Firehouse Subs Channell

Great Experience

Atmosphere: 5

Food: 5

Service: 5

I just had an amazing experience at Firehouse Subs! Deja went above and beyond with her customer service — she was friendly, helpful, and made my visit such a great one. It’s not often you come across someone who genuinely makes your day better, but Deja did exactly that. Thank you for the great food and even better service Deja!

Atmosphere: 5

Food: 5

Service: 4

Great, food great place great service!

Atmosphere: 5

Food: 5

Service: 5

Okay, so we tried the Thanksgiving turkey sandwich from Firehouse Subs. Let me say that we are fans of most of their subs. However. There is no way that the subs we got this evening were up to their standards. The turkey slices were okay, but the rest was sub par to say the least. Dressing was still in the shape of bread cubes and I believe cranberry may have been applied with an eye dropper. Ordered a side of gravy with each sandwich only to get home and not have that. What is the deal? Not your best effort. Very disappointed.

Exactly what you'd hope for in a quick service establishment. The lady's working were super friendly.

Atmosphere: 5

Food: 5

Service: 5

This is easily the best Firehouse around! The ladies are always so sweet and the food is great!

Atmosphere: 5

Food: 5

Service: 5

I love this place!

Atmosphere: 5

Food: 5

Service: 5

I just left the Firehouse Sub in Hammond Louisiana, and it was completely unorganized, without any leadership from senior employees. When you're spending so much time trying to train a new employee (who has no idea what anyone is trying to tell her), that orders are backing up, and customers are becoming impatient, something needs to change.

Atmosphere: 1

Food: 4

Service: 1

I love Firehouse ❤️. But this location is the least and I've gone on north and south shores. The staff act like they don't want to be there. We weren't greeted, no one came to register to take our order for about 5-10 minutes. (Wish I was exaggerating).... but because we love the sandwiches 🥪, we waited. When I got home these were the skimpiest sandwiches I've ever had. No other location serves like this. Not sure if they just didn't order enough or they were told to make it that way. I was extremely disappointed because you pay for a full sandwich. I will drive far away to the next location before I go to this one. I moved close to this one and I miss my old one. The service at all the others is far better.

Atmosphere: 2

Food: 2

Service: 2

This is my husbands favorite place to get pastrami. We love the flavor and sandwich packed full of meat.. Absolutely delicious

Atmosphere: 5

Food: 5

Service: 5

Best subs in area, super friendly and easy to get in and out

Atmosphere: 5

Food: 5

Service: 5

Spent almost 25 bucks on doordash for an order I placed an hour in advance and somehow their lack of communication and failure to ensure online orders were taken care of within THEIR provided time frame doesn't qualify me for a refund of any amount. Horrible service of both Firehouse Subs and Doordash.

Great food all the time! Yum!

Kid-friendliness: My daughter loves the food too! She’s 10.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steakhouse Beef and Cheddar Brisket

The sandwiches here are better than most sandwich places around here. The store cleanliness and the customers are pretty decent as well.

However... Just be sure to tell EVERY single person behind the counter what NOT to have on your sandwich unless you want issues(like pickles, white bread, or mayonnaise). A worker there had a bit of an attitude as if I'm wasting their precious time about me pointing out something that was said beforehand to the young lady at the register. Only to drive all the way back to point it out. No refund, remake, or any type of thing for the error. They sure didn't have an issue making it accurately after paying FULL price for it again, though...

Out of all the Firehouse Subs I've been to in Louisiana. This particular one is not really up there as far as the best...
Mini Rant over... (Jan 19)

Atmosphere: 5

Food: 4

Service: 3

Manager in duty has very bad attitude

Atmosphere: 2

Food: 5

Service: 1