They did not give me a free cup of water. They are very stingy and expensive.
Tylin Mulkey
The girl made me a Dr Pepper when the drink was CLEARLY OUT and ADDED THE WATER to the top of the drink, I’m not one to just be rude. But it’s my birthday and the least she could’ve done was her job (fill the drinks) my manager would never allow this.
Gabby Burton
I love these cookies SO much! They make my day so much better. AMERICAS BEST COOKIES!
Vegetarian options: They have spinach cookies and the typical veggie cookies
Dietary restrictions: they make different milk options for lactose ppl😉
Parking: Many spot even for handicap,
Kid-friendliness: people are so nice and there is a display of cookies to look at.
Wheelchair accessibility: there’s a ramp for you to roll up,
Atmosphere: 5
Food: 5
Service: 5
Nakaila Wagner
Worse customer service experience ever! I visited the store on Tuesday June 11th at approximately 6 pm. The young lady that was working had the worse attitude ever, are keyed in my DC NUMBERS due to the card would not swipe. Moving forward she argued back and forth about my purchase did not go through when I told my card was charged. As I stated my card was indeed right and now I will be contacting my bank due to the amount posted from my balance, but yet I did not leave the store with anything. I even contacted my bank in front the very rude and unprofessional worker, and my bank confirmed the charges were pending! The young lady moved the cookies away from the counter as if I was going to snatch them and run away! I take it as if she disliked the fact I was a black woman, when she approached me with her nasty attitude. The worker had headphones in her ear the entire time and speaking with hand gestures as if she was irritated I came in the store at 6PM I will be returning to the store on tomorrow but I also would like to report the young lady to cooperate! She was very unprofessional and extremely unpleasant!
Service: 1
S L
Great service and of course the recommend cookie was awesome. Wish I could remember young lady that helped us. Thank you!
William Pace (WildBILL)
Brought our grand daughters there. One has a nut allergy. We couldn't get them anything because everything was cross contaminated. They use one set of tongs to handle all thier products. Seems like the business could take better measures for people's
Atmosphere: 1
Food: 1
Service: 1
TouchOfEvil04
Short wait and friendly staff. Had a birthday round done with artwork and it turned out magnificent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 16 Round Cookie Cake
Glenn Otis
Went into the Hammond store on Sat 8/5/23 needing a cookie cake for Sunday 8/6/23. spoke to Elizabeth who was friendly and courteious. i am normally a clown when people are around me bc i like to make people laugh and she was no exception. she tolerated my shananagians and smiled and laughed. still not sure what i wanted the cake to say she showed me a selections book to see if i liked any of them, as i was browsing through the book we were talking about my sons birthday party and a pic that was taken at the party between myself and my ex-wifes husband (surprisingly enough one big happy family). as i showed her the pic and we laughed she said i think i can duplicate that, i was like really that would be awsome. she took a pic with her phone to have a reference for clothing to match. as you can see the cake came out fantastic and i was overwhelmed by suprise as to the terrific job that Elizabeth did for me. As she was gone when i went to pick up the cake telling the other girl i hope he likes it. i asked when she worked again and i personally called her to tell her how satisfied i was with the way it came out, it was such a big hit at the party with ppl taking pics and we all laughed. Elizabeth made our day just a little bit more extra special and for that a big thank you to Elizabeth for being so sweet and so talented and super awsome !!!!!!
Shannon L
Great service and of course the recommend cookie was awesome. Wish I could remember young lady that helped us. Thank you!
Mindy Barnette
The cookies were great as always, but I just can't get over paying $2-$3 per cookie when they are the typical size cookie. Plus there is no price anywhere to know ahead of time how much the cookies are.
They did not give me a free cup of water. They are very stingy and expensive.
The girl made me a Dr Pepper when the drink was CLEARLY OUT and ADDED THE WATER to the top of the drink, I’m not one to just be rude. But it’s my birthday and the least she could’ve done was her job (fill the drinks) my manager would never allow this.
I love these cookies SO much! They make my day so much better. AMERICAS BEST COOKIES!
Vegetarian options: They have spinach cookies and the typical veggie cookies
Dietary restrictions: they make different milk options for lactose ppl😉
Parking: Many spot even for handicap,
Kid-friendliness: people are so nice and there is a display of cookies to look at.
Wheelchair accessibility: there’s a ramp for you to roll up,
Atmosphere: 5
Food: 5
Service: 5
Worse customer service experience ever! I visited the store on Tuesday June 11th at approximately 6 pm. The young lady that was working had the worse attitude ever, are keyed in my DC NUMBERS due to the card would not swipe. Moving forward she argued back and forth about my purchase did not go through when I told my card was charged. As I stated my card was indeed right and now I will be contacting my bank due to the amount posted from my balance, but yet I did not leave the store with anything. I even contacted my bank in front the very rude and unprofessional worker, and my bank confirmed the charges were pending! The young lady moved the cookies away from the counter as if I was going to snatch them and run away! I take it as if she disliked the fact I was a black woman, when she approached me with her nasty attitude. The worker had headphones in her ear the entire time and speaking with hand gestures as if she was irritated I came in the store at 6PM
I will be returning to the store on tomorrow but I also would like to report the young lady to cooperate! She was very unprofessional and extremely unpleasant!
Service: 1
Great service and of course the recommend cookie was awesome. Wish I could remember young lady that helped us. Thank you!
Brought our grand daughters there. One has a nut allergy. We couldn't get them anything because everything was cross contaminated. They use one set of tongs to handle all thier products. Seems like the business could take better measures for people's
Atmosphere: 1
Food: 1
Service: 1
Short wait and friendly staff. Had a birthday round done with artwork and it turned out magnificent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 16 Round Cookie Cake
Went into the Hammond store on Sat 8/5/23 needing a cookie cake for Sunday 8/6/23. spoke to Elizabeth who was friendly and courteious. i am normally a clown when people are around me bc i like to make people laugh and she was no exception. she tolerated my shananagians and smiled and laughed. still not sure what i wanted the cake to say she showed me a selections book to see if i liked any of them, as i was browsing through the book we were talking about my sons birthday party and a pic that was taken at the party between myself and my ex-wifes husband (surprisingly enough one big happy family). as i showed her the pic and we laughed she said i think i can duplicate that, i was like really that would be awsome. she took a pic with her phone to have a reference for clothing to match. as you can see the cake came out fantastic and i was overwhelmed by suprise as to the terrific job that Elizabeth did for me. As she was gone when i went to pick up the cake telling the other girl i hope he likes it. i asked when she worked again and i personally called her to tell her how satisfied i was with the way it came out, it was such a big hit at the party with ppl taking pics and we all laughed. Elizabeth made our day just a little bit more extra special and for that a big thank you to Elizabeth for being so sweet and so talented and super awsome !!!!!!
Great service and of course the recommend cookie was awesome. Wish I could remember young lady that helped us. Thank you!
The cookies were great as always, but I just can't get over paying $2-$3 per cookie when they are the typical size cookie. Plus there is no price anywhere to know ahead of time how much the cookies are.
Restaurantji Recommends
Cookies are delicious and the Buy 5 get 1 free is an awesome deal. We love sweets but these smell and taste so freaking good.
Great service and of course the recommend cookie was awesome. Wish I could remember young lady that helped us. Thank you!
Great cookies also take orders for custom cookie cake..
Yummy, just plain yummy! Very friendly!!
Open but don't answer phone. Mailbox is full. I'll spend my money elsewhere
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