Forgot my fork for my salad. Didn’t give me my large Coke….. And didn’t give me my ranch. I’m pissed this is the one time a month i get to eat out by myself.
Atmosphere: 1
Food: 1
Service: 1
Victoria Wilson
Chelsea had a terrible attitude! She mustve been having a bad day but she was so rude to me and my kids!
Atmosphere: 1
Food: 5
Service: 1
Elisabeth Justice and the Staffords
Looooove Chic fil A nuggets!
Atmosphere: 4
Food: 4
Service: 4
Janeth Guevara
There are few games for children, we arrived just in passing because we were on the road but the girl didn't help us much with English: (we still made the effort and we were able to eat deli 😋
Atmosphere: 3
Food: 5
Service: 2
Francine Dupoy
Definitely not what you expect when it comes to Chic Fil A. Service is subpar compared to most, looks like 20 employees working yet most are chit-chatting with one another rather than clearing the 3 mile long drive thru. Hammond, do better than this. 🙄
Atmosphere: 2
Food: 3
Service: 2
Madison Wiebelt
This chick fil a location is terrible. This review is not written based off a one-time experience. This is based upon multiple visits within the last two years.
Every time I have gone through the drive thru my order is missing an item. We have missed chicken minis before, nuggets (both grilled and fried), sandwiches, sides, AND milkshakes. I have came close to writing a review for this location on multiple occasions, but have stopped myself every time due to the friendliness of the staff.
Tonight that all changed. My fiance and I came to this location to pick up some dinner before heading to a graduation party. We decided to enjoy our dinner inside since our drive thru order is messed up every time without a doubt. We ordered, paid, and then sat down to wait for our food. We ordered 2 meals: a 12 count meal and a chick fil a sandwich meal. After ten minutes of waiting we began to wonder why tables who ordered after us were starting to get their food before we did, but we decided to wait a little longer. Five minutes later we still had not received our food, so my fiance decided to ask what the status was on our order. They asked for his receipt, which he told them he didn’t receive one. Thankfully, I scanned my app for points and we were able to pull up our order on there (but we still shouldn’t have to, they should have our order on their screen). He sits back down and we wait for ten more minutes. We still had not received our food!! He goes up A SECOND TIME to ask where our food is. They told him it would be ready shortly.
At this point 7-8 orders that were taken after ours had already been completed with food taken to their table. Keep in mind, at this point we had been at this chick fil a location for 30 minutes without our food. Finally, a team member brings us our food and says “sorry for that wait.” Yes, a 20 minute wait for a sandwich, 12 count nugget, and 2 fries. We ended up being late to our plans afterwards.
If the staff had been more sincere, I wouldn’t be writing this review. I have never had a pleasant visit at this chic fil a location, which upsets me because I love this corporation. I do not recommend this location, and I hope their service improves as well as their order accuracy. Your customers shouldn’t have to come back inside after not receiving part of their order. Once or twice, okay… but every time I visit this location? Ridiculous. Do better.
Atmosphere: 2
Food: 2
Service: 1
D McGee
Came here on 12/23/24 and I ordered a large fry with no salt. I asked the order taker to ask for them to fill them up.. She radii them per my request..get to the window and they were not full...so they threw those away an asked me to pull around into a parking spot...so the lady cane out and yet again they wasnt full(see pictures)...so i asked whi was the manager and she said she was. (Alyssa on her name tag) I asked her why the not full she said they weigh them...she added that she weighted them herself so it was correct... I told her I refuse to pay for a medium size fry...so she said she would give me my money back once I come inside... I got my money back and she again threw those fries away.... the point is you lose more thowing fries away then just filling them tf up! Customers need to demand the serving size for the price ...I want what I pay for PERIOD! FAST FOOD PLACES THAT DO THIS NEED TO SHUT DOWN!!!! It's not right to make us pay for a large price and recieve a medium quantity...
Atmosphere: 1
Food: 1
Service: 1
Dragon Lord
They got my order completely wrong and if took forever to get my order
ALWAYS tasty food. Just wish we could get quick, efficient service like that CFA in Houma!
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Cobb Salad
blake niehaus
Staff is rude. Sherry is the biggest joke for a “manager” She can’t keep her staff in check with their attitudes, nor can any of them put in an order correctly or bag it correctly. Every item was wrong, as she rolls her eyes having to remake the order. And yells “JUST THROW IT IN THE TRASH” They forget to put your order in; the girl at the window says “HUH” and “what” constantly. Rolls her eyes.
Atmosphere: 1
Food: 1
Service: 1
Allison Johnson
I had the worst experience ever at this Chic-fil-a Hammond, I brought my family in for dinner after going through hurricane Francine and being without power for over 24 hours all for it to be ruined by my encounter with shift manager Aspen. I ordered 5 meals, one which included a Cobb Salad no bacon. Upon receiving the salad we noticed it had very little chicken on it, mind you it’s a $10 salad, so we brought it back up to the cashier(Natalie)who was very pleasant might I add, and asked about the preparation and she agreed and called back for more chicken to be added. That’s when Aspen stepped in very rudely and stated it only comes with 8 sliced nuggets, “you can purchase more if you like.” Had circumstances been better for me at the time I just might have, I have never been more humiliated in my life. This visit will be a lasting impression and I think I will never step foot in this establishment again!
This shit is so expensive and sooo over rated!!
