Chipotle Mexican Grill

450 Richwood Rd, Walton
(859) 500-1756

Recent Reviews

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Jayson John

Heavy on the rice, skimpy on the protein. Not your traditional make it your way Chipotle. My server not too friendly started loaded up my burrito with rice and when it got to the protein all that was left was chicken so I went with chicken and the portion was really light. I asked for a little more chicken and was told that I would be charged double protein . In all my visits to Chipotle over the last 15 years I’ve never been told this. If 6 pieces of chopped chicken is a normal serving size that’s pathetic, I won’t be back for a rice burrito .

Atmosphere: 1

Food: 1

Service: 1

Sarah Wolfinbarger

The people working here alone make up for all the bad experiences I've had at other Chipotles.

Atmosphere: 5

Food: 4

Service: 5

Miranda Mook

Ordered a burrito online and the burrito was not even closed, basically had open. It didn’t have the things that I asked for. I would not order online with them again, I will be watching them make my burrito from here on out.

Atmosphere: 2

Food: 1

Service: 2

Mike “Strawhat_Luffy_fan”

Nice location, bring back chipotle honey chicken please!

Atmosphere: 5

Food: 4

Service: 5

William Cameron

I created a bowl and had the steak, everything was absolutely delicious except the steak, it was like chewing a boot!!!! NO JOKE!! Yall gotta figure out how to cook steak ... if its pre cooked, ditch the company! Ill try the chicken next time, let's hope its edible!!

Atmosphere: 4

Food: 3

Service: 5

Megan Barnes

Door dashed from this location 4 times. Got a steak bowl added guacamole never got it

Metaldarkwarrior

Chipotle has been going downhill for a while now, and this is no exception. Portions are very bad, and the one time I go they are out of queso? Just another reason to ditch this franchise for moes and qdoba. Staff were nice though

Atmosphere: 3

Food: 1

Service: 3

Jeff Rick

Been here twice. Both times it has been bad. Skimp on proportions compared to other chipotles. Chicken tastes weird and is hard as well as the rice. The cheese is cold which I’ve never seen before. Outside filled with gnats due to the trash not being taken out. Would go to any other chipotle in the area besides this one

Atmosphere: 1

Food: 1

Service: 1

Chelsea Nicole

My burrito was warm and service was quick and friendly!

Atmosphere: 5

Food: 5

Service: 5

Lyndsey Howe

I have ordered from this location twice and both times I have had missing items. First time it was the chocolate milks and chips for the kids meals, the second time it was both sides of guac from my guac and chips side orders.

Food: 2

Service: 1

Ginger Poore

Showed up at 5pm, on a Saturday. They only had chicken. Everything was empty/out. No offer that they were making more. Poorly managed.

Atmosphere: 3

Food: 2

Service: 2

Ethan Aoki

Great customer service!

Atmosphere: 5

Food: 5

Service: 5

dustin proffitt

Ordered 2 quesadillas online and both were about half empty. Usually portion is much better

Atmosphere: 1

Food: 1

Service: 1

Joe Garza

Disappointed is an understatement. Told we couldn’t order a quesadilla and that they could only make it if we order it online. Food was cold. The service was the biggest disappointment though. Like if you don’t want to work there…don’t.

Atmosphere: 1

Food: 1

Service: 1

shilpa murthy

The lady who served me was so grumpy, when I complained her about the uncooked rice, she was least bothered to say even sorry about that. I will prefer to visit some other chipotle than this location.

Atmosphere: 4

Food: 4

Service: 1

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