Who ever makes the burgers. Keep that GUY AMAZING. This was the best burger I've had in awhile!!! Raise that guys pay ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheeseburger
Lisa T
I recently had an appalling experience at the Burger King located on S.W. Railroad Avenue in Hammond, LA. My encounter at the drive-through left me frustrated and dissatisfied with the service provided.Upon placing my order in the drive-through, the troubles began. The woman at the window insisted that we drive up, completely disregarding the fact that two other cars were already waiting for their orders. When we explained that we couldn't maneuver around the other cars, she callously informed us that she was being timed on how quickly she could move us through the window.Attempting to accommodate her unreasonable request, we reluctantly tried to inch our way around the obstructing car. To make matters worse, she assured us that she would bring our order outside to us if we complied. It was a chaotic and stressful situation that could have easily been avoided with a bit of common sense and customer understanding.Regrettably, after successfully navigating around the other car, we parked up front as instructed. Little did we know, this was just the beginning of our ordeal. We were left waiting for an excruciating 17 minutes before our food finally arrived, and to add insult to injury, it was served cold.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Hunter
They always make your day!! Love u guys!!Vegetarian options: Love i have a choiceParking: 15 or moreWheelchair accessibility: Glad they had it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: King Croissan'Wich with Ham & Sausage
Wanda Shelton
Ran my veggie patty through grill twice as I asked. Some do and some won't. Thanks guys!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
L B
We are a family of 10 on a long road trip. This is the fastest I have ever seen anyone correctly make all our orders. Great service!
Atmosphere: 5
Food: 5
Service: 5
Serra Angel
Very fast service, friendly employees, and the dining area was very clean.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Dr Pepper, Bacon Double Cheeseburger, Hash Browns, Onion Rings, French Fries, Cheeseburger, Chicken Nuggets, Double Cheeseburger
Dave Ohhh
Stopped here for a lunch break on a road trip. The bathrooms were clean and the food fresh. The person at the counter was also patient with our kids during order and them asking for crowns.They also have the freestyle drink machine that my kids enjoyed.
Atmosphere: 3
Food: 5
Service: 5
Linda Monestere
Used to work there a long time ago. It was a nice place to work for.
Didn’t give me the right order. Refused to remake what I ordered and refused to refund. I had to wait for my incorrect order for nearly 10 minutes. The woman who took my order was rude and had a terrible attitude.
Atmosphere: 1
Food: 1
Service: 1
Robert “Jay” Easter
Love the smile I got. Kept 2 of my 16 burgers. Someone had to do without.
Wopper was good. Ate the fries fries first. They were not as hot as I would have liked and were too salty.
Atmosphere: 3
Food: 4
Service: 4
Yvonne Hayes
They weren't busy when we got there at 230 in the afternoon however, because they were so short staffed, it only took moments for them to get behind. The burger was at least consistent with other locations however the fries were pulled too soon and as a result undercooked. I'm taking into account the lack of staff while making this review. There were literally 4 people working on a historically high volume day which blows my mind. I'm also taking into account the treatment of the person at the front counter who was spoken to very harshly when it was unnecessary. Clearly unaware that cheese and bacon can literally be added to ANY item on the menu with a simple upcharge, the frazzled manager bit the counter person's head off and then nicely asked the drive thru runner to please add an item to a bag. That was unnecessary. She should have treated them the same. I used to work fast food for about 8 years, so trust me, I do know what it's like behind that counter and being rude to your staff makes them give up and work slower OR worse, it makes them walk out. The same manager ignored my request for a condiment however magically heard the person behind me. And provided their condiment. There are many things that need to be changed at this location.
Atmosphere: 1
Food: 3
Service: 1
Dymirah Marché
They work as a team and the quality behind the food and service is noted!
