25% off coupon was not 25% I know this isn’t local issue and is corporate, but they don’t care. My 25% off coupon was actually only 20%. If they are going to put out coupons then not ripping customers off with them should probably be on top of the “what not to do” pile.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizzas Wings
Bri
Nobody was at the register when I looked in the back there was a couple, a girl with brown hair and a guy with a ginger beard kissing… and another person was on their phone.. truly disgusting, and after he had finally came and took my order after his make out session he proceed to put his hand in the pizza dough after they were all over this girls face. They then told me it would be a 15 minute wait. As I got back into my car they were play fighting throwing flour on each other. As someone that works in as restaurant myself, this was SUPER UNSANITARY AND DISGUSTING. 🤮
Atmosphere: 1
Food: 1
Service: 1
nessamansfield
I had gotten on here and left an ugly review. They fixed the problem so I am fixing my review. They did mess up the order and offered to remake it but we don’t live close to there and I requested a refund for the messed up pizza and missing sauces. They politely obliged. Still don’t think we will be going back to ANY Papa John’s as this seems to be the norm but I do appreciate them taking responsibility for what they had done.
Food: 3
Service: 3
Kaye
Order in store with pickup 14.99 order similar delivery 39.56 why oh why ???
Atmosphere: 3
Food: 3
Service: 2
Ryan
This location does a great job. Staff always provides fast, friendly service and food is consistently good. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Josh Andrews
Way too much dough, way too much cheese ?
Atmosphere: 4
Food: 2
Service: 4
Rick Brizendine
Pizza had very little toppings.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Create Your Own Hand Tossed Pizza
Kimberly Thornton
When the box was opened the pepperoni and cheese on the Xtra lg pizza had slid over to the side of the box leaving over half the pizza without cheese or pepperoni on it Not satisfied with the pizza, everything else was good.
Food: 2
P J
They help me help others. We are grateful! Oh, and the pizza is always GREAT!
Food: 5
Service: 5
Allison Atkinson
Pretty good service on take out. I think they put crack in the lemon pepper boneless wings because I can't stop. Pricey, but what isn't these days. Nice when I need a treat.
Last few orders have either been wrongorder burned or undercooked. Probably should hire a better cook.
Food: 1
Service: 3
Michael Alcorn
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Valerie Ingels
Drake helped me with my DoorDash order that they continued to mess up on. He was so awesome in helping me every way he could. Thank you again, Drake!!!
Food: 5
Service: 5
Laine Smith
I went to the paps John's in winchester and it was wonderful! The staff were very nice and everyone seemed to do there job well. Pizza was hot and didn't take but 10 mins to get out order. Definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
Deana Pack
Had horrible experience, said they came to my front door and back door….verifiable lie. Feel free to check. Horrible customer service and the “manager” needs training.
25% off coupon was not 25% I know this isn’t local issue and is corporate, but they don’t care. My 25% off coupon was actually only 20%. If they are going to put out coupons then not ripping customers off with them should probably be on top of the “what not to do” pile.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizzas Wings
Nobody was at the register when I looked in the back there was a couple, a girl with brown hair and a guy with a ginger beard kissing… and another person was on their phone.. truly disgusting, and after he had finally came and took my order after his make out session he proceed to put his hand in the pizza dough after they were all over this girls face. They then told me it would be a 15 minute wait. As I got back into my car they were play fighting throwing flour on each other. As someone that works in as restaurant myself, this was SUPER UNSANITARY AND DISGUSTING. 🤮
Atmosphere: 1
Food: 1
Service: 1
I had gotten on here and left an ugly review. They fixed the problem so I am fixing my review. They did mess up the order and offered to remake it but we don’t live close to there and I requested a refund for the messed up pizza and missing sauces. They politely obliged. Still don’t think we will be going back to ANY Papa John’s as this seems to be the norm but I do appreciate them taking responsibility for what they had done.
Food: 3
Service: 3
Order in store with pickup 14.99 order similar delivery 39.56 why oh why ???
Atmosphere: 3
Food: 3
Service: 2
This location does a great job. Staff always provides fast, friendly service and food is consistently good. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Way too much dough, way too much cheese ?
Atmosphere: 4
Food: 2
Service: 4
Pizza had very little toppings.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Create Your Own Hand Tossed Pizza
When the box was opened the pepperoni and cheese on the Xtra lg pizza had slid over to the side of the box leaving over half the pizza without cheese or pepperoni on it Not satisfied with the pizza, everything else was good.
Food: 2
They help me help others. We are grateful! Oh, and the pizza is always GREAT!
Food: 5
Service: 5
Pretty good service on take out. I think they put crack in the lemon pepper boneless wings because I can't stop. Pricey, but what isn't these days. Nice when I need a treat.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Last few orders have either been wrongorder burned or undercooked. Probably should hire a better cook.
Food: 1
Service: 3
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Drake helped me with my DoorDash order that they continued to mess up on. He was so awesome in helping me every way he could. Thank you again, Drake!!!
Food: 5
Service: 5
I went to the paps John's in winchester and it was wonderful! The staff were very nice and everyone seemed to do there job well. Pizza was hot and didn't take but 10 mins to get out order. Definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
Had horrible experience, said they came to my front door and back door….verifiable lie. Feel free to check. Horrible customer service and the “manager” needs training.
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