Food: 3
Service: 4
Recommended dishes: Waffle Fries, Spicy Chicken, Deluxe Chicken Sandwich with Fries
Forgot my fork for my salad. Didn’t give me my large Coke….. And didn’t give me my ranch. I’m pissed this is the one time a month i get to eat out by myself.
Atmosphere: 1
Food: 1
Service: 1
Chelsea had a terrible attitude! She mustve been having a bad day but she was so rude to me and my kids!
Atmosphere: 1
Food: 5
Service: 1
Looooove Chic fil A nuggets!
Atmosphere: 4
Food: 4
Service: 4
There are few games for children, we arrived just in passing because we were on the road but the girl didn't help us much with English: (we still made the effort and we were able to eat deli 😋
Atmosphere: 3
Food: 5
Service: 2
Definitely not what you expect when it comes to
Chic Fil A. Service is subpar compared to most, looks like 20 employees working yet most are chit-chatting with one another rather than clearing the 3 mile long drive thru. Hammond, do better than this. 🙄
Atmosphere: 2
Food: 3
Service: 2
This chick fil a location is terrible. This review is not written based off a one-time experience. This is based upon multiple visits within the last two years.
Every time I have gone through the drive thru my order is missing an item. We have missed chicken minis before, nuggets (both grilled and fried), sandwiches, sides, AND milkshakes. I have came close to writing a review for this location on multiple occasions, but have stopped myself every time due to the friendliness of the staff.
Tonight that all changed. My fiance and I came to this location to pick up some dinner before heading to a graduation party. We decided to enjoy our dinner inside since our drive thru order is messed up every time without a doubt. We ordered, paid, and then sat down to wait for our food. We ordered 2 meals: a 12 count meal and a chick fil a sandwich meal. After ten minutes of waiting we began to wonder why tables who ordered after us were starting to get their food before we did, but we decided to wait a little longer. Five minutes later we still had not received our food, so my fiance decided to ask what the status was on our order. They asked for his receipt, which he told them he didn’t receive one. Thankfully, I scanned my app for points and we were able to pull up our order on there (but we still shouldn’t have to, they should have our order on their screen). He sits back down and we wait for ten more minutes. We still had not received our food!! He goes up A SECOND TIME to ask where our food is. They told him it would be ready shortly.
At this point 7-8 orders that were taken after ours had already been completed with food taken to their table. Keep in mind, at this point we had been at this chick fil a location for 30 minutes without our food. Finally, a team member brings us our food and says “sorry for that wait.” Yes, a 20 minute wait for a sandwich, 12 count nugget, and 2 fries. We ended up being late to our plans afterwards.
If the staff had been more sincere, I wouldn’t be writing this review. I have never had a pleasant visit at this chic fil a location, which upsets me because I love this corporation. I do not recommend this location, and I hope their service improves as well as their order accuracy. Your customers shouldn’t have to come back inside after not receiving part of their order. Once or twice, okay… but every time I visit this location? Ridiculous. Do better.
Atmosphere: 2
Food: 2
Service: 1
Came here on 12/23/24 and I ordered a large fry with no salt. I asked the order taker to ask for them to fill them up.. She radii them per my request..get to the window and they were not full...so they threw those away an asked me to pull around into a parking spot...so the lady cane out and yet again they wasnt full(see pictures)...so i asked whi was the manager and she said she was. (Alyssa on her name tag) I asked her why the not full she said they weigh them...she added that she weighted them herself so it was correct... I told her I refuse to pay for a medium size fry...so she said she would give me my money back once I come inside... I got my money back and she again threw those fries away.... the point is you lose more thowing fries away then just filling them tf up! Customers need to demand the serving size for the price ...I want what I pay for PERIOD! FAST FOOD PLACES THAT DO THIS NEED TO SHUT DOWN!!!! It's not right to make us pay for a large price and recieve a medium quantity...
Atmosphere: 1
Food: 1
Service: 1
They got my order completely wrong and if took forever to get my order
Atmosphere: 1
Food: 1
Service: 1
I love their chicken sandwich.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
ALWAYS tasty food. Just wish we could get quick, efficient service like that CFA in Houma!
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Cobb Salad
Staff is rude. Sherry is the biggest joke for a “manager”
She can’t keep her staff in check with their attitudes, nor can any of them put in an order correctly or bag it correctly.
Every item was wrong, as she rolls her eyes having to remake the order.
And yells “JUST THROW IT IN THE TRASH”
They forget to put your order in; the girl at the window says “HUH” and “what” constantly.
Rolls her eyes.
Atmosphere: 1
Food: 1
Service: 1
I had the worst experience ever at this Chic-fil-a Hammond, I brought my family in for dinner after going through hurricane Francine and being without power for over 24 hours all for it to be ruined by my encounter with shift manager Aspen. I ordered 5 meals, one which included a Cobb Salad no bacon. Upon receiving the salad we noticed it had very little chicken on it, mind you it’s a $10 salad, so we brought it back up to the cashier(Natalie)who was very pleasant might I add, and asked about the preparation and she agreed and called back for more chicken to be added. That’s when Aspen stepped in very rudely and stated it only comes with 8 sliced nuggets, “you can purchase more if you like.” Had circumstances been better for me at the time I just might have, I have never been more humiliated in my life. This visit will be a lasting impression and I think I will never step foot in this establishment again!
Atmosphere: 1
Food: 4
Service: 1
Quick and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Dr Pepper
Great service. Delicious food always
Atmosphere: 5
Food: 5
Service: 5
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