The staff was busy and greeted me. My husband enjoyed the thin supreme and I had the bone in wings worth the priceš
Atmosphere: 5
Food: 5
Service: 5
Ebby W.
I wish I wouldāve checked the reviews before I placed my order. Used the app to order a couple medium pizzas and breadsticks. Order confirmed at 8:23pm. Kept checking on the progress of my order where it never made it past the āpreparingā icon. After an hour and half, I began calling the restaurant. It took 5 calls before someone finally answered. The young lady then tells me my order has been ready but their delivery driver got off right before I placed my order. My order had been given to a third party delivery service and was awaiting pickup for an hour! I asked to just carry out instead. When I arrived at the store, I notice my name is the only name on the order board. When I asked why I wasnāt contacted, the worker proceeds to tell me theyāve been so busy that no one had a chance to call me and tell me about my order being handed off. Hard to believe when Iām the only person in the deserted restaurant and no other names on the board. Not to mention, the worker who had to come out the back to help me, came out smacking her lips with crumbs on her mouth. But they were so busy?! Never had problems with this Pizza Hut in the past but you can guarantee Iāll never order from there again.
Service: 1
Christopher Burris
We order from this location. They definitely will get your order on or donāt have it at all. I got a delivery and nobody deliver it. Nobody answers the phone and when I got to the location, they were just standing around and itās very unhygienic the manager is unprofessional, and I recommend no one to go there.
Atmosphere: 1
Food: 1
Service: 1
Billy Dillon
Every time I've got something from there it was good.
Atmosphere: 4
Food: 5
Service: 5
Christian Plockelman
Ordered online waz told it'd be ready by 6:50pm arrived on time and it still wasn't ready will not reorder at this location again
Heather Tolbert
Ordered at 6:42 two hours later it still hasn't arrived but when I called the store I was told it been ready and they're waiting on doordash. I ordered through the pizza hut app where it said delivery in 25 minutes not through door dash. My order should NOT be dependent on doordash since that's not what the order was placed through. When I asked if they would take something off for the inconvenience and lack of communication on their part they hung up on me. Two hours later I'm still waiting on a order that they sure as hell took my money for. And contacting customer service is the same horrible service. Never ordering from this place again.
Christian Michelle
If I had the option to give zero stars I wouldā¦ I am absolutely disappointed in the service. I ordered 3 medium 1 topping pizzas and when I got into the store to pick them up they just gave me cheese pizza and the staff that I talked to about a mistake on their part talked down to me like I was a child. Safe to say Iām never ordering back from this location.
Joe Ballon
Not happy with my order from Pizza Hut two days ago could not get the order to go through with the app so I called and ordered the two pizzas up to 10 items each for $14 each was told the bill was $30 after I got home the 10 items but only putting less than 10 items on the pizza was so scarce not enough red sauce and very bland tasting check my credit card today they charge me 3695 for these two pitiful pizzas I will not be returning I would rather eat a frozen pizza
Atmosphere: 4
Food: 1
Service: 4
Jeff Bourgeois
One of the best pizza huts I've been to. Not skimping on the toppings and always good quality.
Atmosphere: 4
Food: 5
Service: 5
Donald duck
The service was bottom class.tge amount of dressings was so small that it was nearly only cheese and dough. 5 pizzas was 70 something $...couldn't tell if I was in a pizza place or a hip hop concert ... Absolutely will never be back to this place. This is a small town, and I believe someone with good food and service should occupy that building. leave town pizza hut,no place here for you corporate bending overs
Food was actually a lot better than I expected. I'd even say it was good. I usually get their wings but apparently they started using chicken made of gold since last time I ordered because the wing prices are ridiculous so I had pizza, which was much better than I thought it would be, cheesy bacon bread sticks which were good also if not quite as good as they sounded, one of their new melts which really makes their value menu stand out and a really good deal and then instead of real wings I got the nuggets they call boneless wings which are much more affordable than their wings are but it's also where I had the only issue with my order which was they gave me the wrong flavor and the young man was boxing the bread sticks when I got there so we didn't open the boxes like usual and I didn't realize it until I got home and then they must have problems with their phone because I keep getting hung up on when I call before I get to speak with anyone so I guess I'm stuck with the wrong item. Besides that It was a pretty good experience
Atmosphere: 4
Food: 4
Service: 3
bigbambam325 bricen Baham
If there was an option for 0 stars thatās what I wouldāve done, sadly thereās not.Just yesterday evening I decided I wanted to get some pizza for my family. I was driving home from work so my wife ordered it online and I went to pick it up. I had read some of the reviews before coming to the Pizza Hut in Franklinton la but decided to try it out for myself regardless the harsh reviews they had. The reviews proved to be right, I ordered a one large pizza a large three topping pizza and some cheese sticks with a 2 liter. When I went to pick it up I could tell something was off because of how odd the staff acted she said would you like to see your pizzas and I said yes so she showed me the cheese pizza and it looked right but couldnāt get the three topping pizza box open so I said itās fine. They were hot and looked good so I decided to give a tip of 5 dollars to counter the 33 I spent on the meal online. Not only did I come to find out that my three topping pizza was just a pepperoni pizza but they also charged my card a full 38 dollars instead of 5 more dollars that I tipped on the ticket. My wife called I called neither one of us was fortunate enough to get an answer.If you donāt want to read this review then please understand that the reviews in here are true and these people could care less. Donāt waste your money, go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Nicki Magee
Found roach leg in food.
Atmosphere: 1
Food: 1
Service: 1
Cindy V Camardelle
Pizza was good! When I arrived, 2 employees were behind the cash registers having a full on conversation and totally ignored me. After about 5 min, they said, "Can I help you..."
