This is the WORST SERVICE EVER! I normally can from Plaquemine just for better quality, but after you ruined our family outing last weekend and again tonight, I’ll never come again. Hope you’re staff is happy that a special needs child didn’t get his order. All you had to do was take my money, give me my change and hand me my order. It went south when your cashier told me she was only giving me 30 cents instead of 33 cents. Now, normally I don’t care. By here lately I’ve kept up with the frequency of said issue. The past 20 visits (2 months), I’ve been told the same scenario. I usually eat the 1-4 cents. When I asked for the correct amount of change, your entire staff came to the window and laughed at me for it. Even the cooks. Trashy. Nonetheless, I didn’t trust the food from such terrible workers, and just drove off when they all came to food window wen I drove up. My special need son can do without it, no thank you. Screw you!! McDonalds are thieves, eh??? My last $6…hope it was worth it! Hope you are ashamed of the footage if you even care to check! The order: A LARGE FRY AND A KIDDIE DRINK. Ridiculous
Mz Jones
This place is PATHETIC; A 45m wait time is ridiculous. I ordered a 10pc nugget and 2 large fries ,THATS IT. I still only got 5pc nugget and fries EXTRA SALTY, Manager didn’t enforce NOTHING. THIS IS THE WORST PLACE IVE ORDERED FROM. They can just close it down at this point. I SHOULD HAVE ORDERED FROM SONIC.
Atmosphere: 3
Food: 2
Service: 1
Su A
Location going down hill March 8,2023 11:30am second window handing out food with her phone in her hand and got the nerve to have an attitude bc she ain’t give me a straw ! That’s why I snatched it from ? DO YOUR JOB IF YOU ARE AT WORK GETTING PAID TO DO YOUR JOB.
Service: 1
Troy Loggins
NICE CLEAN ESTABLISHMENT WITH FRIENDLY STAFF AND THE BREAKFAST IS HOT WHEN YOU GET IT?
Atmosphere: 5
Food: 5
Service: 4
Bubbleintrouble Martin
We had to wait over 20 minutes for 2 Mc griddles. The employees were very slow. And they were not busy.
Atmosphere: 1
Food: 2
Service: 1
Lavell Whitfield
This McDonald’s has very poor customer service, they never give you all of your order. Their pattys are horribly dry and fries are always cold.
Atmosphere: 3
Food: 2
Service: 1
Chapter 12
Avoid going to this location. I used to eat from this location a lot when I was living over here. I decided to stop here and place an order to pick up at the front counter due to the lines being long. The doors were locked and when I went to the door to get my food from inside, the little girl looked at me and continued to play on her phone like I wasn’t even standing there and so did the young boy working there. I had to pull out my phone to show them that I had an order for someone to come and get the door. When I got to the front counter, the first question I was asked was “who let you in” instead of how can I help you. That is horrible customer service and I won’t be back.
Madison
Don’t come here, very unprofessional :/ I had hair in my McFlurry & just asked if I could have another one and they were looking as if I made it up.
Travis Tanoos
Hey! It's the golden arches, but I'm not a big fan. If ya need a good cup of lemonade on the run, stop in.
Atmosphere: 1
Food: 1
Service: 1
Emily S.
Nuggets.. NO sauce. very upset. got fries too.. but no sauce to dip them in. next time i'll have to cause a scene.
Not very fast on service but still the food is good!
Atmosphere: 4
Food: 3
Service: 2
Ed Lee (subg)
Worker drama. You can feel it in the drive thru.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mcmuffin
cassandra bell
The customer service was horrible!! Ordered a mobile pick up for drive thru, pull to the speaker, no one answered. So now I’m skipped twice by two other cars in line one. Drove to the window, the young lady put my code in. Got to the next window and the staff got upset because I refused to pull up. The car behind me had not paid yet, my order was skipped twice so why do I need to pull up! The employee gave me my food and said something smart as I was pulling off. I backed up to speak to the manager, General Manager-Erica came to the window with the same nasty attitude because i refused to pull up. Keep in mind the car still at the first window trying to pay throughout all this. Then she had the nerve to want to argue with me
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bacon Egg and Cheese Sandwich
corey salvadras
Supposed to be open at 4am but they won't serve anyone until after 5.
