The fact that yall just keep a manager in the store to keep the system and lights on, but won’t serve food. That’s ridiculous. Really wasted our money on mobile order just for my husband to be told, “Yeah. We are technically open, but we aren’t.” Absolutely ridiculous.
Colin Morgan (parallax)
We come to fast food expecting fast food. Everytime I come here for breakfast end up waiting at least ten minutes after my order has been paid for. Same excuse evertytime, waiting on chicken. Then I get said chicken and it's warm at best. This time there are three cars waiting. I left in a hurry because I came here get it and go quickly as one does I these establishments. The rude girl who didn't even know what she handed me, didnt even give me the chicken I ordered. I used to come to the Smiths Grove wendys often and it was fine for breakfast. Seems now I will come even less.
Atmosphere: 1
Food: 2
Service: 1
Lee Beth
They were very busy, as we were there at noonish on the Sunday after Thanksgiving. They could have used a few more employees to speed up the service, but the 3 that were there were working nonstop! And they were polite! And professional! I've honestly never had that kind of service at a fast food restaurant any time, much less one under such a rush. Those 3 need a raise!
Atmosphere: 4
Food: 5
Service: 5
dodge101able
5 orders wrong rude people work hear will never stop hear again
Atmosphere: 1
Food: 1
Service: 1
Victoria Abston
EvErY time we come here they are out of chili. EVERY. TIME.
Atmosphere: 2
Food: 2
Service: 1
Ashley Buchanan
Stopped here on my way home this place was great the lady there Bridget was amazing so professional and helpful loved her energy if only more people were like her in the fast food
Atmosphere: 5
Food: 5
Service: 5
YourWaifusTrashLOLNepSmug
Employee was friendly. Service was quick, not fast but quick. The sandwich was perfectly put together, which is omega ultra rare. Overall, I had a good experience for a fast food joint.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Anthony Dotson
Fries salty, asked for no mayo and was given plenty lol
Atmosphere: 3
Food: 2
Service: 4
Deborah Walker
I went for the food but it was terrible cold fries and the burger was yucky.
Atmosphere: 3
Food: 2
Service: 3
Maxwell Walden
Loved trying the Saucy Nuggets (Garlic Parmesan with Fries, Drink, & Jr. Frosty Triple Berry Frosty for my taste of my experience & the others tried their meals & it was all good too.
07-08-24 7:40pm.Poor customer service. Manager needs to be replaced.
Atmosphere: 1
Food: 1
Service: 1
Mark S
Dripping water from vents onto customers trying to eat their meal. Workers with skull necklaces on. Only one working pop station. Overflowing trash containers. Let's get back to a quality establishment with respectable staff. This is ridiculous.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chicken Nugget
Ff Blk
too slow ...went nxt door
Atmosphere: 1
Jimmy Watkins
I was with a group. Because of their poor, slow service, I was unable to continue to wait. Most of my group was able to order. The orders were incorrect. The gi working the front counter was acting like it was the worst thing to be there. She provides poor customer service. She was throwing food and kids meal toys around, arguing with other employees. If this is your only option, I suggest going to another exit.
Atmosphere: 1
Service: 1
Phyllis Denton
Floors were so slippery that I had to hold onto the walls to "skate" across the floors. It's truly a hazard.
The fact that yall just keep a manager in the store to keep the system and lights on, but won’t serve food. That’s ridiculous. Really wasted our money on mobile order just for my husband to be told, “Yeah. We are technically open, but we aren’t.” Absolutely ridiculous.
We come to fast food expecting fast food. Everytime I come here for breakfast end up waiting at least ten minutes after my order has been paid for. Same excuse evertytime, waiting on chicken. Then I get said chicken and it's warm at best. This time there are three cars waiting. I left in a hurry because I came here get it and go quickly as one does I these establishments. The rude girl who didn't even know what she handed me, didnt even give me the chicken I ordered. I used to come to the Smiths Grove wendys often and it was fine for breakfast. Seems now I will come even less.
Atmosphere: 1
Food: 2
Service: 1
They were very busy, as we were there at noonish on the Sunday after Thanksgiving. They could have used a few more employees to speed up the service, but the 3 that were there were working nonstop! And they were polite! And professional! I've honestly never had that kind of service at a fast food restaurant any time, much less one under such a rush. Those 3 need a raise!
Atmosphere: 4
Food: 5
Service: 5
5 orders wrong rude people work hear will never stop hear again
Atmosphere: 1
Food: 1
Service: 1
EvErY time we come here they are out of chili. EVERY. TIME.
Atmosphere: 2
Food: 2
Service: 1
Stopped here on my way home this place was great the lady there Bridget was amazing so professional and helpful loved her energy if only more people were like her in the fast food
Atmosphere: 5
Food: 5
Service: 5
Employee was friendly. Service was quick, not fast but quick. The sandwich was perfectly put together, which is omega ultra rare. Overall, I had a good experience for a fast food joint.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Fries salty, asked for no mayo and was given plenty lol
Atmosphere: 3
Food: 2
Service: 4
I went for the food but it was terrible cold fries and the burger was yucky.
Atmosphere: 3
Food: 2
Service: 3
Loved trying the Saucy Nuggets (Garlic Parmesan with Fries, Drink, & Jr. Frosty Triple Berry Frosty for my taste of my experience & the others tried their meals & it was all good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Restaurantji Recommends
07-08-24 7:40pm.Poor customer service. Manager needs to be replaced.
Atmosphere: 1
Food: 1
Service: 1
Dripping water from vents onto customers trying to eat their meal. Workers with skull necklaces on. Only one working pop station. Overflowing trash containers. Let's get back to a quality establishment with respectable staff. This is ridiculous.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chicken Nugget
too slow ...went nxt door
Atmosphere: 1
I was with a group. Because of their poor, slow service, I was unable to continue to wait. Most of my group was able to order. The orders were incorrect. The gi working the front counter was acting like it was the worst thing to be there. She provides poor customer service. She was throwing food and kids meal toys around, arguing with other employees. If this is your only option, I suggest going to another exit.
Atmosphere: 1
Service: 1
Floors were so slippery that I had to hold onto the walls to "skate" across the floors. It's truly a hazard.
Atmosphere: 4
Food: 5
Service: 5
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