Pizza Hut
949 Lincoln Park Rd, Springfield
(859) 336-3611
Recent Reviews
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Dining room is not open unless you are getting a carry out.
Atmosphere: 1
Service: 1
Ordered pizzas online with specific directions and they were ignored and when asked when we picked up the pizza they said we can't do that, well then someone should have contacted us seeing that it was stated sue to a allergy. Then after we took the order home I received a email 2 days later saying they changed the total on my order, and increased it without permission. ( I am assuming adding tip to order that was not authorized). IF you order online I would watch the finalized amount submitted.
Food: 3
Service: 1
Best pizza I have had in a long time. I don't even like pizza!
Atmosphere: 5
Food: 5
Service: 5
Our waitress Olivia needs some serious training with serving and her social skills. She is not very friendly and does not come back to check on you. We never got refills, Parmesan, sauce or our check. Quite frustrating. I always want to leave good tips but couldn't this time. (We've had her twice and each experience was depressing.) Pizza was great though! Hot as always.
Atmosphere: 2
Food: 5
Service: 1
There is no where to sit in the restaurant anymore since they did their remodel.
Atmosphere: 3
Food: 5
Service: 3
Half of order was wrong or not delivered to table. Very long wait for food although very limited customers in lobby at the time
We went for lunch and were not able to sit. They had a “carry only” sign posted, although there was a few people sitting and eating in the dining room we were told no.
Always great pizza however they have shut down the buffet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Regardless of time of day or evening I always have a pleasant experience at this Pizza Hut. I have never received bad service and the food is always hot and fresh. Staff needs to be commended because this is not easily maintained especially with the economy right now. God bless you for you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breaded Boneless Wings, Ultimate Chocolate Chip Cookie, Meat Lovers Pizza
The food is good the service could be better and expensive for a pizza joint.
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Ate half this pizza and found fly eggs on the pepperoni
Atmosphere: 1
Food: 1
Service: 1
Their pizza is the best! ?
Atmosphere: 5
Food: 5
Service: 5
Not what it used to be back in the day, but it still hits the spot and Lisa is super nice!
Atmosphere: 3
Food: 4
Service: 4
The call center took my order and credit card number. The service agent then asked me to hold while her computer refreshed, I waited 5 minutes and she never came back on the line. During the order process she was slow getting the information and it appears I was speaking to someone in another part of the world. Nonetheless, I’m not sure if my credit card was billed, but when I arrived at Pizza Hut to pick my order up, they did not get it.
Service: 1
They changed their pizza. Terrible. Crust undercooked and sparse toppings. Also you still cannot dine inside.
Atmosphere: 1
Food: 1
Service: 4
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