Captain D's
900 Winchester Plz, Winchester
(859) 745-1616
Recent Reviews
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Fish was very dark tasted burnt as well as cracklings. The manager I do believe she said she was gm was arguing and cursing with an employee in front of the customers(not the first time witnessing this last time it was her and her daughter arguing maybe a week ago)very inappropriate the tables and bathroom were not cleaned. The womens bathroom has look like spit on wall.
Fries were old fish was wrong texture an small like it was fried with the chicken not the fish
Atmosphere: 2
Food: 1
Service: 3
What happened to this place? The food actually used to be pretty good and now it's horrible, the hush puppies aren't in anyway the same ones they used to serve, they seem to be just fried mush they slaped together. The fries were microwaved and the coleslaw seem more like cabbage stew with a slight sour taste. Maybe the restaurant has been like this a while, it's been years since I'd ate there but it was always pretty good. My opinion is the prices are extremely high for what it is, I would suggest if your in the mood for this type of food then drive to the Mount Sterling location or Lexington location. I always thought Long Johns was better anyway and the Mount Sterling location has pretty good food(as fast food goes). The service was also horrible, the workers were extremely rude, the drive through was so backed up I just walked in to order. I can at let say everything looked clean, overall my experience was bad. Maybe this was just a off day and things were just bad for my visit, my opinion is for the price of the meals and for what I got it wasn't worth it.
Atmosphere: 2
Food: 1
Service: 2
Hot fresh and just out of the world hush puppies!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Coleslaw, Fried Okra
Very very rude front desk
Wow it was something
So not go
It is amazing
Vegetarian options: It was good
Dietary restrictions: It was good
Parking: There were about 20 to 30 spots
Kid-friendliness: They are nice
Wheelchair accessibility: It is Access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Fried Okra
Ordered online, they said would be ready @6:15. Arrived @ 6:20, got my food @ 6:40. Didn't even start my order until I arrived to pick it up. They were out of cole slaw, ketchup and forks.
Atmosphere: 1
Food: 3
Service: 1
Took a very long time to get food. Older lady and I, not together, waited forever. When are food did pop up, instead of giving us our food, a personal phone call was more important to the employee. Got home, no sour cream, no butter for potato. Before that she did not seal a door dash order. People want more pay while service goes out the window. October 3rd around 2 PM
Atmosphere: 1
Food: 4
Service: 1
Nasty fish was cook in old oil. Cold just nasty
Great for a quick dinner that is really quick and good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Cake, Seafood Feast, Add 2 Crab Shells
Restaurantji Recommends
Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
My chicken was cold, the hush puppies we not done and our okra was so mushy it was nasty. I usually love their food but they were truly off tonight.
Food: 1
Service: 4
My only issue with Captain D's is the speed of service. It always takes an extended period of time to get your food.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Seafood, Fish, Fish and Chips, Mac & Cheese, Fried Okra, Baked Potato, Add 2 Crab Shells, Corn on the Cob, Loaded Baked Potato
The manger laura is super sweet and always willing to help
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Tenders Chicken & Shrimp Meal
The food was good
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fish
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