The service was bottom class.tge amount of dressings was so small that it was nearly only cheese and dough. 5 pizzas was 70 something $...couldn't tell if I was in a pizza place or a hip hop concert ... Absolutely will never be back to this place. This is a small town, and I believe someone with good food and service should occupy that building. leave town pizza hut,no place here for you corporate bending overs
Atmosphere: 1
Food: 1
Service: 1
Daniel Tyrney
Food was actually a lot better than I expected. I'd even say it was good. I usually get their wings but apparently they started using chicken made of gold since last time I ordered because the wing prices are ridiculous so I had pizza, which was much better than I thought it would be, cheesy bacon bread sticks which were good also if not quite as good as they sounded, one of their new melts which really makes their value menu stand out and a really good deal and then instead of real wings I got the nuggets they call boneless wings which are much more affordable than their wings are but it's also where I had the only issue with my order which was they gave me the wrong flavor and the young man was boxing the bread sticks when I got there so we didn't open the boxes like usual and I didn't realize it until I got home and then they must have problems with their phone because I keep getting hung up on when I call before I get to speak with anyone so I guess I'm stuck with the wrong item. Besides that It was a pretty good experience
Atmosphere: 4
Food: 4
Service: 3
bigbambam325 bricen Baham
If there was an option for 0 stars that’s what I would’ve done, sadly there’s not.Just yesterday evening I decided I wanted to get some pizza for my family. I was driving home from work so my wife ordered it online and I went to pick it up. I had read some of the reviews before coming to the Pizza Hut in Franklinton la but decided to try it out for myself regardless the harsh reviews they had. The reviews proved to be right, I ordered a one large pizza a large three topping pizza and some cheese sticks with a 2 liter. When I went to pick it up I could tell something was off because of how odd the staff acted she said would you like to see your pizzas and I said yes so she showed me the cheese pizza and it looked right but couldn’t get the three topping pizza box open so I said it’s fine. They were hot and looked good so I decided to give a tip of 5 dollars to counter the 33 I spent on the meal online. Not only did I come to find out that my three topping pizza was just a pepperoni pizza but they also charged my card a full 38 dollars instead of 5 more dollars that I tipped on the ticket. My wife called I called neither one of us was fortunate enough to get an answer.If you don’t want to read this review then please understand that the reviews in here are true and these people could care less. Don’t waste your money, go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Nicki Magee
Found roach leg in food.
Atmosphere: 1
Food: 1
Service: 1
Cindy V Camardelle
Pizza was good! When I arrived, 2 employees were behind the cash registers having a full on conversation and totally ignored me. After about 5 min, they said, "Can I help you..."
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cheese Pizza
Debi Yount
Ordered pizza from Franklinton, LA and it was the best pizza ever! My 5 and 6 year old grands even said the best ever!!
Kevin Batiste
Friendly staff and food was delicious and ready.
Roxanna Stogner
Apparently they don't deliver, but tell me that they are unable to change their status online to pickup only. After almost 2 hours off watching online that my pizza was still cooking. I finally got someone on the phone and was told this. They had my phone number but never called me to let me know. I was told that they were waiting for someone from GrubHub to pickup the order! Went and got my pizza, of course it was cold.
Trish Estopinal
Tonight the pizza was awesome. Will definitely have to order again.
Wade Rigdon
Placed order online. Walked in to get it and was told it would be another 20 minutes. Refused to give me a refund because they did not know how because I used the app and paid with Apple Pay. Never again!! Worst customer service ever!!
Every time I go to this place it gets worse. Bad food and extremely bad service.
Katie Maness
I orders a stuffed crust cheese pizza with classic sauce. Took almost 45 minutes for my order. Then there was absolutely no sauce on my pizza! I get Pizza Hut in mccomb ms atleast once every other week. I am completely disappointed. Also have been on the phone fore 30 minutes trying to get ahold of the manager. Any time it connects someone hangs up.
Crystal Dillon
Best pizza in town by far. Also great service!!
Kelsey Erwin
Ordered on the app at 830. Tried calling them multiple times and not one answer. Never received my order. Should have called pizza Pete’s!!
