Dunkin Donuts

320 Richwood Rd, Walton
(859) 493-4186

Recent Reviews

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michaela sparks

i come here all the time and am never diss appointed. loving the $6 meal deal!!!

Atmosphere: 5

Food: 5

Service: 5

Hans S

Great staff, quick and accurate fulfillment.

Parking and drive through are difficult to navigate based on the constraints of the property.

Often lacks limited or promotional offerings (donuts in particular).

Interior is clean and neat but spartan. Seating for 8 at low tops, 4 at high top counter. Reasonable for a 10min sit down, after that it's very uncomfortable.

Atmosphere: 3

Food: 5

Service: 5

Steve Greene

Great experience, ordered online and everything was ready when I got there. The dogglins loved the pups cups! Clean and efficient

Atmosphere: 5

Food: 5

Service: 5

Sean M

Bigger location, a little dirty. Average food, normal service.

Atmosphere: 3

Food: 3

Service: 3

Linda Cobbs-Banks

First time at this location. The cashier who took my order was very friendly and polite
However the chicken and roasted pepper wrap was horrible. Taste like soup out of a can poured into a burrito shell. It was so much and I was able to share it with the birds.

Atmosphere: 3

Food: 2

Service: 4

Sara H

Food is always good and hot. Donuts fresh, and drinks are good. When I place mobile orders they’re always ready in a short time.
Had an experience at another Dunkin down south and it made me appreciate the service and food at Richwood.

Atmosphere: 5

Food: 5

Service: 5

R S

Excellent service

Atmosphere: 5

Food: 5

Service: 5

Norman & Melissa May

Very clean and friendly!

Donuts holes were great value; 50 for $15. Yum!!!

Atmosphere: 5

Food: 5

Service: 5

Allison Turner

It’s unfortunate that this location is the most convenient but I will be taking my business back to the US42 store. I have repeatedly asked for 5 glazed chocolate munchkins for my 4 yr old niece And they almost always give me plain glazed. Donuts are missing and I have to go back around the slow drive thru to get it corrected. I haven’t said anything until now. But I’ve had enough of sub par inconsistent coffee and things wrong or missing from my order. I order the same coffee every time and it’s always different. Hashbrowns were missing last time. My coffee tasted like sugar milk and zero coffee. I called today and told them that the munchkins were wrong. I asked if my sister could pick them up for me since I had already left the area. Apparently I didn’t have to show proof that they were wrong but if my sister were to pick them up, she would have to bring the wrong donuts to them. Ummm ok. Thats pointless and doesn’t fix my situation at all. So since my niece was the only kid without her breakfast, i put in ANOTHER order so my sister could get the right food and I had to order another coffee in hopes it tasted right. So if you choose to go here. Good luck. Check EVERYTHING before pulling away and hand them back your coffee if doesn’t taste or look right. Us regulars know what it’s suppose to look like! But like I said, I’ll be going back to 42. They know me by name, super fast service and my order is ALWAYS correct. Im sorry I ever left. ?

Parking: Terrible parking situation. Super small. If the DT line is full, you can’t back out of your spot.

Atmosphere: 2

Food: 2

Service: 1

Vickie L

I was served raw food. It's always a problem with my food at this location. The food was raw, it hadn't been attempted to cook. Anyone who hands you cold or frozen food knows what they are doing. The drink was not what I even ordered. Be careful ordering here or you end up with food poisoning. The first photo needles to say is the raw food. I had Drive all the way back to finally get the second one which was obviously cooked. SAD

Atmosphere: 1

Food: 1

Service: 1

N & M May

Very clean and friendly!

Donuts holes were great value; 50 for $15. Yum!!!

Atmosphere: 5

Food: 5

Service: 5

Trisha Ann

We Love Dunkin!! I have been a bit disappointed lately, it seems like every time I've been there lately they are out of doughnuts!

Atmosphere: 5

Food: 5

Service: 4

Dee Reid

No coffee cake muffins made after 12noon is not the best idea when morn supply is done.

Atmosphere: 5

Food: 4

Service: 5

Olivia martin55

Got a Boston cream donut at Dunkin in Walton and it was hard and the chocolate was melted

Atmosphere: 2

Food: 1

Service: 4

Kaleigh Lynch

Service sucks. Manager with fried red hair was rude as could be. Ordered an iced mocha latte and got a drink pale as could be. First of all I’m ordered COFFEE with MOCHA it shouldn’t be WHITE. Asked to be remade she tried to argue for half a second before I insisted it wasn’t correct and it shouldn’t be that light. Then she turned her back shook her head and , with the worst attitude ever, remade my coffee. Only to SLAM it on the counter only for it to be even worse than the first. I didn’t even waste my time asking for a refund, threw it away with a manger with that type of attitude , and left.
I would rather go to 42 than this place ran by what looks and acts like trash.

Parking: Terrible to get in and out of. Parking lot made too small for the business they receive. If the drive thru is backed up then you’re trapped in your parking space.

Atmosphere: 3

Food: 3

Service: 1

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