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cheese Pizza
Debi Yount
Ordered pizza from Franklinton, LA and it was the best pizza ever! My 5 and 6 year old grands even said the best ever!!
The staff was busy and greeted me. My husband enjoyed the thin supreme and I had the bone in wings worth the priceš
Atmosphere: 5
Food: 5
Service: 5
I wish I wouldāve checked the reviews before I placed my order. Used the app to order a couple medium pizzas and breadsticks. Order confirmed at 8:23pm. Kept checking on the progress of my order where it never made it past the āpreparingā icon. After an hour and half, I began calling the restaurant. It took 5 calls before someone finally answered. The young lady then tells me my order has been ready but their delivery driver got off right before I placed my order. My order had been given to a third party delivery service and was awaiting pickup for an hour! I asked to just carry out instead. When I arrived at the store, I notice my name is the only name on the order board. When I asked why I wasnāt contacted, the worker proceeds to tell me theyāve been so busy that no one had a chance to call me and tell me about my order being handed off. Hard to believe when Iām the only person in the deserted restaurant and no other names on the board. Not to mention, the worker who had to come out the back to help me, came out smacking her lips with crumbs on her mouth. But they were so busy?! Never had problems with this Pizza Hut in the past but you can guarantee Iāll never order from there again.
Service: 1
We order from this location. They definitely will get your order on or donāt have it at all. I got a delivery and nobody deliver it. Nobody answers the phone and when I got to the location, they were just standing around and itās very unhygienic the manager is unprofessional, and I recommend no one to go there.
Atmosphere: 1
Food: 1
Service: 1
Every time I've got something from there it was good.
Atmosphere: 4
Food: 5
Service: 5
Ordered online waz told it'd be ready by 6:50pm arrived on time and it still wasn't ready will not reorder at this location again
Ordered at 6:42 two hours later it still hasn't arrived but when I called the store I was told it been ready and they're waiting on doordash. I ordered through the pizza hut app where it said delivery in 25 minutes not through door dash. My order should NOT be dependent on doordash since that's not what the order was placed through. When I asked if they would take something off for the inconvenience and lack of communication on their part they hung up on me. Two hours later I'm still waiting on a order that they sure as hell took my money for. And contacting customer service is the same horrible service. Never ordering from this place again.
If I had the option to give zero stars I wouldā¦ I am absolutely disappointed in the service. I ordered 3 medium 1 topping pizzas and when I got into the store to pick them up they just gave me cheese pizza and the staff that I talked to about a mistake on their part talked down to me like I was a child. Safe to say Iām never ordering back from this location.
Not happy with my order from Pizza Hut two days ago could not get the order to go through with the app so I called and ordered the two pizzas up to 10 items each for $14 each was told the bill was $30 after I got home the 10 items but only putting less than 10 items on the pizza was so scarce not enough red sauce and very bland tasting check my credit card today they charge me 3695 for these two pitiful pizzas I will not be returning I would rather eat a frozen pizza
Atmosphere: 4
Food: 1
Service: 4
One of the best pizza huts I've been to. Not skimping on the toppings and always good quality.
Atmosphere: 4
Food: 5
Service: 5
The service was bottom class.tge amount of dressings was so small that it was nearly only cheese and dough. 5 pizzas was 70 something $...couldn't tell if I was in a pizza place or a hip hop concert ... Absolutely will never be back to this place. This is a small town, and I believe someone with good food and service should occupy that building. leave town pizza hut,no place here for you corporate bending overs
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was actually a lot better than I expected. I'd even say it was good. I usually get their wings but apparently they started using chicken made of gold since last time I ordered because the wing prices are ridiculous so I had pizza, which was much better than I thought it would be, cheesy bacon bread sticks which were good also if not quite as good as they sounded, one of their new melts which really makes their value menu stand out and a really good deal and then instead of real wings I got the nuggets they call boneless wings which are much more affordable than their wings are but it's also where I had the only issue with my order which was they gave me the wrong flavor and the young man was boxing the bread sticks when I got there so we didn't open the boxes like usual and I didn't realize it until I got home and then they must have problems with their phone because I keep getting hung up on when I call before I get to speak with anyone so I guess I'm stuck with the wrong item. Besides that It was a pretty good experience
Atmosphere: 4
Food: 4
Service: 3
If there was an option for 0 stars thatās what I wouldāve done, sadly thereās not.Just yesterday evening I decided I wanted to get some pizza for my family. I was driving home from work so my wife ordered it online and I went to pick it up. I had read some of the reviews before coming to the Pizza Hut in Franklinton la but decided to try it out for myself regardless the harsh reviews they had. The reviews proved to be right, I ordered a one large pizza a large three topping pizza and some cheese sticks with a 2 liter. When I went to pick it up I could tell something was off because of how odd the staff acted she said would you like to see your pizzas and I said yes so she showed me the cheese pizza and it looked right but couldnāt get the three topping pizza box open so I said itās fine. They were hot and looked good so I decided to give a tip of 5 dollars to counter the 33 I spent on the meal online. Not only did I come to find out that my three topping pizza was just a pepperoni pizza but they also charged my card a full 38 dollars instead of 5 more dollars that I tipped on the ticket. My wife called I called neither one of us was fortunate enough to get an answer.If you donāt want to read this review then please understand that the reviews in here are true and these people could care less. Donāt waste your money, go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Found roach leg in food.
Atmosphere: 1
Food: 1
Service: 1
Pizza was good! When I arrived, 2 employees were behind the cash registers having a full on conversation and totally ignored me. After about 5 min, they said, "Can I help you..."
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cheese Pizza
Ordered pizza from Franklinton, LA and it was the best pizza ever! My 5 and 6 year old grands even said the best ever!!
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