Wendy's

158 Keystone Crossroads Dr, Shepherdsville
(502) 543-7159

Recent Reviews

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chadgilpin1977

Guy was nice in drivethru even though you could tell he was having a bad night. Food was good. Son loved the spicy chicken sandwich. Said it was the hottest one he had which is good.

Atmosphere: 4

Food: 5

Service: 4

Christi

Not 1 star, I give ZERO! Long wait at drive thru just to get cold food! Hard old nuggets and nasty chili with big chunks of hard hamburger in it! Cold fries, pretty sure they got them from trash can! Just disgusting! Won’t be back! 🤢

Atmosphere: 1

Food: 1

Service: 1

Jennifer Perkins

Waiting 5 plus minutes for someone to take order then over 10 minutes for food this place sucks

Carl Hudson

This Wendy's isn't bad but most are better

Atmosphere: 3

Food: 4

Service: 3

Vickie Cox

Stopped here to get lunch, there was a homeless man with dog in lobby. Employees at counter cussing. Went to counter to order at 10:30 am, employees just looking at me, not worried about talking my order. So I left. This location is terrible, never again.

Atmosphere: 1

Food: 1

Service: 1

justareview

Ordered nuggets with my order and they were the hardest stalest nuggets I’ve ever eaten as if they were days old. Yuck.

Atmosphere: 2

Food: 1

Service: 2

Jason Lingenfelter

Slow, food takes forever to get out, no, they're not busy!
Order was wrong
Didn't go inside

Food: 1

Service: 1

Leslie Akins

We waited in drive thru for about 20 minutes. Gave order, had to repeat two more times and this was with a manager doing the order taking. Had to wait for a salad to be made. Tortilla chips for taco salad were old and stale. Horrible customer service but I guess it was faster than White Castle across the street.

Atmosphere: 1

Food: 3

Service: 1

Mark Stuart

Not good. They are not good at handling mobile orders to put it nicely. They lack organization.

Service: 1

Don Hufstedler

Typical

Atmosphere: 3

Food: 4

Service: 3

Joseph Baker

The food was good, a typical looking Wendy's it was much older though

Atmosphere: 4

Food: 5

Service: 5

Dreidyn Hunt

Waited for 30 minutes for a chicken sandwich and a burger, need new people or competent people. It’s not hard to put meat on bread. Put something else there instead of the pathetic excuse of a Wendy’s they have here

Atmosphere: 1

Food: 2

Service: 1

Diane Banks-Burts

Very dirty. Didn't want to eat at that location

Secret Traveler

It was a pitiful experience! when we pulled up she asked to take our order but couldn't even think for hearing the conversation she was having with someone she was working with. ordered two 10 piece nugget meals, and a 4 piece.. put no sauce without asking so had to ask that additionally and be told to remind them because they will forget. fries were ice cold, soggy & down right gross.. when I opened my Jr cheeseburger, an odor came from the burger that smelled rotted.. bun was stale with a crunch, a couple of days and it would be toast.. sauces they put in my bag for nuggets were open & spilled all over ALL of the food.

Food: 1

Edward Bruce

a little to much salt on fries 🍟..

Atmosphere: 5

Food: 5

Service: 5

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