Andy's Frozen Custard
$ • Ice Cream
Hours:
3025 W Thomas St, Hammond
(985) 277-1255
About Andy's Frozen Custard
Andy's Frozen Custard Reviews
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Although the custard is amazing and I love all the toppings and flavors, the service at this location is the worst. Orders are never correct and just no joy in the workers eyes.
Andy’s is very delicious, however, I’ve been to this location twice. The first time I ordered the ooey gooey concrete, and instead of almonds they put peanuts.
The second time I ordered the seasonal cookie casanova jackhammer and they gave me a brownie instead of cookie.
Like I said this location if delicious and the quality is good, however, the orders are inaccurate
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | 11AM - 11:30PM |
| Saturday | 11AM - 11:30PM |
| Sunday | 11AM - 11PM |
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Andy's Frozen Custard is a popular destination for delicious frozen custard treats. The flavors are consistently amazing and very delicious, with many customers expressing their love for everything about it. Specific favorites include The Jackhammer concrete with Butterfinger and Reese's cup, the strawberry custard, and a peachy treat with vanilla custard and pieces of real peaches. The butter pecan is also noted as rich and right on the flavor. While one reviewer found the chocolate taste not to their liking, the treats are generally described as so good and perfect for a blazing hot day, though they are considered a once in a while treat as the place is expensive.
Service experiences vary. Many reviews highlight that service is always good, fast, and 5 star, with very nice, sweet, helpful, and incredibly polite employees. However, one location has received criticism, with past visits noting employees who seemed miserable, had poor customer service skills, and made mistakes with orders. An update indicates that location has shown improvements with better training, though experiences can be inconsistent.
The atmosphere is viewed as a family friendly setting, though a critique is the lack of sugar free options for those with dietary restrictions. Seating is very limited, with one mention of no inside or outside seating area, just a lone red metal bench. Portion size for a small was noted as very small. Despite any criticisms, the overall sentiment is strongly positive, with customers calling it their favorite daily treat, a place that never disappoints, and absolutely worth visiting for a frozen treat.