Went here for graduation celebration and birthday celebration. We had a great time!
Robert Stevenson
Very poor service.. hardly any employees to service the customers that were there. Outside looks a little run down..
Atmosphere: 2
Food: 3
Service: 1
Jeel “Jay” Patel
Misleading Information and Disappointing Service
I called El Jarrito to confirm their operating hours before visiting, but when I arrived, the restaurant was closed earlier than I was told. The staff provided inaccurate information over the phone, leading to wasted time and frustration. The lack of professionalism and accountability in their communication was disappointing. I hope they improve their customer service and avoid similar issues in the future.
Atmosphere: 1
Food: 1
Service: 1
Jeel Patel
Misleading Information and Disappointing ServiceI called El Jarrito to confirm their operating hours before visiting, but when I arrived, the restaurant was closed earlier than I was told. The staff provided inaccurate information over the phone, leading to wasted time and frustration. The lack of professionalism and accountability in their communication was disappointing. I hope they improve their customer service and avoid similar issues in the future.
Atmosphere: 1
Food: 1
Service: 1
Cameron F.
Was there eating during a work lunch. Got to the bottom of our bowl of chips and there was an old shrimp tail in it. They're reusing chips from tables. Pointed out to the staff and they didn't do anything about it. Never going back.
Food: 1
Service: 1
Geraldeen Ray Fulkroad
We love El Jarritos in Arcadia. It is so much better, less expensive, and the service is so much better than the one in Ruston. Well worth making a trip to Arcadia!
Geraldeen Fulkroad
We love El Jarritos in Arcadia. It is so much better, less expensive, and the service is so much better than the one in Ruston. Well worth making a trip to Arcadia!
Cora Faircloth
Parking: The taco salad is wonderful and the enchiladas are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Queso, Fajita Quesadilla, Tacos Al Carbon
jayla turlington
Do not recommend this place at all. Parking lot was a mess with scattered trash; thought was closed at first , but had cars in parking lot; after ordering drink, was brought the wrong drink 4 times, and telling him the same thing, the menus were disgusting with dried up food stuck on them, bathroom didn’t even have soap to wash my hands after this awful experience. Didn’t waste my time telling staff bc I was just ready to go. Health Department should actually take a visit here in my opinion.
Food: 2
Denise Duke
Went on a Saturday at 5:00pm. The exterior was nasty. Trash everywhere along with extension cords and other crap. We’re setting quickly because no one else was in the restaurant. Had to ask three times to get queso. There were 8 in our party. Food was just okay…nothing great. Had to ask for our tickets to pay the check. We were told to go to the cashier to check out and pay. At the register, we told the person what we ordered and we were just told a price. No printed check to look at. Our party of 8 included 4 checks (4 couples). All of us were overcharged going by what the menu stated prices were. Plus the 4% up charge for using a card. Without seeing what we were paying for, they got away with massive overcharging. WE WILL NOT GO BACK!
The Food and Service was Excellent and I will definitely be back there again
Atmosphere: 5
Food: 5
Service: 5
Hay Friday
Food was good . Service was good a little more expensive than most but good
Atmosphere: 5
Food: 5
Service: 5
Delancio Cato
Very rude ,was accidentally charged for someone else's food, the owner was very disrespectful over the phone ,wanted me to wait five days for my refund after they mistakenly charged me for someone else's order ,and still expected me to pay for the order I owed for which wasn't a problem but why when you charged me for someone else order and couldn't refund me for it at the time ,bad business. Then the baby in crib watching TV in the middle of the restaurant
Atmosphere: 1
Food: 1
Service: 1
Austin Sanders
One of the worst Mexican restaurants I've ever eaten at. food was all over cooked and not seasoned. I couldn't even finish my enchiladas which is hard to mess up. The fajitas were so dry they were hard to eat. The staff was watching some anime alone in the bar the whole time we were there. Horrible experience.
Went here for graduation celebration and birthday celebration. We had a great time!
Very poor service.. hardly any employees to service the customers that were there. Outside looks a little run down..
Atmosphere: 2
Food: 3
Service: 1
Misleading Information and Disappointing Service
I called El Jarrito to confirm their operating hours before visiting, but when I arrived, the restaurant was closed earlier than I was told. The staff provided inaccurate information over the phone, leading to wasted time and frustration. The lack of professionalism and accountability in their communication was disappointing. I hope they improve their customer service and avoid similar issues in the future.
Atmosphere: 1
Food: 1
Service: 1
Misleading Information and Disappointing ServiceI called El Jarrito to confirm their operating hours before visiting, but when I arrived, the restaurant was closed earlier than I was told. The staff provided inaccurate information over the phone, leading to wasted time and frustration. The lack of professionalism and accountability in their communication was disappointing. I hope they improve their customer service and avoid similar issues in the future.
Atmosphere: 1
Food: 1
Service: 1
Was there eating during a work lunch. Got to the bottom of our bowl of chips and there was an old shrimp tail in it. They're reusing chips from tables. Pointed out to the staff and they didn't do anything about it. Never going back.
Food: 1
Service: 1
We love El Jarritos in Arcadia. It is so much better, less expensive, and the service is so much better than the one in Ruston. Well worth making a trip to Arcadia!
We love El Jarritos in Arcadia. It is so much better, less expensive, and the service is so much better than the one in Ruston. Well worth making a trip to Arcadia!
Parking: The taco salad is wonderful and the enchiladas are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Queso, Fajita Quesadilla, Tacos Al Carbon
Do not recommend this place at all. Parking lot was a mess with scattered trash; thought was closed at first , but had cars in parking lot; after ordering drink, was brought the wrong drink 4 times, and telling him the same thing, the menus were disgusting with dried up food stuck on them, bathroom didn’t even have soap to wash my hands after this awful experience. Didn’t waste my time telling staff bc I was just ready to go. Health Department should actually take a visit here in my opinion.
Food: 2
Went on a Saturday at 5:00pm. The exterior was nasty. Trash everywhere along with extension cords and other crap. We’re setting quickly because no one else was in the restaurant. Had to ask three times to get queso. There were 8 in our party. Food was just okay…nothing great. Had to ask for our tickets to pay the check. We were told to go to the cashier to check out and pay. At the register, we told the person what we ordered and we were just told a price. No printed check to look at. Our party of 8 included 4 checks (4 couples). All of us were overcharged going by what the menu stated prices were. Plus the 4% up charge for using a card. Without seeing what we were paying for, they got away with massive overcharging. WE WILL NOT GO BACK!
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Only one
Atmosphere: 3
Food: 3
Service: 1
The Food and Service was Excellent and I will definitely be back there again
Atmosphere: 5
Food: 5
Service: 5
Food was good . Service was good a little more expensive than most but good
Atmosphere: 5
Food: 5
Service: 5
Very rude ,was accidentally charged for someone else's food, the owner was very disrespectful over the phone ,wanted me to wait five days for my refund after they mistakenly charged me for someone else's order ,and still expected me to pay for the order I owed for which wasn't a problem but why when you charged me for someone else order and couldn't refund me for it at the time ,bad business. Then the baby in crib watching TV in the middle of the restaurant
Atmosphere: 1
Food: 1
Service: 1
One of the worst Mexican restaurants I've ever eaten at. food was all over cooked and not seasoned. I couldn't even finish my enchiladas which is hard to mess up. The fajitas were so dry they were hard to eat. The staff was watching some anime alone in the bar the whole time we were there. Horrible experience.
Atmosphere: 1
Food: 1
Service: 3
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