I am a fan of Burger King’s food. I have always found their burgers to be superior to the place with the arches. But this particular franchise is just terrible. I am not speaking of one visit, I am speaking of the last four or five trips. The food has been wrong or cooked improperly, which is unforgivable. Then there is this new trend of the person at the window making me back up and wait, one time almost 10 minutes, just to pull back up to the window to get my order which was wrong. Last night, I wasn’t paying attention and the person tried to wave out the window for me not to pull forward when the car in front of me pulled off, when I did, I was met with a very unhappy attendant and was forced to put my truck in reverse and the vehicle behind me also had to back up. This will eventually cause an accident, and I do not understand the purpose of these shenanigans. Then to top it all of the smell of body Oder from the large man who ended up handing us our food was so strong, we decided not to eat once we got it home.
Atmosphere: 1
Food: 3
Service: 1
Robert Smith
Def one of the best Burger Kings I've been to.
Atmosphere: 5
Food: 5
Service: 5
Tatiana Castillo
The staff from this location is horrible!!! They are all so RACIST!!! How can you yell to a customer when driving away to go back to Mexico?? I am a US Citizen?? Why should I go back to Mexico? This is unacceptable never am I am coming to this location again they are racial profiling people and I am scared if they tampered my food!! It’s horrible seeing grown adults being so racist towards the customers
Atmosphere: 1
Food: 1
Service: 1
Lacy Landry
Food was ok but thats the norm. they always look closed. It's always hit or miss here but usually it's a miss. We only eat here as a last resort as if nothing else is open.
Desha Burns
The restaurant maintained a high standard of cleanliness, and the staff exhibited professionalism and courtesy. I was truly impressed!
Louisiana Savage
Sorry ass lady at the window had me repeat my order several times then asked my if I needed to order after I told her what I wanted several times completely ignored me and it wasn’t even busy service it trash then had the audacity to ask me to back up until my food was ready
Tabitha Maultsby
My fries and onion rings were undercooked. Still taste frozen pieces. My whopper Jr was scorching hot like it was heated in the microwave. Had to back up in drive thru because the worker wanted to reset drive thru time. I would encourage no one to eat here. This business needs to be shut down immediately
conny rangel
I got the spicy chicken sandwich and thankfully noticed it was raw in the middle before eating the whole thing. Just check your chicken before eating. The manager was nice and refunded it. but now i have food poisoning :/
Angelo Sylve 111
BURGER KING in Carencro, The BK BIG FISH delicious, the fries were fresh. The staff was friendly, the service was good.
Absolutely ridiculous that it been 40 minutes since I’ve ordered my food. I waited in line and then they told me that their machine does not work. The lady at the counter is filling up napkins instead of putting my food inside of a bag and handing it to me. Don’t come here if you want warm food. Instead someone helping out they are playing on their phone right in front of me.
Kathleen Maisonneuve
I waited 20 minutes for my food. Paid $13 and change for #2. Got to work late open the bag she gave 1 burger, small 2 fries and 2 chicken nuggets. I called she put the phone down, and I can hear for 10 minutes is her telling customers they are closed. WTH! I WANT MY MONEY
Atmosphere: 1
Food: 1
Service: 1
Christine Skarina
My chicken sandwich was awful. Two quarter size pieces of lettuce. One smudge of mayonnaise. The bread was hard and stale. My large order of onion rings was cold and stale. I spent $18 there and couldn’t eat the food. This is so sad and disgusting because until yesterday Burger King was my favorite place to eat fast food.
Atmosphere: 4
Food: 1
Service: 4
Bradley Lynch
Why oh why do "Fast Food" restaurants make you pull to a spot and wait
Service: 2
Annette Dalfrey
This place is crap and I wish there was a manager that can do her job right. My order is always wrong and when I bring it to their attention all she can say is “I don’t know”. On top of that I didn’t even receive an apology. What is wrong with these people? And if I want to file a complaint guess what? The manager is the one who takes the complaint even if it’s on her.
Note: why do they always ask us to back up when we get to the window. Faking I guess on how fast the service is. It’s a joke and my kid loves the food. Why isn’t the manager being taught how to do her job?
