First and last time coming here. Never have I ever walked into a restaurant and had to yell hello multiple times for 5 minutes or so and no one came to the front to take our order but we could sure hear them chatting away back there..
Atmosphere: 1
Service: 1
Ff Blk
12-29-26 8:46pm the cook with ponytail says no hot fries- no supervision here cooks looks like he's been up for days
Atmosphere: 1
Food: 1
Service: 2
Kim Whitlock
If I were to say that this place was overpriced and trashy, it would be a bit of an Understatement. $13 for a four piece chicken tender. everything was torn up and trashed A seat at one of the booths was ripped up in the employees only door looked like someone pooped on it.
Atmosphere: 1
Food: 3
Service: 4
ash huffer
hi i have worked at this wendys i love the people who come in and i love the people i worked with the food is always freash and ready. even when we where backed up we made sure the costumers are happy and feel like family.
Atmosphere: 5
Food: 5
Service: 5
jason wolfe
Visited for dinner tonight. This location looks exceptionally old, as if it hasn't had a remodel in 20 to 25 years. There were a couple of people loitering in the parking lot. Employees seemed like they'd rather be at the dentist than at the restaurant. Chicken sandwich was good but fries were lukewarm. Ketchup dispenser was obviously broken and empty. About half of the options in the soda dispenser were unavailable or empty.Trash cans were full. Floor was sticky. Windows had a film built up on them. Parking lot was rough with a rather large pothole in the drive through lane. This Wendy's could benefit from a good cleaning, restocking and maintenance check.
Atmosphere: 1
Food: 3
Service: 3
Katie Moorhead
drive thru, ordered on mobile phone, had to wait for a little bit in the drive thru, food finally came out, we got 3 biggie bags, the food was lightly warm, nuggets were rubbery, was not impressed this time.
Food: 3
Service: 4
Danial Hallock
Want to Crack a toilet bowl an hour after eating? This is the Wendys for you!
Service is slow to boot.
Atmosphere: 1
Food: 1
Service: 2
Angela Holbrook
Awesome 👍
Atmosphere: 5
Food: 5
Service: 5
Kaden Jones
After 10pm they don’t answer the phone so if ur order is wrong check it before leaving or head back
Yikes this place lacks training. Extremely slow and wasn't for the lack of employees. It's just like they had no organization or priorities.
Atmosphere: 2
Food: 3
Service: 1
William
To the manager on duty Oct 24 2025... Great job tonight!! You earned the shepherdsville police department a civil lawsuit... Your unprofessionalism as well as the shepherdsville police department s unprofessionalism will be very widely exposed when video footage is released after they are received and reviewed through public records request... 😁😁. A big shout out and thank you!!!!
Jaycob Mcgrew
this is good food would recommend
Atmosphere: 4
Food: 5
Service: 4
Ashley Wilson
Service is absolutely horrible. Even if you place a mobile order you have to wait at least 15 minutes to get your food. They never have any food prepared. When you get to the pay window they make everyone pull up and they bring the order out once ready.
Atmosphere: 2
Food: 4
Service: 1
Cheri
Waited in line at the drive thru for 45 mins and they shut off all the lights and closed right when we were next To order. I get that you have a closing time but that is awful customer service and customers are punished because of slow service.
First and last time coming here. Never have I ever walked into a restaurant and had to yell hello multiple times for 5 minutes or so and no one came to the front to take our order but we could sure hear them chatting away back there..
Atmosphere: 1
Service: 1
12-29-26 8:46pm
the cook with ponytail says no hot fries-
no supervision here
cooks looks like he's been up for days
Atmosphere: 1
Food: 1
Service: 2
If I were to say that this place was overpriced and trashy, it would be a bit of an Understatement. $13 for a four piece chicken tender. everything was torn up and trashed A seat at one of the booths was ripped up in the employees only door looked like someone pooped on it.
Atmosphere: 1
Food: 3
Service: 4
hi i have worked at this wendys i love the people who come in and i love the people i worked with the food is always freash and ready. even when we where backed up we made sure the costumers are happy and feel like family.
Atmosphere: 5
Food: 5
Service: 5
Visited for dinner tonight. This location looks exceptionally old, as if it hasn't had a remodel in 20 to 25 years. There were a couple of people loitering in the parking lot. Employees seemed like they'd rather be at the dentist than at the restaurant. Chicken sandwich was good but fries were lukewarm. Ketchup dispenser was obviously broken and empty. About half of the options in the soda dispenser were unavailable or empty.Trash cans were full. Floor was sticky. Windows had a film built up on them. Parking lot was rough with a rather large pothole in the drive through lane. This Wendy's could benefit from a good cleaning, restocking and maintenance check.
Atmosphere: 1
Food: 3
Service: 3
drive thru, ordered on mobile phone, had to wait for a little bit in the drive thru, food finally came out, we got 3 biggie bags, the food was lightly warm, nuggets were rubbery, was not impressed this time.
Food: 3
Service: 4
Want to Crack a toilet bowl an hour after eating? This is the Wendys for you!
Service is slow to boot.
Atmosphere: 1
Food: 1
Service: 2
Awesome 👍
Atmosphere: 5
Food: 5
Service: 5
After 10pm they don’t answer the phone so if ur order is wrong check it before leaving or head back
Twice in a row they made the wrong sandwich
Atmosphere: 2
Food: 2
Service: 2
November 2025 - Settlers Point Wendy's Restaurant
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Yikes this place lacks training. Extremely slow and wasn't for the lack of employees. It's just like they had no organization or priorities.
Atmosphere: 2
Food: 3
Service: 1
To the manager on duty Oct 24 2025... Great job tonight!! You earned the shepherdsville police department a civil lawsuit... Your unprofessionalism as well as the shepherdsville police department s unprofessionalism will be very widely exposed when video footage is released after they are received and reviewed through public records request... 😁😁. A big shout out and thank you!!!!
this is good food would recommend
Atmosphere: 4
Food: 5
Service: 4
Service is absolutely horrible. Even if you place a mobile order you have to wait at least 15 minutes to get your food. They never have any food prepared. When you get to the pay window they make everyone pull up and they bring the order out once ready.
Atmosphere: 2
Food: 4
Service: 1
Waited in line at the drive thru for 45 mins and they shut off all the lights and closed right when we were next To order. I get that you have a closing time but that is awful customer service and customers are punished because of slow service.
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