When you can't get lettuce on your sandwich because it is too old and you don't have anymore to offer you should let customers know before they order. Poor customer service.
Atmosphere: 1
Food: 1
Service: 1
alexis street
Great staff. Delicious food. Even serves breakfast and delivers. Be sure to stop
Atmosphere: 5
Food: 5
Service: 5
Arley Wheeler
Tried to order the same sandwich I get at every subway double meat. Apparently tly every other subway is doing it wrong these people told me it was a 1.50 extra per meat for the double meat on the sandwich. Nope sorry that ain't how it's worked at every other subway I've been to. Had to cancel my order.
Atmosphere: 3
Food: 3
Service: 1
Andrea Miles
I am extremely disappointed with the treatment my daughter, a former employee of this Subway location, received. Recently, she picked up her paycheck only to find that it was significantly short. When she and my mother, Helen Jordan, visited the store to address the issue, the owner accused my daughter of stealing food and deducted money from her pay without any prior notice or evidence.
My mother requested to see the video evidence supporting this serious accusation, but the owner refused and stated that he did not have to show anything. The way he spoke to my mother was disrespectful and dismissive, showing a complete lack of professionalism and courtesy.
This lack of transparency, fairness, and respect is unacceptable. Employees deserve to be treated with respect and provided with clear evidence if accused of any wrongdoing. Additionally, customers and their families should be spoken to politely and professionally, regardless of the situation.
The unjust pay deduction and the owner's rude behavior have caused significant distress to my daughter and our family. This experience has shown a complete disregard for ethical and fair treatment of employees and customers.
I urge the owner to reconsider his approach and ensure that such situations are handled with the transparency, fairness, and respect that every employee and customer deserves.
Jennifer Sisson
I got some pizza from this place and there was so much sauce we couldn't even eat it and I couldn't get a refund because we left town and I would waste more money driving back
Atmosphere: 1
Food: 1
Service: 1
Sarah Antley
I picked up an order 2/18/24 around 3:25 pm in Columbia and it was the best I’ve ever gotten from there!I don’t know who was working but you can tell they care and take pride in their work!Thanks for that!!!
Atmosphere: 5
Food: 5
Service: 5
stacy menard
Food was good but ordering online tends to be untruthful. It may say your order is ready but when you go in to get it you see that it is not and you wait for 10 more
Atmosphere: 3
Food: 4
Service: 3
Christopher Howie
I recently had a delicious experience at Subway in West Monroe. The fresh ingredients and friendly staff made my visit enjoyable. The customizable options allow for a tasty and personalized meal. I'll definitely be back for more flavorful sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
Josh Young
I arrived one hour before closing...The front door was locked, inside lights were on and no signs of life...yet...I called the store, left a voicemail and stated that I was right outside...I then called my friend and was making a change of plans, when I saw a female employee walk up to the front door and turned most of the inside lights off...The Business Hours for Friday was 7AM to 8PM...It was 7:05PM when I reached the door...According to the bells from the church across the street, it was 7PM...They must have known that I was coming...If it was somebody else, this type of review would not have been posted...
Ordered online, my daughter got to the store to pick it up about 25 minutes after I ordered, they hadn’t even started making it. When she got it home, there wasn’t even half of what was supposed to be on it. Also, the sandwiches were toasted when I selected not toasted. Obviously the workers don’t pay attention to what the customer actually select to put on their sandwiches. Extremely disappointed!
Food: 1
Service: 1
Chelsea Starr
Cant leave less than a star but just got 2 sandwhiches and the bread is raw! Cant even eat it. Bacon was under cooked. Just plan
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki
Rev. Brian Elmore
Good job to the crew!
Atmosphere: 5
Food: 5
Service: 5
1845 man
Good place to go in Columbia.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Kelly
Second time to stop here. Always feels a little surreal....no one in front and when door closes the LOUDEST cowbell on door rings. Then people quickly appear. Food is good. Place is clean. People are friendly. My sandwich was good and cashier was patient when I needed to take a call while checking out. Luckily there was no other customer I was holding up. I do wish they carried Coke Zero though! I will stop again and try to avoid the crazy cowbell!
