We tried to order from here online. Recieved a call from someone 5 min later saying they were closed and had to cancel my order because they wouldn't be open for another hour - past the time they are supposed to open. This isn't the first time this has happened either. They are consistant with two things, not being open and not opening on time.
Isis Escobar
I had to wait for 3 hours for them to finally say that it was cancelled and my children were waiting all this time for them to finally just cancel the order.
THE LIFE OF C
The foods good I typically love the cinnamon sticks tho
Parking: The party is great and it’s a lot of space
Wheelchair accessibility: Yes it is wheelchair accessible and you can also do curbside pick up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breadsticks
Ramon Babers
Do they not deliver to the Reserve at Shoe Creek?
Atmosphere: 1
Food: 1
Service: 1
John Sanchez
Check your pizza order BEFORE you leave. The store did not answer their phones so you'd have to drive back and wait for them to fix it.
Atmosphere: 1
Food: 2
Service: 1
Cindy Gautreaux
The pizza wasn’t good as it usually is. I ordered it over the phone but have most of it left. Pizza Hut was always my favorite but I am afraid to buy it again. Very disappointed.
Atmosphere: 5
Food: 2
Service: 5
Ladyspann
This is the best Pizza Hut in town. I bypass 2 closer ones to come to the one on Sullivan. They never let me down! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Stacey Johnston
One pizza half cooked. Other pizza wrong crust.
Food: 1
Service: 1
Aysja Alexander
Gave me a 20$ off my next order for forgetting half my order then when I finally received it , it was burnt and inedible .. took forever to reach the store offered 20$ off and now won’t acknowledge my coupon or give me my money back .
Atmosphere: 1
Food: 1
Service: 1
Julie Davis
Professional delivery service and preparation of meal planning was excellent. #Salute
Consistently gets order wrong even though it is correct online.
Demi Butler
My order is always fresh and hot, great customer service.
Tiffany Deaver
I love pizza hut but this location is absolutely horrible. Every time we order there’s an issue. Tonight we ordered and doordash went to pick up the order and the doors are locked. Of course we can’t get ahold of anyone with pizza hut customer service to cancel the order. Absolutely will not order from this place again.
Atmosphere: 1
Food: 1
Service: 1
Kim Albert
I placed my order at 3:30 pm only for the door dish driver to tell me he went to pick my order up and the doors were locked and he even called and no one answered..I then called at 530pm no one answered but they took the charges off my card and I still have no pizza.
We tried to order from here online. Recieved a call from someone 5 min later saying they were closed and had to cancel my order because they wouldn't be open for another hour - past the time they are supposed to open. This isn't the first time this has happened either. They are consistant with two things, not being open and not opening on time.
I had to wait for 3 hours for them to finally say that it was cancelled and my children were waiting all this time for them to finally just cancel the order.
The foods good I typically love the cinnamon sticks tho
Parking: The party is great and it’s a lot of space
Wheelchair accessibility: Yes it is wheelchair accessible and you can also do curbside pick up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breadsticks
Do they not deliver to the Reserve at Shoe Creek?
Atmosphere: 1
Food: 1
Service: 1
Check your pizza order BEFORE you leave. The store did not answer their phones so you'd have to drive back and wait for them to fix it.
Atmosphere: 1
Food: 2
Service: 1
The pizza wasn’t good as it usually is. I ordered it over the phone but have most of it left. Pizza Hut was always my favorite but I am afraid to buy it again. Very disappointed.
Atmosphere: 5
Food: 2
Service: 5
This is the best Pizza Hut in town. I bypass 2 closer ones to come to the one on Sullivan. They never let me down! Thanks!
Atmosphere: 5
Food: 5
Service: 5
One pizza half cooked. Other pizza wrong crust.
Food: 1
Service: 1
Gave me a 20$ off my next order for forgetting half my order then when I finally received it , it was burnt and inedible .. took forever to reach the store offered 20$ off and now won’t acknowledge my coupon or give me my money back .
Atmosphere: 1
Food: 1
Service: 1
Professional delivery service and preparation of meal planning was excellent. #Salute
Kid-friendliness: Grandkids enjoy their visits
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Restaurantji Recommends
love deep crust and love my banana
Atmosphere: 5
Food: 5
Service: 5
Consistently gets order wrong even though it is correct online.
My order is always fresh and hot, great customer service.
I love pizza hut but this location is absolutely horrible. Every time we order there’s an issue. Tonight we ordered and doordash went to pick up the order and the doors are locked. Of course we can’t get ahold of anyone with pizza hut customer service to cancel the order. Absolutely will not order from this place again.
Atmosphere: 1
Food: 1
Service: 1
I placed my order at 3:30 pm only for the door dish driver to tell me he went to pick my order up and the doors were locked and he even called and no one answered..I then called at 530pm no one answered but they took the charges off my card and I still have no pizza.
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