I waited 20 minutes for my food. Paid $13 and change for #2. Got to work late open the bag she gave 1 burger, small 2 fries and 2 chicken nuggets. I called she put the phone down, and I can hear for 10 minutes is her telling customers they are closed. WTH! I WANT MY MONEY
Atmosphere: 1
Food: 1
Service: 1
Christine Skarina
My chicken sandwich was awful. Two quarter size pieces of lettuce. One smudge of mayonnaise. The bread was hard and stale. My large order of onion rings was cold and stale. I spent $18 there and couldn’t eat the food. This is so sad and disgusting because until yesterday Burger King was my favorite place to eat fast food.
Atmosphere: 4
Food: 1
Service: 4
Bradley Lynch
Why oh why do "Fast Food" restaurants make you pull to a spot and wait
Service: 2
Annette Dalfrey
This place is crap and I wish there was a manager that can do her job right. My order is always wrong and when I bring it to their attention all she can say is “I don’t know”. On top of that I didn’t even receive an apology. What is wrong with these people? And if I want to file a complaint guess what? The manager is the one who takes the complaint even if it’s on her.
Note: why do they always ask us to back up when we get to the window. Faking I guess on how fast the service is. It’s a joke and my kid loves the food. Why isn’t the manager being taught how to do her job?
Atmosphere: 1
Food: 4
Service: 1
Akia Williams
They always take forever at this location especially at night. & they’re so concerned with their window times that you’re having to do parcour when you get to the window lol! Attitude is always present. The only positive thing I have to say is that the food is normally always fresh but the wait is a minimum of 4 mins no matter what time you visit…
Atmosphere: 1
Food: 3
Service: 1
Trevor Smith
I pulled up at 1:10 and there were workers outside of the establishment waving me off outside of the establishment enough though it is an 24 hour restaurant according to the website that I believed and traveled over 100 miles to be denied a meal. I am disgusted by such people and will never be apart of an organization again!
Anthony Cavins
This is, by far, the most ghetto burger king that I have ever experienced. Every time that I come to this location, there's a problem.
This morning, 5/29/24, I pulled up to place an order, and no one answered for about 7-8 minutes. When they finally decided to say something, it was to tell me that they were not open right now. I asked what time they opened, and she told me that they weren't open right now. I let her know that I heard that, but I wanted to know what time are you supposed to open. She finally told me 6am, but they were running late and weren't open right now. It was so unprofessional.
On another occasion, I ordered an original chicken sandwich and was told that they weren't cooking chicken. So I asked if this was something that only this location is doing. The girl got upset and told me to just order my sandwich.
Every time I come here, I'm told to back up once I reach the window and then pull back forward. I'm not quite sure why this happens every time, but it is pretty annoying.
For this to be a fast food restaurant, there's nothing fast about it. I've been late to work before dealing with these ppl. I ordered a combo that took 27 minutes to come out. This is completely unacceptable, as there was no explanation for the delay. I literally could've gone and sat down and ordered my food at a restaurant and received it in similar or less time.
I think im just going to have to stop visiting this location, because there's never a good experience.
Atmosphere: 1
Food: 2
Service: 1
Milton Vidal
Very bad experience, we ordered the classic sandwich and expected something similar to the advertising. They gave us this tasteless sandwich. Service leaves a lot to be desired. Very bad
Lafayette Native
Manager this morning gave EXCEPTIONAL customer service!! Thank you for being so kind and dedicated.... Great start to my day!
Pure lazy staff. Gives old food and doesn't know how to ring up coupons.
Keith Cormier
I walked into the dining room at 914 pm to place an order and I was met with a disgruntled employee with her personal belongings in her hand telling me that even though the door said open until 10 o’clock, the dining room was closed at 9:14 because they shorthanded and you got to go to the drive-through! If I could give zero stars, that is exactly what I would do!
Atmosphere: 1
Service: 1
Robbie Romero
When I ordered my food I pulled up the girl was hanging out of the windows waving me to stop , so I waited the she waved me the ok to pull up , so I asked why you did that , with a nasty attitude she said if you want your French toast cooked then you have to wait , so she the slammed the windows and called me white trash , so then I received my food and she told me never to go back , burger King yall could do better , I asked for my receipt also so I could get a name and shrimp said her printer was broken , I so rather go to McDonald's they accept white people....burger King will not be getting my money ever......NO STARS
Recommended dishes: Fully Loaded Biscuit
DaRealSassy 1
The food was hot and fresh, back then! It really went down since! I haven't been back in a long time!
