We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
Chris Harris
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal.
Was not impressed
Wouldn’t order again
Jenn Riley
I genuinely cannot believe the circus I just experienced. I ordered delivery through their own app, paid for everything, and somehow still ended up with no extra ranch, no drink, and a meal that arrived SOAKED in fryer oil like it took a relaxing spa day in hot grease. I opened the bag and thought I was being pranked.
And instead of owning it, they had the nerve to blame the DoorDash driver and act like he stole the ranch and the drink… as if he said, “Yeah, forget the food, lemme risk my job for a $1.25 ranch cup.” Be serious.
Then—THEN—they told me they won’t give me a refund, only a store credit I have to use within 10 days. So I’m supposed to roll the dice again and hope my next meal doesn’t arrive floating like a deep-fried life raft?
This whole experience was so chaotic I honestly need a refund for my time, sanity, AND appetite.
Christopher David
Good job today
Atmosphere: 5
Food: 5
Service: 5
Aimee Webb
Food was literally cold and soggy
Debbie Boyle
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
Teddy Perea
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Andrew Labit
Ive gone to this wingstop 4 times and every-time it’s a massive shit show. They almost never get our order right, the things they do get right are wrong wether its missing a few wings, or just not the right sauce, im always missing something and never get the extra sauces I paid for, the food is also NEVER hot. Awful service do not recommend going.
Atmosphere: 1
Food: 2
Service: 1
Kevin Courville
Idk why but the fries me and my wife ordered were grey when we bit into them and had a funny taste, I went straight to throw up. Idk whats going on there but man that was bad.
Atmosphere: 2
Food: 2
Service: 3
Dawn Menard
Food was fresh and cooked perfectly. That is a hard working crew in there last night. Very polite and helpful group.
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
conor bourgeois
Called them on the phone and was made to feel like I was inconveniencing them. Rude. Save your time and your money. Wish they had a negative star for that pathetic phone call service.
Service: 1
Dan Fletcher
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Kai
Logan helped me and was very patient! Great worker and the food was amazing. I found myself back at this location three days in a row! Thanks Logan!
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal. Was not impressed Wouldn’t order again
I genuinely cannot believe the circus I just experienced. I ordered delivery through their own app, paid for everything, and somehow still ended up with no extra ranch, no drink, and a meal that arrived SOAKED in fryer oil like it took a relaxing spa day in hot grease. I opened the bag and thought I was being pranked. And instead of owning it, they had the nerve to blame the DoorDash driver and act like he stole the ranch and the drink… as if he said, “Yeah, forget the food, lemme risk my job for a $1.25 ranch cup.” Be serious. Then—THEN—they told me they won’t give me a refund, only a store credit I have to use within 10 days. So I’m supposed to roll the dice again and hope my next meal doesn’t arrive floating like a deep-fried life raft? This whole experience was so chaotic I honestly need a refund for my time, sanity, AND appetite.
Good job today
Atmosphere: 5
Food: 5
Service: 5
Food was literally cold and soggy
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Ive gone to this wingstop 4 times and every-time it’s a massive shit show. They almost never get our order right, the things they do get right are wrong wether its missing a few wings, or just not the right sauce, im always missing something and never get the extra sauces I paid for, the food is also NEVER hot. Awful service do not recommend going.
Atmosphere: 1
Food: 2
Service: 1
Idk why but the fries me and my wife ordered were grey when we bit into them and had a funny taste, I went straight to throw up. Idk whats going on there but man that was bad.
Atmosphere: 2
Food: 2
Service: 3
Food was fresh and cooked perfectly. That is a hard working crew in there last night. Very polite and helpful group.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Called them on the phone and was made to feel like I was inconveniencing them. Rude. Save your time and your money. Wish they had a negative star for that pathetic phone call service.
Service: 1
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Logan helped me and was very patient! Great worker and the food was amazing. I found myself back at this location three days in a row! Thanks Logan!
Atmosphere: 5
Food: 5
Service: 5
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