Wow, customer service is awful. Couldn't get order correct, drive thru girl was rude, unprofessional and couldn't handle more than 3 cars in drive-thru. Gave us partially wrapped burger.....
Michael Mcclure
It's McDonald's you know what to expect when you go there
Modern HVAC
We hit this business every morning for breakfast. The staff is always friendly and efficient
Paul Hale
It's was a great experience
Rhonda Rae
Went into McDonald’s to place a carry out order and was the only person at the counter waiting to order; I waited and waited and waited! I stood at the counter for more than seven minutes before anyone acknowledged me and took my order. I have a physical disability that causes extreme pain standing in one place. The employees seen me standing there but everyone put their priority on the drive-thru customers. Yea I want fast service when I’m in the drive thru but I feel if someone takes the effort to walk inside to order, they are just as, if not more important of a customer. Very disappointed and dissatisfied!
Jennifer Greer
Good service, store was very busy but I received great service!!
Atmosphere: 5
Food: 5
Service: 5
Linda Lay
Very friendly people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Brooc Cunnagin
Absolutely love it! Go there a couple of times a week! Love the workers the food quality! They know my coffee order by heart
Atmosphere: 5
Food: 5
Service: 5
Danielle Arvin
I went to this place just a couple days ago! This place has a wonderful atmosphere with very sweet and thoughtful workers. The inside is always so spotless and welcoming!
Every time I eat McDonald's I get a stomach ache doesn't happen with other fast food chains just McDonald's
Food: 1
James Denton
Usually I would rate this higher, but I’m going to go based off last interaction. So we ordered our food I got home the sandwiches for my gf were completely wrong. I called 20 times no joke, I actually probably will take screenshot of call log. I called 20 times no answer, it wasn’t lunch rush or anything. You know I was upset much until I was completely ignored when I just wanted to let them know the mistake, but when I got ignored this much it honestly pissed me off more. If you are going to run a business learn to answer your phone. I feel like they didn’t answer it because they knew they messed up something and didn’t want to listen or even fix it.
Vegetarian options: Salad
Parking: Enough parking
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Quarter Pounder Hamburger, Mcchicken, Mcdouble, Cheeseburger, Double Cheeseburger, Pancake, World Famous Fries, Strawberry & Crème Pie, French Fries, Big Mac
dianna cummins baker
This breakfast crew needs new management or new training to get it together. I always order the big breakfast with pancakes last week I didn't get any butter for my pancakes this week I didn't get any syrup or silverware this is so unacceptable wasting my time and my money for food that won't get eaten or having to go back and wait in line again just to get something that should have been there in the first place. And you can't call to say anything about it because the phone line is always busy . And I'm just fed up with it get your act together Or don't call yourself a McDonald's.
Atmosphere: 1
Food: 3
Service: 1
Linda Jones
The McDonald's in Mount Vernon is awful they are slow most of the time and sometimes not very friendly,
Atmosphere: 1
Food: 3
Service: 1
Richie Nalley
Good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Cone, Mcflurry with M&M's Candies
Wow, customer service is awful. Couldn't get order correct, drive thru girl was rude, unprofessional and couldn't handle more than 3 cars in drive-thru. Gave us partially wrapped burger.....
It's McDonald's you know what to expect when you go there
We hit this business every morning for breakfast. The staff is always friendly and efficient
It's was a great experience
Went into McDonald’s to place a carry out order and was the only person at the counter waiting to order; I waited and waited and waited!
I stood at the counter for more than seven minutes before anyone acknowledged me and took my order. I have a physical disability that causes extreme pain standing in one place.
The employees seen me standing there but everyone put their priority on the drive-thru customers.
Yea I want fast service when I’m in the drive thru but I feel if someone takes the effort to walk inside to order, they are just as, if not more important of a customer.
Very disappointed and dissatisfied!
Good service, store was very busy but I received great service!!
Atmosphere: 5
Food: 5
Service: 5
Very friendly people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Absolutely love it! Go there a couple of times a week! Love the workers the food quality! They know my coffee order by heart
Atmosphere: 5
Food: 5
Service: 5
I went to this place just a couple days ago! This place has a wonderful atmosphere with very sweet and thoughtful workers. The inside is always so spotless and welcoming!
Atmosphere: 5
Food: 5
Service: 5
Decent coffee.
Restaurantji Recommends
Every time I eat McDonald's I get a stomach ache doesn't happen with other fast food chains just McDonald's
Food: 1
Usually I would rate this higher, but I’m going to go based off last interaction. So we ordered our food I got home the sandwiches for my gf were completely wrong. I called 20 times no joke, I actually probably will take screenshot of call log. I called 20 times no answer, it wasn’t lunch rush or anything. You know I was upset much until I was completely ignored when I just wanted to let them know the mistake, but when I got ignored this much it honestly pissed me off more. If you are going to run a business learn to answer your phone. I feel like they didn’t answer it because they knew they messed up something and didn’t want to listen or even fix it.
Vegetarian options: Salad
Parking: Enough parking
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Quarter Pounder Hamburger, Mcchicken, Mcdouble, Cheeseburger, Double Cheeseburger, Pancake, World Famous Fries, Strawberry & Crème Pie, French Fries, Big Mac
This breakfast crew needs new management or new training to get it together. I always order the big breakfast with pancakes last week I didn't get any butter for my pancakes this week I didn't get any syrup or silverware this is so unacceptable wasting my time and my money for food that won't get eaten or having to go back and wait in line again just to get something that should have been there in the first place. And you can't call to say anything about it because the phone line is always busy . And I'm just fed up with it get your act together Or don't call yourself a McDonald's.
Atmosphere: 1
Food: 3
Service: 1
The McDonald's in Mount Vernon is awful they are slow most of the time and sometimes not very friendly,
Atmosphere: 1
Food: 3
Service: 1
Good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Cone, Mcflurry with M&M's Candies
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