SHOUT OUT to the workers at Chipotle on 42 in Union KY!! Y'all are killin it!! Not only are you keeping up with the BOGO day, you're doing it with a smile!! Way to go everyone! Y'all are amazing!! As always, the food was the best!! Thank you for doing what you do. We really appreciate ALL of you!!!
Atmosphere: 5
Food: 5
Service: 5
Sanda Barnhill
Manager very rude
Atmosphere: 1
Food: 5
Service: 1
Douglas Barnhill
Computers were down when I walked in, Donna the manager was freaking out and immediately let me know that she was taking no more orders for the night because the computers were down. So I left and went to my car, I definitely was not welcome in side the store evidently. I waited for a few and tried the online app, still down, I wait another 10 minutes and it was up and working. I ordered online bit now my wait was another 30 minutes. I tried to go through the drive thru and was told my order wouldn't be ready for another 20 minutes. I explained the situation and was ask to leave and come back, this is when I ask the girl in the window who the other lady at the front counter was. She said Donna the manager. Well Donna if you continue to manage this location I will not return, it's not the customers fault that the computers are down or that your stressing over a job that should be centered around courteous customer service. What a shame that a great place to eat like Chipotle is tarnished by someone who hates their job. I'll check back periodically to see when Donna is terminated and may return to eating here till then I will go to big head burritos.
Atmosphere: 1
Service: 1
Carson Woolums
My fiancée went in at 7:20 on 10/28 to order three bowls. There was a long line, so she came prepared with the orders written out on her notes app to help out the worker - a 40-something Y.O female. The worker was in a rush and added the wrong things in wrong bowls. My fiancée didn’t correct her, but the worker noticed from her face something was wrong, threw the bowl aggressively into the trash, said “I don’t know what the hell I’m doing”, and walked off. Another coworker had to intervene and take over. Absolutely unacceptable to treat a customer this way.
Service: 1
Ky Sey
Went inside an hour before close on 11/8. The crew was fun, efficient, kind. Was smiling on the drive home thinking about my visit. Food was great.
Glory Glory
I normally don’t leave reviews but $12 for 6 pieces of fatty, rubbery steak with barely enough rice to cover the bottom of the bowl even after scraping the bottom of the rice pan into the bowl was pretty horrific.
I should’ve done what my gut said and said no thanks before they finished the “bowl” but alas I went home and threw it away.
Food: 1
mark dooley
Ordered online wait five minutes for someone to come to the window. When I arrived at home, I was disappointed with the $22 I spent for what looks like a half of a bowl with chips and salsa.
Atmosphere: 3
Food: 2
Service: 3
HillStone Ministries
This chipotle I would avoid. They charge full price for not even half of a bowl. I’ll add pics so everyone can see this nonsense that they find acceptable. Choose any other location or you’ll continue to waste your money. They could care less about quality or amount.
Atmosphere: 5
Food: 1
Service: 1
Katrina Prophett (ConnectwithKatrina)
I had a great experience at Chipotle today! Special thanks to Anthony for correcting my order his customer service was outstanding. He went above and beyond to make sure everything was perfect. Appreciate the professionalism and care!
Atmosphere: 5
Food: 5
Service: 5
Molly Beighle
I waited 45 minutes in the chipotlane just to not get the actual quesadilla in my cheese quesadilla meal…
Placed an order for pickup, got home and found hair in my food. Called the store & they hung up on me without addressing any concerns. Tried to file a complaint online and it wouldn’t work.
Food: 1
Joe Garza
You guys were excellent tonight in all areas. We come here often but tonight you took it another level! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Dave B
Why do I seem to get food poisoning every time I come here?
SHOUT OUT to the workers at Chipotle on 42 in Union KY!! Y'all are killin it!! Not only are you keeping up with the BOGO day, you're doing it with a smile!! Way to go everyone! Y'all are amazing!!
As always, the food was the best!! Thank you for doing what you do. We really appreciate ALL of you!!!
Atmosphere: 5
Food: 5
Service: 5
Manager very rude
Atmosphere: 1
Food: 5
Service: 1
Computers were down when I walked in, Donna the manager was freaking out and immediately let me know that she was taking no more orders for the night because the computers were down. So I left and went to my car, I definitely was not welcome in side the store evidently. I waited for a few and tried the online app, still down, I wait another 10 minutes and it was up and working. I ordered online bit now my wait was another 30 minutes. I tried to go through the drive thru and was told my order wouldn't be ready for another 20 minutes. I explained the situation and was ask to leave and come back, this is when I ask the girl in the window who the other lady at the front counter was. She said Donna the manager. Well Donna if you continue to manage this location I will not return, it's not the customers fault that the computers are down or that your stressing over a job that should be centered around courteous customer service. What a shame that a great place to eat like Chipotle is tarnished by someone who hates their job. I'll check back periodically to see when Donna is terminated and may return to eating here till then I will go to big head burritos.
Atmosphere: 1
Service: 1
My fiancée went in at 7:20 on 10/28 to order three bowls. There was a long line, so she came prepared with the orders written out on her notes app to help out the worker - a 40-something Y.O female. The worker was in a rush and added the wrong things in wrong bowls. My fiancée didn’t correct her, but the worker noticed from her face something was wrong, threw the bowl aggressively into the trash, said “I don’t know what the hell I’m doing”, and walked off. Another coworker had to intervene and take over. Absolutely unacceptable to treat a customer this way.
Service: 1
Went inside an hour before close on 11/8. The crew was fun, efficient, kind. Was smiling on the drive home thinking about my visit. Food was great.
I normally don’t leave reviews but $12 for 6 pieces of fatty, rubbery steak with barely enough rice to cover the bottom of the bowl even after scraping the bottom of the rice pan into the bowl was pretty horrific.
I should’ve done what my gut said and said no thanks before they finished the “bowl” but alas I went home and threw it away.
Food: 1
Ordered online wait five minutes for someone to come to the window. When I arrived at home, I was disappointed with the $22 I spent for what looks like a half of a bowl with chips and salsa.
Atmosphere: 3
Food: 2
Service: 3
This chipotle I would avoid. They charge full price for not even half of a bowl. I’ll add pics so everyone can see this nonsense that they find acceptable. Choose any other location or you’ll continue to waste your money. They could care less about quality or amount.
Atmosphere: 5
Food: 1
Service: 1
I had a great experience at Chipotle today! Special thanks to Anthony for correcting my order his customer service was outstanding. He went above and beyond to make sure everything was perfect. Appreciate the professionalism and care!
Atmosphere: 5
Food: 5
Service: 5
I waited 45 minutes in the chipotlane just to not get the actual quesadilla in my cheese quesadilla meal…
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got food poisoning from this location.
Atmosphere: 2
Food: 1
Service: 2
Placed an order for pickup, got home and found hair in my food. Called the store & they hung up on me without addressing any concerns. Tried to file a complaint online and it wouldn’t work.
Food: 1
You guys were excellent tonight in all areas. We come here often but tonight you took it another level! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Why do I seem to get food poisoning every time I come here?
Atmosphere: 1
Food: 1
Service: 1
Awesome
Atmosphere: 5
Food: 5
Service: 5
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