I am a fan of Burger King’s food. I have always found their burgers to be superior to the place with the arches. But this particular franchise is just terrible. I am not speaking of one visit, I am speaking of the last four or five trips. The food has been wrong or cooked improperly, which is unforgivable. Then there is this new trend of the person at the window making me back up and wait, one time almost 10 minutes, just to pull back up to the window to get my order which was wrong.
Last night, I wasn’t paying attention and the person tried to wave out the window for me not to pull forward when the car in front of me pulled off, when I did, I was met with a very unhappy attendant and was forced to put my truck in reverse and the vehicle behind me also had to back up. This will eventually cause an accident, and I do not understand the purpose of these shenanigans.
Then to top it all of the smell of body Oder from the large man who ended up handing us our food was so strong, we decided not to eat once we got it home.
Atmosphere: 1
Food: 3
Service: 1
Def one of the best Burger Kings I've been to.
Atmosphere: 5
Food: 5
Service: 5
The staff from this location is horrible!!! They are all so RACIST!!! How can you yell to a customer when driving away to go back to Mexico?? I am a US Citizen?? Why should I go back to Mexico? This is unacceptable never am I am coming to this location again they are racial profiling people and I am scared if they tampered my food!! It’s horrible seeing grown adults being so racist towards the customers
Atmosphere: 1
Food: 1
Service: 1
Food was ok but thats the norm. they always look closed. It's always hit or miss here but usually it's a miss. We only eat here as a last resort as if nothing else is open.
The restaurant maintained a high standard of cleanliness, and the staff exhibited professionalism and courtesy. I was truly impressed!
Sorry ass lady at the window had me repeat my order several times then asked my if I needed to order after I told her what I wanted several times completely ignored me and it wasn’t even busy service it trash then had the audacity to ask me to back up until my food was ready
My fries and onion rings were undercooked. Still taste frozen pieces. My whopper Jr was scorching hot like it was heated in the microwave. Had to back up in drive thru because the worker wanted to reset drive thru time. I would encourage no one to eat here. This business needs to be shut down immediately
I got the spicy chicken sandwich and thankfully noticed it was raw in the middle before eating the whole thing. Just check your chicken before eating. The manager was nice and refunded it. but now i have food poisoning :/
BURGER KING in Carencro, The BK BIG FISH delicious, the fries were fresh. The staff was friendly, the service was good.
The best one around by far.
Restaurantji Recommends
Absolutely ridiculous that it been 40 minutes since I’ve ordered my food. I waited in line and then they told me that their machine does not work. The lady at the counter is filling up napkins instead of putting my food inside of a bag and handing it to me. Don’t come here if you want warm food. Instead someone helping out they are playing on their phone right in front of me.
I waited 20 minutes for my food. Paid $13 and change for #2. Got to work late open the bag she gave 1 burger, small 2 fries and 2 chicken nuggets. I called she put the phone down, and I can hear for 10 minutes is her telling customers they are closed. WTH! I WANT MY MONEY
Atmosphere: 1
Food: 1
Service: 1
My chicken sandwich was awful. Two quarter size pieces of lettuce. One smudge of mayonnaise. The bread was hard and stale. My large order of onion rings was cold and stale. I spent $18 there and couldn’t eat the food. This is so sad and disgusting because until yesterday Burger King was my favorite place to eat fast food.
Atmosphere: 4
Food: 1
Service: 4
Why oh why do "Fast Food" restaurants make you pull to a spot and wait
Service: 2
This place is crap and I wish there was a manager that can do her job right. My order is always wrong and when I bring it to their attention all she can say is “I don’t know”. On top of that I didn’t even receive an apology. What is wrong with these people? And if I want to file a complaint guess what? The manager is the one who takes the complaint even if it’s on her.
Note: why do they always ask us to back up when we get to the window. Faking I guess on how fast the service is. It’s a joke and my kid loves the food. Why isn’t the manager being taught how to do her job?
Atmosphere: 1
Food: 4
Service: 1
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