Milton Morris
Good food. Great Service. App ordering is easy. Curb pickup is convenient.
The service was bottom class.tge amount of dressings was so small that it was nearly only cheese and dough. 5 pizzas was 70 something $...couldn't tell if I was in a pizza place or a hip hop concert ... Absolutely will never be back to this place. This is a small town, and I believe someone with good food and service should occupy that building. leave town pizza hut,no place here for you corporate bending overs
Atmosphere: 1
Food: 1
Service: 1
Food was actually a lot better than I expected. I'd even say it was good. I usually get their wings but apparently they started using chicken made of gold since last time I ordered because the wing prices are ridiculous so I had pizza, which was much better than I thought it would be, cheesy bacon bread sticks which were good also if not quite as good as they sounded, one of their new melts which really makes their value menu stand out and a really good deal and then instead of real wings I got the nuggets they call boneless wings which are much more affordable than their wings are but it's also where I had the only issue with my order which was they gave me the wrong flavor and the young man was boxing the bread sticks when I got there so we didn't open the boxes like usual and I didn't realize it until I got home and then they must have problems with their phone because I keep getting hung up on when I call before I get to speak with anyone so I guess I'm stuck with the wrong item. Besides that It was a pretty good experience
Atmosphere: 4
Food: 4
Service: 3
If there was an option for 0 stars that’s what I would’ve done, sadly there’s not.Just yesterday evening I decided I wanted to get some pizza for my family. I was driving home from work so my wife ordered it online and I went to pick it up. I had read some of the reviews before coming to the Pizza Hut in Franklinton la but decided to try it out for myself regardless the harsh reviews they had. The reviews proved to be right, I ordered a one large pizza a large three topping pizza and some cheese sticks with a 2 liter. When I went to pick it up I could tell something was off because of how odd the staff acted she said would you like to see your pizzas and I said yes so she showed me the cheese pizza and it looked right but couldn’t get the three topping pizza box open so I said it’s fine. They were hot and looked good so I decided to give a tip of 5 dollars to counter the 33 I spent on the meal online. Not only did I come to find out that my three topping pizza was just a pepperoni pizza but they also charged my card a full 38 dollars instead of 5 more dollars that I tipped on the ticket. My wife called I called neither one of us was fortunate enough to get an answer.If you don’t want to read this review then please understand that the reviews in here are true and these people could care less. Don’t waste your money, go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Found roach leg in food.
Atmosphere: 1
Food: 1
Service: 1
Pizza was good! When I arrived, 2 employees were behind the cash registers having a full on conversation and totally ignored me. After about 5 min, they said, "Can I help you..."
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cheese Pizza
Ordered pizza from Franklinton, LA and it was the best pizza ever! My 5 and 6 year old grands even said the best ever!!
Friendly staff and food was delicious and ready.
Apparently they don't deliver, but tell me that they are unable to change their status online to pickup only. After almost 2 hours off watching online that my pizza was still cooking. I finally got someone on the phone and was told this. They had my phone number but never called me to let me know. I was told that they were waiting for someone from GrubHub to pickup the order! Went and got my pizza, of course it was cold.
Tonight the pizza was awesome. Will definitely have to order again.
Placed order online. Walked in to get it and was told it would be another 20 minutes. Refused to give me a refund because they did not know how because I used the app and paid with Apple Pay. Never again!! Worst customer service ever!!
Restaurantji Recommends
Every time I go to this place it gets worse. Bad food and extremely bad service.
I orders a stuffed crust cheese pizza with classic sauce. Took almost 45 minutes for my order. Then there was absolutely no sauce on my pizza! I get Pizza Hut in mccomb ms atleast once every other week. I am completely disappointed. Also have been on the phone fore 30 minutes trying to get ahold of the manager. Any time it connects someone hangs up.
Best pizza in town by far. Also great service!!
Ordered on the app at 830. Tried calling them multiple times and not one answer. Never received my order. Should have called pizza Pete’s!!
Good food. Great Service. App ordering is easy. Curb pickup is convenient.