This is the WORST SERVICE EVER! I normally can from Plaquemine just for better quality, but after you ruined our family outing last weekend and again tonight, I’ll never come again. Hope you’re staff is happy that a special needs child didn’t get his order. All you had to do was take my money, give me my change and hand me my order. It went south when your cashier told me she was only giving me 30 cents instead of 33 cents. Now, normally I don’t care. By here lately I’ve kept up with the frequency of said issue. The past 20 visits (2 months), I’ve been told the same scenario. I usually eat the 1-4 cents. When I asked for the correct amount of change, your entire staff came to the window and laughed at me for it. Even the cooks. Trashy. Nonetheless, I didn’t trust the food from such terrible workers, and just drove off when they all came to food window wen I drove up. My special need son can do without it, no thank you. Screw you!! McDonalds are thieves, eh??? My last $6…hope it was worth it! Hope you are ashamed of the footage if you even care to check! The order: A LARGE FRY AND A KIDDIE DRINK. Ridiculous
This place is PATHETIC; A 45m wait time is ridiculous. I ordered a 10pc nugget and 2 large fries ,THATS IT. I still only got 5pc nugget and fries EXTRA SALTY, Manager didn’t enforce NOTHING. THIS IS THE WORST PLACE IVE ORDERED FROM. They can just close it down at this point. I SHOULD HAVE ORDERED FROM SONIC.
Atmosphere: 3
Food: 2
Service: 1
Location going down hill March 8,2023 11:30am second window handing out food with her phone in her hand and got the nerve to have an attitude bc she ain’t give me a straw ! That’s why I snatched it from ? DO YOUR JOB IF YOU ARE AT WORK GETTING PAID TO DO YOUR JOB.
Service: 1
NICE CLEAN ESTABLISHMENT WITH FRIENDLY STAFF AND THE BREAKFAST IS HOT WHEN YOU GET IT?
Atmosphere: 5
Food: 5
Service: 4
We had to wait over 20 minutes for 2 Mc griddles. The employees were very slow. And they were not busy.
Atmosphere: 1
Food: 2
Service: 1
This McDonald’s has very poor customer service, they never give you all of your order. Their pattys are horribly dry and fries are always cold.
Atmosphere: 3
Food: 2
Service: 1
Avoid going to this location. I used to eat from this location a lot when I was living over here. I decided to stop here and place an order to pick up at the front counter due to the lines being long. The doors were locked and when I went to the door to get my food from inside, the little girl looked at me and continued to play on her phone like I wasn’t even standing there and so did the young boy working there. I had to pull out my phone to show them that I had an order for someone to come and get the door. When I got to the front counter, the first question I was asked was “who let you in” instead of how can I help you. That is horrible customer service and I won’t be back.
Don’t come here, very unprofessional :/ I had hair in my McFlurry & just asked if I could have another one and they were looking as if I made it up.
Hey! It's the golden arches, but I'm not a big fan. If ya need a good cup of lemonade on the run, stop in.
Atmosphere: 1
Food: 1
Service: 1
Nuggets.. NO sauce. very upset. got fries too.. but no sauce to dip them in. next time i'll have to cause a scene.
Restaurantji Recommends
Great caramel
Atmosphere: 5
Food: 5
Service: 5
Not very fast on service but still the food is good!
Atmosphere: 4
Food: 3
Service: 2
Worker drama. You can feel it in the drive thru.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mcmuffin
The customer service was horrible!! Ordered a mobile pick up for drive thru, pull to the speaker, no one answered. So now I’m skipped twice by two other cars in line one. Drove to the window, the young lady put my code in. Got to the next window and the staff got upset because I refused to pull up. The car behind me had not paid yet, my order was skipped twice so why do I need to pull up! The employee gave me my food and said something smart as I was pulling off. I backed up to speak to the manager, General Manager-Erica came to the window with the same nasty attitude because i refused to pull up. Keep in mind the car still at the first window trying to pay throughout all this. Then she had the nerve to want to argue with me
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bacon Egg and Cheese Sandwich
Supposed to be open at 4am but they won't serve anyone until after 5.
Atmosphere: 2
Food: 1
Service: 1