Domino's Pizza
9031 Suite B US-42 Ste B, Union
(859) 384-6630
Recent Reviews
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Ordered online yesterday Christmas Day for dinner. Go to pick up my order the lights are off. There is people working. Door is locked. Man comes to door and says they are closed. Well I had waited an hour for my order to be ready and was able to place a order hmmm…
So now after waiting an hour I still have no food to feed my family and could’ve planned on something else. This was a huge inconvenience. And they obviously were not closed.
Service: 1
This location is atrocious. If we order take out it almost always takes 45-50 minutes to finish, it’s never ready when it’s supposed to be, and they always blame it on being short staffed. If we order delivery they always forget something, 2 liter, desert, sauce. One time they forgot an entire small pizza and when we called to ask about it they said “come get it” as if we didn’t order delivery for a reason. If you want a correct order in a timely manner I’d recommend getting food literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
I thought i would give the place a try again after a while. From lost orders to waiting forever for cold pizza, I hadn't had great experiences. Little did I know that was only preparing me for my worst experience. There was literally nothing right with my order. I ordered a combination of pizza and sandwiches and none of the toppings were correct, we didn't even get the sandwiches and everything was cold. I will never go back to this location.
Atmosphere: 1
Food: 1
Service: 1
I ordered a medium handmade pan Philly cheese Steak.What was delivered was medium hand Tossed
Food: 1
I got a buffalo chicken pizza and there was so little chicken on it. Maybe one piece of chicken per slice on my small thin crust.
Atmosphere: 3
Food: 2
Service: 2
the pizza was great.
Atmosphere: 4
Food: 5
Service: 4
Always sick after eating Dominos.
Be prepared for your food or bill to be incorrect
Atmosphere: 1
Food: 1
Service: 3
Quick and Great Service, Thomas service is always appreciated
Atmosphere: 5
Food: 5
Service: 5
They did not give us one of our items. Would not give credit...had to drive BACK .5 hrs away to get it....
Atmosphere: 4
Food: 5
Service: 2
First time going to Dominos and Von was awesome! He was super helpful and always wore a smile with great customer service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I get pizza here all the time. Y'all get carryout online, 7.99 for a one topping large. All kind of deal on the app too!!!
I went here a long time ago late at night and forgot to leave a review but the pizza was delicious (as always with Domino’s) and the nice lady there had complimented me and my girlfriend’s outfits too! Now I’ll have to go here anytime I want a pizza
Atmosphere: 5
Food: 5
Service: 5
No cheese should mean no cheese correct? Nope and we were told “it clearly states” rather than acknowledging the ambiguity of the situation. Customer is definitely not right any of the time here. Thankfully there are much better pizza places like Strongs and others coming soon.
**UPDATE: the GM Jason contacted me to resolve the issue without hassles. Much appreciated. Two things: Dominos needs to change their menu to be less ambiguous. If you say no cheese you mean no cheese for a reason. Second, if the GM is the only that can handle complaints let the customer know. Most of us will be more likely to appreciate being told that rather than being dismissed. Thanks!
S/O to Jason- one man crew ☝🏾
People were friendly and pizza was good!
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