s no money on the card.”

Well what happened is I guess the app switched from my debit to an old gift card. No biggie, and I gave her the correct card and again waited to make sure before driving off. There was no communication, just her staring with a blank face. Finally I confirmed and went on my way.

I just don’t understand how people in a customer facing position don’t have any kind of customer service abilities or simply the ability to communicate. I’m not that old, but what happened to people greeting people, saying good morning, or even simple acknowledgment.

Atmosphere: 3

Food: 4

Service: 2

Drive thru window. 2 coffee 1 black. 1 dirty with cream, sugar YADA. Banana breaf

Atmosphere: 4

Food: 5

Service: 4

Put in a mobile order and still waited 30 minutes for our drinks. Worst place ever!!!

Service: 1

They messed up my order which was a big disappointment and the tables were not clean

Atmosphere: 2

Food: 3

Service: 2

Im not sure if they have a new crew working or what but i have been going to this starbucks for years and they have always been on top of things but it seems lately they have gotten so many orders wrong left and right. The sticker they put on my cup even tells them the correct order and yet they still don't care and give me the cup

Stopped here for coffee and to use the restroom. They have a very cool bathroom sink. 😊

Atmosphere: 5

Food: 5

Service: 5

Why does Starbucks ask for tips

Atmosphere: 4

Food: 4

Service: 4

Friendly, good food and great coffee, a little slow to wait on us when we walked in, noone else in line.

Atmosphere: 5

Food: 5

Service: 4

If you're cruising down I-65 and need a caffeine fix, this Starbucks just off the interstate, is a reliable and worthwhile stop. This location offers a much-needed break from the road with the familiar comfort and quality Starbucks fans expect. The lattes are smooth, the cold brews are crisp, and your favorite pastries are warm and ready.

One of the standout features of this Starbucks is the staff. Travelers and locals alike frequently comment on how welcoming, upbeat, and efficient the team is. Orders are made accurately, even when there’s a rush, and baristas are quick to offer suggestions if you’re looking to try something new. There's an overall vibe of professionalism mixed with that small-town friendliness that makes you feel like more than just another customer in line.

The interior is cozy, clean, and thoughtfully laid out for people on the move or those who want to stay a while. Whether you’re tapping away on a laptop, catching up with a friend, or just recharging yourself along with your phone, the seating is comfortable, and the environment is calm and inviting.

Basically, this Starbucks isn’t just a convenient stop — it’s a consistently great experience. From the high-quality drinks and snacks to the excellent customer service and atmosphere, this location hits the mark. If you’re passing through central Kentucky, it’s a dependable spot to refresh and recharge.

Atmosphere: 4

Service: 4

My favorite one to visit, every one super nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mocha Cookie Crumble Frappuccino Blended Beverage

Idk if they was new but they didn't even try to get the orders right.. by the time we was on the interstate, was to late, wasn't going to turn around..

Food: 1

Service: 1

My husband and I are traveling stopped at starbucks in shepherdsville , kentucky both ordered americano's .. It was mostly water and when I mentioned it to the barista.She said that's the way we make Americanos.I've been to several starbucks starbucks and never had a such water down americano....also It was so filled to the top.I had to ask Her to pour some out.She did but her attitude was less than nice. We're traveling and really needed coffee.That wasn't the place to go unfortunately.

Atmosphere: 3

Food: 1

Service: 2