Order delivery, every time, they put mayo on a Vito Combo. It’s supposed to be oil and vinegar. Put in to cut in half. Nope. Order a drink? Driver forgets it 75% of time. Then they beat your door down next time to make sure you got what you ordered even tho it say leave on doorstep. What really blows my mind is it’s just this Winchester location. Bread is always stale or day old. Every other location, gets it right every single time. Bread is fresh, order is right, everything is there. Who ever heard of putting mayo on a Vito?!?!? Photo is of their own menu with default Vito. How it should be. Complaining gets you nowhere. With the price of eating out rising, you have to get it right for the customers who do frequent your business.
Atmosphere: 4
Food: 1
Service: 2
Levi Dykes
One of the worst sandwiches I have ever had in my life
Atmosphere: 3
Food: 1
Service: 3
Jacob Bush
No more ranch and got worse.
JD Daviet-Harbaugh
Sat at drive thru for 5 mins, never greeted, pulled around and there were 3 people standing around talking inside. Lazy.
Atmosphere: 1
Service: 1
Sharon Martin
Always good! My favorite is #12 always get extra day old bread too! Love it❣️
Atmosphere: 4
Food: 5
Service: 5
Robert Farthing
It was Freaky Fast!
Atmosphere: 5
Food: 5
Service: 5
Justin Sirles
Drove home with a COMPLETELY wrong sandwich. Drove back and showed middle aged (manager?) who immediatly made excuses "well, they are highschool kids". Even "highschool kids" can check each others work.
Service: 1
Rome Works
First off, super clean. Love that! The service was excellent. They were very patient with us! The food was delicious! Definitely recommended ?
Atmosphere: 5
Food: 5
Service: 5
D B
Still, have never gone wrong getting food here after a climbing trip. The employees working here were kind and considerate and very friendly, and the sandwiches are always the bomb diggity. This has been a routine stopping at these joints on the way back from trips, and it has never disappointed, and super fast. Not a long wait. Oh, and super clean bathrooms.
I went there last week with my best friend for lunch and Kendra took out order. Food was quick and tasted wonderful. As we were eating, we could hear how Kendra interacted with staff and we later found out Kendra was management. I have to say the interaction with the staff was very friendly and respectful.The staff were laughing and having a wonderful time and working but not once were they rude to a customer, nor did they neglect customers. It's nice to come into an atmosphere like that. We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Tamara Bellamy
For the price, this is NOT a gourmet sandwich shop. Extremely slow service, tore the inside of my bread out so all I got was crust, two types of bread, no banana peppers, one type of cheese, hard to read menu, no ranch dressing, Dijon comes in packets, seriously not gourmet. The only speciality is the gourmet rip off this place is. I am going back to Subway.
Atmosphere: 1
Food: 1
Service: 1
Betsy Pennington
Rude service worker at the driver thru last night. Rolled her eyes at me because I forgot to order my pickle at the speaker and wanted to add it at the window. I asked her if there was an issue and she said “umm excuse me!” Was rude the whole time even when she took my money!
Atmosphere: 1
Food: 4
Service: 1
Maria Elam
Food took about 30 mins to deliver. Everything was good except they forgot our cookies. Called to speak with a manger and was left on hold for an extremely long time and ended up hanging up.
Atmosphere: 3
Food: 4
Service: 3
Ken Rank
Very inconsistent. I ask for "extra-extra" mayo, I get light mayo. I ask for light ice, I get an overly full cup of ice. I won't be back.
Order delivery, every time, they put mayo on a Vito Combo. It’s supposed to be oil and vinegar. Put in to cut in half. Nope. Order a drink? Driver forgets it 75% of time. Then they beat your door down next time to make sure you got what you ordered even tho it say leave on doorstep.
What really blows my mind is it’s just this Winchester location. Bread is always stale or day old. Every other location, gets it right every single time. Bread is fresh, order is right, everything is there.
Who ever heard of putting mayo on a Vito?!?!? Photo is of their own menu with default Vito. How it should be.
Complaining gets you nowhere.
With the price of eating out rising, you have to get it right for the customers who do frequent your business.
Atmosphere: 4
Food: 1
Service: 2
One of the worst sandwiches I have ever had in my life
Atmosphere: 3
Food: 1
Service: 3
No more ranch and got worse.
Sat at drive thru for 5 mins, never greeted, pulled around and there were 3 people standing around talking inside. Lazy.
Atmosphere: 1
Service: 1
Always good! My favorite is #12 always get extra day old bread too! Love it❣️
Atmosphere: 4
Food: 5
Service: 5
It was Freaky Fast!
Atmosphere: 5
Food: 5
Service: 5
Drove home with a COMPLETELY wrong sandwich. Drove back and showed middle aged (manager?) who immediatly made excuses "well, they are highschool kids". Even "highschool kids" can check each others work.
Service: 1
First off, super clean. Love that! The service was excellent. They were very patient with us! The food was delicious! Definitely recommended ?
Atmosphere: 5
Food: 5
Service: 5
Still, have never gone wrong getting food here after a climbing trip. The employees working here were kind and considerate and very friendly, and the sandwiches are always the bomb diggity. This has been a routine stopping at these joints on the way back from trips, and it has never disappointed, and super fast. Not a long wait. Oh, and super clean bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Ordered the bootlegger and it made me sick
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
I went there last week with my best friend for lunch and Kendra took out order. Food was quick and tasted wonderful. As we were eating, we could hear how Kendra interacted with staff and we later found out Kendra was management. I have to say the interaction with the staff was very friendly and respectful.The staff were laughing and having a wonderful time and working but not once were they rude to a customer, nor did they neglect customers. It's nice to come into an atmosphere like that. We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
For the price, this is NOT a gourmet sandwich shop. Extremely slow service, tore the inside of my bread out so all I got was crust, two types of bread, no banana peppers, one type of cheese, hard to read menu, no ranch dressing, Dijon comes in packets, seriously not gourmet. The only speciality is the gourmet rip off this place is. I am going back to Subway.
Atmosphere: 1
Food: 1
Service: 1
Rude service worker at the driver thru last night. Rolled her eyes at me because I forgot to order my pickle at the speaker and wanted to add it at the window. I asked her if there was an issue and she said “umm excuse me!” Was rude the whole time even when she took my money!
Atmosphere: 1
Food: 4
Service: 1
Food took about 30 mins to deliver. Everything was good except they forgot our cookies. Called to speak with a manger and was left on hold for an extremely long time and ended up hanging up.
Atmosphere: 3
Food: 4
Service: 3
Very inconsistent. I ask for "extra-extra" mayo, I get light mayo. I ask for light ice, I get an overly full cup of ice. I won't be back.
Atmosphere: 1
Food: 3
Service: 1
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