White Castle

175 Keystone Crossroads Dr, Shepherdsville
(502) 955-7103

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Recent Reviews

They were swamped with customers the 5 person staff was overwhelmed ! Surprisingly our white castles and fries were great. The tables were dirty but the entire staff was busy stacking and packing. Be sure to get enough condiments before leaving the counter though! As if you don't have an inside order coming up they all focus on the the drive thru and it was soo busy I didn't get my extra ketchup stood there for 8 minutes and finally said the heck with it!
I have def noticed during my visits to the shepherdsville white castle that they have been severely under staffed through no fault of the people that are there working. The staff I've seen has always been busting their behinds to serve customers in the best way that they can even without training or other needs being met. It seems that there isn't much support from the powers that be so to speak. I went to this store about 2 weeks ago honestly and there were 2 people...
We went to experience the White Castle Valentine's dinner. We were very pleased at how 'romantic' the place was decorated. The food was warm, and the service was quick and energized.

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