When you can't get lettuce on your sandwich because it is too old and you don't have anymore to offer you should let customers know before they order. Poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Great staff. Delicious food. Even serves breakfast and delivers. Be sure to stop
Atmosphere: 5
Food: 5
Service: 5
Tried to order the same sandwich I get at every subway double meat. Apparently tly every other subway is doing it wrong these people told me it was a 1.50 extra per meat for the double meat on the sandwich. Nope sorry that ain't how it's worked at every other subway I've been to. Had to cancel my order.
Atmosphere: 3
Food: 3
Service: 1
I am extremely disappointed with the treatment my daughter, a former employee of this Subway location, received. Recently, she picked up her paycheck only to find that it was significantly short. When she and my mother, Helen Jordan, visited the store to address the issue, the owner accused my daughter of stealing food and deducted money from her pay without any prior notice or evidence.
My mother requested to see the video evidence supporting this serious accusation, but the owner refused and stated that he did not have to show anything. The way he spoke to my mother was disrespectful and dismissive, showing a complete lack of professionalism and courtesy.
This lack of transparency, fairness, and respect is unacceptable. Employees deserve to be treated with respect and provided with clear evidence if accused of any wrongdoing. Additionally, customers and their families should be spoken to politely and professionally, regardless of the situation.
The unjust pay deduction and the owner's rude behavior have caused significant distress to my daughter and our family. This experience has shown a complete disregard for ethical and fair treatment of employees and customers.
I urge the owner to reconsider his approach and ensure that such situations are handled with the transparency, fairness, and respect that every employee and customer deserves.
I got some pizza from this place and there was so much sauce we couldn't even eat it and I couldn't get a refund because we left town and I would waste more money driving back
Atmosphere: 1
Food: 1
Service: 1
I picked up an order 2/18/24 around 3:25 pm in Columbia and it was the best I’ve ever gotten from there!I don’t know who was working but you can tell they care and take pride in their work!Thanks for that!!!
Atmosphere: 5
Food: 5
Service: 5
Food was good but ordering online tends to be untruthful. It may say your order is ready but when you go in to get it you see that it is not and you wait for 10 more
Atmosphere: 3
Food: 4
Service: 3
I recently had a delicious experience at Subway in West Monroe. The fresh ingredients and friendly staff made my visit enjoyable. The customizable options allow for a tasty and personalized meal. I'll definitely be back for more flavorful sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
I arrived one hour before closing...The front door was locked, inside lights were on and no signs of life...yet...I called the store, left a voicemail and stated that I was right outside...I then called my friend and was making a change of plans, when I saw a female employee walk up to the front door and turned most of the inside lights off...The Business Hours for Friday was 7AM to 8PM...It was 7:05PM when I reached the door...According to the bells from the church across the street, it was 7PM...They must have known that I was coming...If it was somebody else, this type of review would not have been posted...
Atmosphere: 1
Food: 1
Service: 1
Raspberry cookies are delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered online, my daughter got to the store to pick it up about 25 minutes after I ordered, they hadn’t even started making it. When she got it home, there wasn’t even half of what was supposed to be on it. Also, the sandwiches were toasted when I selected not toasted. Obviously the workers don’t pay attention to what the customer actually select to put on their sandwiches. Extremely disappointed!
Food: 1
Service: 1
Cant leave less than a star but just got 2 sandwhiches and the bread is raw! Cant even eat it. Bacon was under cooked. Just plan
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki
Good job to the crew!
Atmosphere: 5
Food: 5
Service: 5
Good place to go in Columbia.
Atmosphere: 5
Food: 5
Service: 5
Second time to stop here. Always feels a little surreal....no one in front and when door closes the LOUDEST cowbell on door rings. Then people quickly appear. Food is good. Place is clean. People are friendly. My sandwich was good and cashier was patient when I needed to take a call while checking out. Luckily there was no other customer I was holding up. I do wish they carried Coke Zero though! I will stop again and try to avoid the crazy cowbell!
Atmosphere: 5
Food: 5
Service: 5
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