Darnell Williams
Best service ever my kids love it
Gene Pravata
Fast friendly service, and they pretty much get your order right the first time, only dislike is their shake machine is always broken or they are just to lazy to fix
Who ever makes the burgers. Keep that GUY AMAZING. This was the best burger I've had in awhile!!! Raise that guys pay ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheeseburger
I recently had an appalling experience at the Burger King located on S.W. Railroad Avenue in Hammond, LA. My encounter at the drive-through left me frustrated and dissatisfied with the service provided.Upon placing my order in the drive-through, the troubles began. The woman at the window insisted that we drive up, completely disregarding the fact that two other cars were already waiting for their orders. When we explained that we couldn't maneuver around the other cars, she callously informed us that she was being timed on how quickly she could move us through the window.Attempting to accommodate her unreasonable request, we reluctantly tried to inch our way around the obstructing car. To make matters worse, she assured us that she would bring our order outside to us if we complied. It was a chaotic and stressful situation that could have easily been avoided with a bit of common sense and customer understanding.Regrettably, after successfully navigating around the other car, we parked up front as instructed. Little did we know, this was just the beginning of our ordeal. We were left waiting for an excruciating 17 minutes before our food finally arrived, and to add insult to injury, it was served cold.
Atmosphere: 1
Food: 1
Service: 1
They always make your day!! Love u guys!!Vegetarian options: Love i have a choiceParking: 15 or moreWheelchair accessibility: Glad they had it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: King Croissan'Wich with Ham & Sausage
Ran my veggie patty through grill twice as I asked. Some do and some won't. Thanks guys!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
We are a family of 10 on a long road trip. This is the fastest I have ever seen anyone correctly make all our orders. Great service!
Atmosphere: 5
Food: 5
Service: 5
Very fast service, friendly employees, and the dining area was very clean.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Dr Pepper, Bacon Double Cheeseburger, Hash Browns, Onion Rings, French Fries, Cheeseburger, Chicken Nuggets, Double Cheeseburger
Stopped here for a lunch break on a road trip. The bathrooms were clean and the food fresh. The person at the counter was also patient with our kids during order and them asking for crowns.They also have the freestyle drink machine that my kids enjoyed.
Atmosphere: 3
Food: 5
Service: 5
Used to work there a long time ago. It was a nice place to work for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Impossible Whopper
Didn’t give me the right order. Refused to remake what I ordered and refused to refund. I had to wait for my incorrect order for nearly 10 minutes. The woman who took my order was rude and had a terrible attitude.
Atmosphere: 1
Food: 1
Service: 1
Love the smile I got. Kept 2 of my 16 burgers. Someone had to do without.
Atmosphere: 2
Food: 2
Service: 5
Restaurantji Recommends
Wopper was good. Ate the fries fries first. They were not as hot as I would have liked and were too salty.
Atmosphere: 3
Food: 4
Service: 4
They weren't busy when we got there at 230 in the afternoon however, because they were so short staffed, it only took moments for them to get behind. The burger was at least consistent with other locations however the fries were pulled too soon and as a result undercooked. I'm taking into account the lack of staff while making this review. There were literally 4 people working on a historically high volume day which blows my mind. I'm also taking into account the treatment of the person at the front counter who was spoken to very harshly when it was unnecessary. Clearly unaware that cheese and bacon can literally be added to ANY item on the menu with a simple upcharge, the frazzled manager bit the counter person's head off and then nicely asked the drive thru runner to please add an item to a bag. That was unnecessary. She should have treated them the same. I used to work fast food for about 8 years, so trust me, I do know what it's like behind that counter and being rude to your staff makes them give up and work slower OR worse, it makes them walk out. The same manager ignored my request for a condiment however magically heard the person behind me. And provided their condiment. There are many things that need to be changed at this location.
Atmosphere: 1
Food: 3
Service: 1
They work as a team and the quality behind the food and service is noted!
Best service ever my kids love it
Fast friendly service, and they pretty much get your order right the first time, only dislike is their shake machine is always broken or they are just to lazy to fix
Atmosphere: 4
Food: 4
Service: 4