I stopped at this Wendy’s location and overall had a good experience. The food came out hot and tasted fresh, and the restaurant itself was very clean which I appreciated. The staff were polite and helpful, creating a welcoming atmosphere. The only issue was the wait time, which felt much longer than expected. Once the food arrived though, everything else made up for it. I would return again since the quality and service were very good aside from the delay.
Atmosphere: 4
Food: 4
Service: 4
Mark Johnson
Nuggets mixed didnt ask for them to be then got lied to asked for cook to order got some hot some not its just wrong then paid more than 15 bucks . Wth
Atmosphere: 4
Food: 1
Service: 5
Denise Starr
This is the Wendy's on Buck Creek Rd. in the pilot. Sweet bunch of workers. Always correct orders. Everything fresh and delicious. Friendly staff. Food arrives hot and fast.
Atmosphere: 5
Food: 5
Service: 5
Michael Mota
Best customer service and freshest food ever! I love this Wendy’s!
Atmosphere: 5
Food: 5
Service: 5
makin money
I know Wendy's can't do much about the customers that comes in.. but i felt like I was at a kkk rally, but I stay ready. Serv could have been better with a greeting towards me and that frosty fusion is THE WORST EVER.. I've got all 3 flavors and they need to get rid of all 3🤮
Atmosphere: 1
Food: 3
Service: 5
Richard Davis
Guy working the drive-thru was rude and argued that my wife and I didn't order meal deals but only burgers. When you ask for a # for the meal deal item, that should have been a dead giveaway
Atmosphere: 3
Food: 5
Service: 1
Ziky Hasic
That chicken ranch wrap was assss
Atmosphere: 3
Food: 1
Service: 4
Dan SW
Friendly staff, delicious food
Atmosphere: 5
Food: 5
Service: 5
Sadie Adler
I go here for lunch almost three times a week and they have some of the nicest staff I have experienced at a Wendy’s. I always worry about my drive thru experience during the lunch rush, but they are still so polite even when busy
This was some of the best, hottest, and freshest Wendy's my wife and I have had anywhere in YEARS. Yall are doing something right over there in Simpsonville!
To be honest this store needs to do an overhaul and fire its staff. I have ordered multiple times from this store and the order is never correct. Always have something missing. Tonight it was a whole freaking meal. Like come on how hard is your job? It’s not, customer service here is lacking and the fries were old and cold. Workers have attitudes and don’t actually want to work. Get a new job if you can’t handle being in customer service. The store always claims to be out of frosty’s! It’s never quick. I’m over it! McDonald’s down the road has much better customer service and actually gets the order correct. This store needs to close. It’s embarrassing how terrible this place is.
Atmosphere: 1
Food: 2
Service: 1
D K
Took 20 mins to get my order. Completely messed it up and instead of fixing it cancelled it, burnt up my rewards points and refused to honor the used points since it was already redeemed in their screw up.
Avoid.
Atmosphere: 1
Food: 1
Service: 1
Dave K
Took 20 mins to get my order. Completely messed it up and instead of fixing it cancelled it, burnt up my rewards points and refused to honor the used points since it was already redeemed in their screw up.
Avoid.
Charles Everett (TheVariableMan)
Popped in at 9:30 at night to grab a late dinner. Got a classic single. It was hot fresh and absolutely perfect. Also got a large fry, they were absolutely wonderful. Crispy hot and a little salty. It has to be a few years since I've ended at Wendy's that good.
Staff was friendly, The place was clean and well maintained. I got to say they did everything right A+.
Atmosphere: 4
Food: 5
Service: 5
Arthur Davis
I stop in for there salads which are pretty good love the all natural lemonade it's great
I stopped at this Wendy’s location and overall had a good experience. The food came out hot and tasted fresh, and the restaurant itself was very clean which I appreciated. The staff were polite and helpful, creating a welcoming atmosphere. The only issue was the wait time, which felt much longer than expected. Once the food arrived though, everything else made up for it. I would return again since the quality and service were very good aside from the delay.
Atmosphere: 4
Food: 4
Service: 4
Nuggets mixed didnt ask for them to be then got lied to asked for cook to order got some hot some not its just wrong then paid more than 15 bucks . Wth
Atmosphere: 4
Food: 1
Service: 5
This is the Wendy's on Buck Creek Rd. in the pilot. Sweet bunch of workers. Always correct orders.
Everything fresh and delicious.
Friendly staff.
Food arrives hot and fast.
Atmosphere: 5
Food: 5
Service: 5
Best customer service and freshest food ever! I love this Wendy’s!
Atmosphere: 5
Food: 5
Service: 5
I know Wendy's can't do much about the customers that comes in.. but i felt like I was at a kkk rally, but I stay ready. Serv could have been better with a greeting towards me and that frosty fusion is THE WORST EVER.. I've got all 3 flavors and they need to get rid of all 3🤮
Atmosphere: 1
Food: 3
Service: 5
Guy working the drive-thru was rude and argued that my wife and I didn't order meal deals but only burgers. When you ask for a # for the meal deal item, that should have been a dead giveaway
Atmosphere: 3
Food: 5
Service: 1
That chicken ranch wrap was assss
Atmosphere: 3
Food: 1
Service: 4
Friendly staff, delicious food
Atmosphere: 5
Food: 5
Service: 5
I go here for lunch almost three times a week and they have some of the nicest staff I have experienced at a Wendy’s. I always worry about my drive thru experience during the lunch rush, but they are still so polite even when busy
Service: 5
Recommended dishes: Sandwich, Classic Chicken Sandwich
This was some of the best, hottest, and freshest Wendy's my wife and I have had anywhere in YEARS. Yall are doing something right over there in Simpsonville!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
To be honest this store needs to do an overhaul and fire its staff. I have ordered multiple times from this store and the order is never correct. Always have something missing. Tonight it was a whole freaking meal. Like come on how hard is your job? It’s not, customer service here is lacking and the fries were old and cold. Workers have attitudes and don’t actually want to work. Get a new job if you can’t handle being in customer service. The store always claims to be out of frosty’s! It’s never quick. I’m over it! McDonald’s down the road has much better customer service and actually gets the order correct. This store needs to close. It’s embarrassing how terrible this place is.
Atmosphere: 1
Food: 2
Service: 1
Took 20 mins to get my order. Completely messed it up and instead of fixing it cancelled it, burnt up my rewards points and refused to honor the used points since it was already redeemed in their screw up.
Avoid.
Atmosphere: 1
Food: 1
Service: 1
Took 20 mins to get my order. Completely messed it up and instead of fixing it cancelled it, burnt up my rewards points and refused to honor the used points since it was already redeemed in their screw up.
Avoid.
Popped in at 9:30 at night to grab a late dinner. Got a classic single. It was hot fresh and absolutely perfect. Also got a large fry, they were absolutely wonderful. Crispy hot and a little salty. It has to be a few years since I've ended at Wendy's that good.
Staff was friendly, The place was clean and well maintained. I got to say they did everything right A+.
Atmosphere: 4
Food: 5
Service: 5
I stop in for there salads which are pretty good love the all natural lemonade it's great
Atmosphere: 4
Food: 4
Service: 4
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