I waited 20 minutes for my food. Paid $13 and change for #2. Got to work late open the bag she gave 1 burger, small 2 fries and 2 chicken nuggets. I called she put the phone down, and I can hear for 10 minutes is her telling customers they are closed. WTH! I WANT MY MONEY
Atmosphere: 1
Food: 1
Service: 1
My chicken sandwich was awful. Two quarter size pieces of lettuce. One smudge of mayonnaise. The bread was hard and stale. My large order of onion rings was cold and stale. I spent $18 there and couldn’t eat the food. This is so sad and disgusting because until yesterday Burger King was my favorite place to eat fast food.
Atmosphere: 4
Food: 1
Service: 4
Why oh why do "Fast Food" restaurants make you pull to a spot and wait
Service: 2
This place is crap and I wish there was a manager that can do her job right. My order is always wrong and when I bring it to their attention all she can say is “I don’t know”. On top of that I didn’t even receive an apology. What is wrong with these people? And if I want to file a complaint guess what? The manager is the one who takes the complaint even if it’s on her.
Note: why do they always ask us to back up when we get to the window. Faking I guess on how fast the service is. It’s a joke and my kid loves the food. Why isn’t the manager being taught how to do her job?
Atmosphere: 1
Food: 4
Service: 1
They always take forever at this location especially at night. & they’re so concerned with their window times that you’re having to do parcour when you get to the window lol! Attitude is always present. The only positive thing I have to say is that the food is normally always fresh but the wait is a minimum of 4 mins no matter what time you visit…
Atmosphere: 1
Food: 3
Service: 1
I pulled up at 1:10 and there were workers outside of the establishment waving me off outside of the establishment enough though it is an 24 hour restaurant according to the website that I believed and traveled over 100 miles to be denied a meal. I am disgusted by such people and will never be apart of an organization again!
This is, by far, the most ghetto burger king that I have ever experienced. Every time that I come to this location, there's a problem.
This morning, 5/29/24, I pulled up to place an order, and no one answered for about 7-8 minutes. When they finally decided to say something, it was to tell me that they were not open right now. I asked what time they opened, and she told me that they weren't open right now. I let her know that I heard that, but I wanted to know what time are you supposed to open. She finally told me 6am, but they were running late and weren't open right now. It was so unprofessional.
On another occasion, I ordered an original chicken sandwich and was told that they weren't cooking chicken. So I asked if this was something that only this location is doing. The girl got upset and told me to just order my sandwich.
Every time I come here, I'm told to back up once I reach the window and then pull back forward. I'm not quite sure why this happens every time, but it is pretty annoying.
For this to be a fast food restaurant, there's nothing fast about it. I've been late to work before dealing with these ppl. I ordered a combo that took 27 minutes to come out. This is completely unacceptable, as there was no explanation for the delay. I literally could've gone and sat down and ordered my food at a restaurant and received it in similar or less time.
I think im just going to have to stop visiting this location, because there's never a good experience.
Atmosphere: 1
Food: 2
Service: 1
Very bad experience, we ordered the classic sandwich and expected something similar to the advertising. They gave us this tasteless sandwich. Service leaves a lot to be desired. Very bad
Manager this morning gave EXCEPTIONAL customer service!! Thank you for being so kind and dedicated.... Great start to my day!
Service: 5
Fast, very friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Horrible service
Atmosphere: 2
Food: 2
Service: 1
Pure lazy staff. Gives old food and doesn't know how to ring up coupons.
I walked into the dining room at 914 pm to place an order and I was met with a disgruntled employee with her personal belongings in her hand telling me that even though the door said open until 10 o’clock, the dining room was closed at 9:14 because they shorthanded and you got to go to the drive-through! If I could give zero stars, that is exactly what I would do!
Atmosphere: 1
Service: 1
When I ordered my food I pulled up the girl was hanging out of the windows waving me to stop , so I waited the she waved me the ok to pull up , so I asked why you did that , with a nasty attitude she said if you want your French toast cooked then you have to wait , so she the slammed the windows and called me white trash , so then I received my food and she told me never to go back , burger King yall could do better , I asked for my receipt also so I could get a name and shrimp said her printer was broken , I so rather go to McDonald's they accept white people....burger King will not be getting my money ever......NO STARS
Recommended dishes: Fully Loaded Biscuit
The food was hot and fresh, back then! It really went down since! I haven't been back in a long time!
Atmosphere: 1
Food: 1
Service: 1
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