Shanghai Garden
8761 US-42, Union
(859) 384-8300
Recent Reviews
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Took 35 minutes to get poor quality food. They cater to doordash and carryout before dine in customers. Watched every bit of 10 people come in after we ordered walk out with bags of food. Crab rangoons and egg rolls were good. Rest of the food very very mediocre and pricy for the quality.
Atmosphere: 2
Food: 1
Service: 1
All around very good. The food is excellent, service is great and the wait time is solid
Atmosphere: 4
Food: 4
Service: 4
Best Food I ever had. The taste was outstanding and the quality of service was just amazing. I go there all the time to see such friendly faces at the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Best black pepper chicken around. 10/10 if possible
Atmosphere: 5
Food: 5
Service: 5
My experience here the last couple of times have been horrible.Every time I come, I call.And they say, twenty minutes and I get here in twenty minutes.And I have to wait another twenty minutes to get my food.It's ridiculous.
Worst customer service ever. Called in an order and went to pick it up and they never made the food. Said they didn’t have a number down for the order??? Gave them another chance today and they were very rude at the register.
Steak was over cooked, carrots hard, slow, and had to ask multiple times to bring out apps out which came after dinner
Atmosphere: 2
Food: 2
Service: 3
Wonderful experience! (We ate in) The best Chinese food in town for sure. Lived here for 7 years, you can not beat this absolutely delicious, freshly cooked, flavorful, 🤌🏻🤌🏻 10 out of 10 would recommend! Wish I had found it sooner!
Atmosphere: 5
Food: 5
Service: 5
This IS… 100% the best quality Chinese food in the Florence/Union area. JUST AMAZING!!! Excellent service, peaceful environment, and the 4.2 star rating it has right now is way undeserved!! Should be 6 Stars!!!
Atmosphere: 5
Food: 5
Service: 5
Always been an amazing place. Had some confusion with an order tonight which was totally my fault and they couldn't have been more kind or understanding. This place deserves all the support and 10 stars! Shop small!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing food! And I mean amazing! I've had a lot of chinese food from several different restaurants all over the country over the years, and this is top notch and probably the best I've had in terms of quality, taste, and freshness. The beef on a stick is the best ever, and the crab ragoons are as well. Very generous helpings of food, and the general tso's is not sugary either. It's just right. You can tell that all the food, and even the sauces, are made fresh to eat. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
The very best! Must try it! The crab Rangoon is the best I have ever had and we ordered a second batch of beef sticks! We ordered 6 anytes and they were all amazing!
Atmosphere: 5
Food: 5
Service: 5
STAFF WAS VERY RUDE AND DISRESPECTFUL AT 4PM 10-21-2025. I was a witness to an employee being very rude and disrespectful to a dasher the dasher was loading her screen and the employee kept rudely telling her to confirm the order when she had to do a step by step process. this employee needs to be taught to be calm and respectful, OR find a new job. I'll reach out to corporate today as well.
Atmosphere: 1
Service: 1
Awesome food, excellent service, great prices. Chicken in a stick is exceptional!!
Atmosphere: 5
Food: 5
Service: 5
worst customer service very rude
Atmosphere: 1
Food: 1
Service: 1
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