Subway
Two Shoppers Dr, Winchester
(859) 744-7783
Recent Reviews
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I stopped in today August the 6th 2025 at 4:30 no air conditioning the staff was not friendly the sandwich was not made correctly ask for light lettuce way too much lettuce ask for extra mayonnaise hardly any mayonnaise the sandwich was so bad I threw it out the window! I have never had the worst service and worst food from this place in 30 years!!
Atmosphere: 1
Food: 1
Service: 3
Do not order online from here cause they will just put anything on it and leave stuff off. Happen to me twice now and the manager won't refund .
Great sandwich made fast
Atmosphere: 5
Food: 5
Service: 5
Seems like they can't keep diet drinks in stock
Atmosphere: 4
Food: 5
Service: 3
I ordered nachos online, I received nachos with no nacho cheese and called to tell the manager and there only solution was I could bring it back and they would add the nacho sauce, so their mistake would cost me gas to go across town to add cheese to my already messed up and cold food, I had a sick child and told her I can not drive back now. She didn't offer to replace at another time . It was burnt also and my dog wouldn't even eat it ,
Atmosphere: 1
Food: 1
Service: 1
Went there today through the drive-through and was trying to get a $6.99 meal and she was very rude about it. Whoever the lady was because I wasn’t sure of the sandwich that was for the deal of the day. Also, she wouldn’t even let me finish my sentence before she kept interrupting me and then she kept getting aggravated because I didn’t really know what I wanted because I wasn’t sure And I wasn’t sure what came on the sandwich so I was trying to figure it out. She was very rude and I did not like the Customer Service at all if she doesn’t like her job she needs to quit.
Careless employees
Food not good
Atmosphere: 1
Food: 1
Service: 1
I was verbally assaulted by a drive thru worker this evening. Raised her voice and slammed the window in my face ( for asking if my online order was toasted because our order hasn’t been correct the last 3 times ) When she finally came back and opened window I asked for the manager. She refused. At that point I raised my voice.She then threatened to call the police if I didn’t leave the property. We eat there weekly but I will NEVER support them again. I worked with the public my whole career and I’ve never experienced anything like this before. Disgusting behavior.
Atmosphere: 1
Food: 1
Service: 1
It was delicious and the lady was so sweet
Atmosphere: 5
Food: 5
Service: 5
Try to use the app. never works. Spoke to black woman manager and gave her a compliment and she never spoke to me. I was the only customer. Male worker (who was great) I think was embarrassed for me.
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
My boyfriend and I got some sandwiches here and the cashier was just so incredibly sweet and nice, she really elevated our experience here. I didn’t catch her name but on the top of the receipt it says server by 0827. I hope she gets a raised or something because she is amazing and our sandwiches were delicious!
Vegetarian options: The veggie patties are really good!
Terrible service and always slow. But hey, it's just another poorly ran franchise so I guess I'm only joking myself by thinking it would be any different or change. Can't believe I'm saying this but you're better off going to Jimmy J down the street.
Atmosphere: 1
Food: 4
Service: 1
Neat store, friendly staff. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Did the drive thru, placed order and my wife loved the food, Thank you! ❤️
Atmosphere: 4
Food: 5
Service: 5
Do not use the app! If they mess up your food (which they do quite often) you cannot get a refund on the subway app. They will expect you to come there and pick up your replacement food.
Atmosphere: 1
Food: 1
Service: 1
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