Dairy Queen Grill & Chill

791 Front Gate Rd, Simpsonville
(502) 722-0422

Recent Reviews

penny wetherby

I choose not to leave a negative comment.

Trey Watson

Quite possibly the worst DQ In the country. Lazy and rude staff, and will get your order wrong 100% of the time. If you’re looking for the bare minimum, look no further!

Atmosphere: 1

Food: 1

Service: 1

Kevin “KC”

No one ever answers the phone here!

Big G

I'd give zero stars if I could. Ordered 3 blizzards to go and had to take them back in because the ice cream was spoiled. My kids started eating them before I realized they were bad. Tasted and smelled like spoiled milk. The lady up front got the manager. The manager refunded my money but did not say one word to me. No apology, questions as to why I brought them back in, no explanation. Customer service was awful. The place was stuffy and hot when we walked through the door you couldn't breathe. Idk if the air is even working. Most DQ are cool when you walk in the door. The cheese curds were burnt and did not taste good.

Atmosphere: 1

Food: 1

Service: 1

Fred Soward

This store is on the north side on I64, across the Interstate from the outlet mall shops which are on the south side. It’s an easy exit from the Interstate & unlike many exits in the L’ville area, it’s just as easy to get back on, whether going east or west. Typical DQ store, so no menu surprises here. Food served hot, treats served cold, all comes out quick & correct. Plenty of free parking.

dawn graziano

They didn’t have chocolate sprinkles. Said the never have. How do you not have chocolate sprinkles. Staff was rude to each other. I wouldn’t work in that environment

Clint Robinson

Dirtiest place I've been to in a long time. Everything was sticky and gross. Not one wiped table and my feet were sticking to floor. I could assume the floor hasn't been mopped in months.

Atmosphere: 1

Food: 2

Service: 4

Jose Nava

I made an order on the app and it said my food would be ready in 15 minutes I showed up and they dumb girls working there still haven't even started on the order SMH who hires these

Atmosphere: 1

Food: 1

Service: 1

Ryan Riley

No air conditioning in this place. Stuffy and hot inside. French fries were cold and old and we're about the same temperature as the room was. Texas toast barely came out toasted.

Atmosphere: 1

Food: 2

Service: 3

William Burnett

I dont get meals here, just ice cream. Sometimes they can be slow to make my order when their not even that busy, but the ice cream is still good. Ive never had any problems with getting the wrong kind or finding things that shouldnt be in it.

Atmosphere: 4

Service: 3

Sandra Hoback

We love eating at this Dairy Queen, food delicious, employees very nice & it’s very clean there! We go often♥️Parking: Good location for handicapped! Also lots of parking spacesWheelchair accessibility: We don’t have a wheelchair

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Biscuits and Gravy

Desiree Threadgill

Absolutely rude!! Couldn’t have cared less to take my order and when I pulled up to the window, I wasn’t even acknowledged. Texting on the phones was more important.

Jacob Richardson

If yall don't come here after 5pm you are sleeping on some seriously good food. This stuff is made to order and can take a few minutes before they give you the food, but dang it sure is worth it. Minus the 1 star because the person working the drive thru on 4/28 6:45pm was really rude when I was placing the order.

Logan 'MURKA

Worst food from dairy queen of ever got in my life. The biscuit was steamed, and then microwaved, and my egg was burnt brown. In case this confuses, anyone, eggs are meant to be yellow and white. It should not be brown on your egg unless it’s pieces of meat picked up from the cooking surface.

Jeremy Hurd

They have good fresh breakfast and fish and chicken for lunch.

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