Purchased a sub at this location today. I’ve eaten at this place in the past and the food has always been great, until today. I made my order online using the Subway app. I ordered a Subway Club sub on toasted wheat bread, with added mustard and provolone cheese. I also asked in the special instructions to cut in half and individually wrap each half. I also ordered a cookie.
When I picked up my order, the special instructions were not followed, so I had to wait while she wrapped each half. The cookie was not included so I had to bring it to her attention. I wanted a chocolate chip cookie but none was on display, but she said there was some in the back and she brought one out.
When I left and got down the road, I started to eat one of the halves only to discover that there was no added provolone or mustard, and the bread had been toasted to the point of being crumbly and falling apart. When I finally got to the cookie, it was cold. Not just cold as in not warm, it was literally cold, like it had just been removed from a refrigerator.
I really should have checked my order more carefully but this was the first time I’ve ordered on the Subway app and ordering in person was never an issue. I’ve had great sandwiches from Subway before and I’ve had “okay” ones, but never one that was actually bad. If I use this location in the future, I’ll make my order in person so I can watch my order being prepared.
Atmosphere: 2
Food: 1
Service: 1
Daniel Rabalais
Slow like My molasses
Atmosphere: 1
Food: 5
Service: 2
Sarah McGinnis
Closes at 8:30 but when we pulled up at 8:15 said they were already closed!! Why post that you are open till 8:30?? 🙄
Jordan Mullin
The two girls had bad attitude for no reason. Acted like I was inconveniencing them to do their job. We came an hour before close.
Alexa Lima
There’s a white girl with highlights and a white sweater and a tattoo on her right arm who was a complete mean girl to us right now as soon as we walked in she made faces at us and when I proceeded to order she kept making faces at me and my fiance and while she was putting the toppings on our sandwiches she would throw the stuff and proceeded to answer us rudely and genesis was another person working with her but she was a sweetheart compared to her rude coworker what a nasty behavior of the other girl never again will tolerate that
Atmosphere: 1
Food: 5
Service: 1
Thomas Seeger
Was ignored was there plenty of time before closing employees looked at me like I was dumb all lights on. I really hope the owner gets a hold of their employees and fixes this problem as I see I’m not the only one this has happened to…
Atmosphere: 1
Food: 1
Service: 1
Antonia Divinity
I placed an online order with a scheduled pickup time, but when I arrived, the order was not ready as promised. I was ignored upon entering the store, and only after waiting was I informed that they’ve been out of olives for two months—which was communicated on the ordering website, I just found it to be annoying. I had to stand and watch as our sandwiches were made from scratch, defeating the purpose of ordering ahead. This level of service is disappointing and not what customers should expect. I truly hope management takes the necessary steps to improve operations at this location.
Atmosphere: 1
Food: 1
Service: 1
Joss Grieb
Anyone know who owns this franchise? I have a bone to pick with them
Jason
Top of the line, per Subway. Try it to find out. It's a good choice if you can't seem to cook dinner at home.
Purchased a sub at this location today. I’ve eaten at this place in the past and the food has always been great, until today. I made my order online using the Subway app. I ordered a Subway Club sub on toasted wheat bread, with added mustard and provolone cheese. I also asked in the special instructions to cut in half and individually wrap each half. I also ordered a cookie.
When I picked up my order, the special instructions were not followed, so I had to wait while she wrapped each half. The cookie was not included so I had to bring it to her attention. I wanted a chocolate chip cookie but none was on display, but she said there was some in the back and she brought one out.
When I left and got down the road, I started to eat one of the halves only to discover that there was no added provolone or mustard, and the bread had been toasted to the point of being crumbly and falling apart. When I finally got to the cookie, it was cold. Not just cold as in not warm, it was literally cold, like it had just been removed from a refrigerator.
I really should have checked my order more carefully but this was the first time I’ve ordered on the Subway app and ordering in person was never an issue. I’ve had great sandwiches from Subway before and I’ve had “okay” ones, but never one that was actually bad. If I use this location in the future, I’ll make my order in person so I can watch my order being prepared.
Atmosphere: 2
Food: 1
Service: 1
Slow like My molasses
Atmosphere: 1
Food: 5
Service: 2
Closes at 8:30 but when we pulled up at 8:15 said they were already closed!! Why post that you are open till 8:30?? 🙄
The two girls had bad attitude for no reason. Acted like I was inconveniencing them to do their job. We came an hour before close.
There’s a white girl with highlights and a white sweater and a tattoo on her right arm who was a complete mean girl to us right now as soon as we walked in she made faces at us and when I proceeded to order she kept making faces at me and my fiance and while she was putting the toppings on our sandwiches she would throw the stuff and proceeded to answer us rudely and genesis was another person working with her but she was a sweetheart compared to her rude coworker what a nasty behavior of the other girl never again will tolerate that
Atmosphere: 1
Food: 5
Service: 1
Was ignored was there plenty of time before closing employees looked at me like I was dumb all lights on. I really hope the owner gets a hold of their employees and fixes this problem as I see I’m not the only one this has happened to…
Atmosphere: 1
Food: 1
Service: 1
I placed an online order with a scheduled pickup time, but when I arrived, the order was not ready as promised. I was ignored upon entering the store, and only after waiting was I informed that they’ve been out of olives for two months—which was communicated on the ordering website, I just found it to be annoying. I had to stand and watch as our sandwiches were made from scratch, defeating the purpose of ordering ahead. This level of service is disappointing and not what customers should expect. I truly hope management takes the necessary steps to improve operations at this location.
Atmosphere: 1
Food: 1
Service: 1
Anyone know who owns this franchise? I have a bone to pick with them
Top of the line, per Subway. Try it to find out. It's a good choice if you can't seem to cook dinner at home.
Wheelchair accessibility: Wheelchair accessible, verified.
Atmosphere: 5
Food: 5
Service: 5
It was very clean friendly staff and food was good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Only had a few min to eat but other than that everything was
Atmosphere: 4
Food: 4
Service: 3
Lunch was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich, Steak & Cheese
Ordered in app. got 2 orders wrong...
Atmosphere: 4
Food: 5
Service: 4
Ordered in app. got 2 orders wrong...
Atmosphere: 4
Food: 5
Service: 4
Good sandwich!
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