Burger King

5 Stars because the gentleman at the counter is literally the best employee Burger King has on payroll! I can tell he loves his job, has an amazing attitude and I am pleased to be here.

Atmosphere: 5

Food: 5

Service: 5

The workers for most part lack customer service

I want to point out that I ordered this via doordash. I order a bacon Double Cheeseburger with mayo and bbq sauce guess what didnt come on my burger. I give you a hint it was the bacon, mayo , and the bbq sauce. Not to mention i order no pickles or mustard but that was somehow on my burger. So I ordered a bacon Double Cheeseburger with special instructions only to get a regular double Cheeseburger. I also didnt get the fries that I ordered with it. Neither the cookies. The only thing that wasnt messed was the shake.
The shake was actually pretty good so maybe yall aren't completely useless. But what makes matters worse is that I had to wait over an hour for it. They had three different dashers sent to get my order but I guess they had to wait too long. Over an hour for a portion of my food to be missing and the other half made incorrectly. Do better.

Food: 1

Saldia, the “manager” needs to exit any type of customer service or leadership position. She’s gross and unprofessional. Ever since she’s been around my orders have been messed up or not received. She encourages her employees working the window to CLOSE THE WINDOW on customers in the middle of them speaking. This store needs to get it together. I used to come here because it was quick and the service was amazing. Gone downhill quick. Hope Saldia gets some therapy or something because she’s got an awful energy. And then after I put in a complaint online they only offer me $5 back for over $6 order…what the actual heck is that? Give me my entire payment BACK. I’ll never be back after this.

Atmosphere: 1

Food: 1

Service: 1

0/5
Visited 10/11//2025
The inside was closed .
The young lady must have been new, I needed a 2/5 H/C croissant. She said they can't remove the cheese ,she would have to charge me individual for them. No thank you

Atmosphere: 1

Food: 1

Service: 1

This is going to be long. And I don't know if corporate will see this or not. I’m having trouble getting any information to speak with someone who can deal with the issue. On October 1, 2025 I stopped to get breakfast. (the location is 14280 Greenwell Springs Rd. Central LA, 70739. The time was around 7:30-8:00 am) Two double sausage egg and cheese croissants. Something Simple. Because of my work hours at the hospital it may be the only chance I get to stop and get something to eat. Going to work or on the way home from work. Both the sandwiches were burnt so badly. They couldn't be eaten. I called to speak with a manager. When I told her I couldn't return because I was at work that's when she got out of pocket. Very disrespectful. And she hung up on me. I called back this morning (October 2, 2025 ) because I was told the general manager would be there. He also became disrespectful on the phone. He’s cursing she in the background screaming also cursing. At this point I'm trying to get with corporate because neither one of them needs to be working there if they are handing out food that can't be eaten. Then disrespectful to the customer when they try to speak to them about it. So I'm posting this review to warn customers to just not stop there. With the stress of working long hours and the cost of things going up. To have people disrespect you in such a way. You may get triggered and the cops end up getting involved. That's how bad they both spoke to me on the phone.

Food: 1

Service: 1

Don't bother going they never unlock there doors they only do drive thru and the line is redoculaus long not worth it go to denham

Atmosphere: 1

Service: 1

Just sat in the drive-through for five minutes waiting on someone to come on the speaker and speak to me. The car in front of me left so did I so I came to sonic to get something to eat since Burger King did not want my business.

Service: 1

Bad service. Rude employees.

My favorite burger king to go to. The GM Mr. Terrance always keeps the restaurant running like it should be food always hot and fresh great job

Atmosphere: 3

Food: 5

Service: 5

I’ve gone here a few times and the service is usually good but slow. Today I went and the doors were all locked. Went to the drive thru to ask why and they were very rude about telling me it’s because they’re understaffed.

Worst fast food place ever dont go here

Came at 10 pm they claim they’re freezer was broke didn’t have no burgers or fries

Atmosphere: 1

Food: 1

Service: 1

The customer service employee treated me badly tonight in the Central branch, although I am a regular customer

Service: 1

Attitudes bad customer service skills suck either the broiler break or they computer not accepting coupons and prices are different from drive through prices that’s prompted

Atmosphere: 1

Food: 1

Service: 1