It has been years since I've dined in at a McDonald's. Unfortunately after so long it was a huge disappointment. I had to ask why my frappe didn't have whipped cream only to be told after the fact that they were out.... would've been nice to have been informed when I got my order. We looked for a clean booth but quickly realized that even if the dining area was mainly empty we would have to clean off a table and the booth/chairs. Once I started going through my family's meals I realized we were missing an order to so I went back to counter to inquire about it. Once I received the missing item we we realized we didn't get any ketchup or sufficient syrup for each order of pancakes. So I made 2 more additional trips to the counter... It was honestly humiliating have to go back so many time. I started to feel needy when that should've been provided or even offered. The employees didn't seem welcoming or even sympathetic about the service not being fulfilled. I had went back to the counter one last time to get more napkins but at that point I felt uncomfortable waiting and was getting frustrated with the overall experience... The floors had so much condensation that the wet floor signs don't do it justice. Its a lawsuit waiting to happen.... I have been working in custom service for over a decade and know how to interpret services provided and I can say with 100% confidence that their wasn't any willingness to make my experience better.
Atmosphere: 1
Food: 1
Service: 1
Beneta Sexton
I'm very disappointed with the service and they were very disrespectful. the bathrooms were disgusting, had trash everywhere, and no toilet paper. Everytime we went and asked something they were very unwilling to help which is the opposite of good customer service. also to add we were the only customers in the restaurant. Find a different McDonalds if you want better service
Parking: Parking
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Food & Lifestyles Critic
I genuinely don’t understand why they’re so rude in the drive thru. For what reason- most likely racism. None the less, just know that if you go here they will treat you like trash.
Adding to my review:
Does the franchise owners even read the reviews. Today my food had half of an eggshell in the sandwich, a half of an eggshell , the sandwich was made wrong , the other sandwich was burnt , I genuinely don’t understand why you retain staff that clearly doesn’t care about quality or customer service.
STAY AWAY FROM THIS PLACE , you will waste your money and not get what you ordered ever and it will be a very bad service experience. They are rude and unprofessional. I’m not even from here , I travel a lot and I’ve never experienced a McDonald’s this bad before
Atmosphere: 1
Food: 3
Service: 1
River Parish
Extremely slow.
Service: 2
Jaymi Nicole
Just a typical McDonald’s. Nothing special.
Atmosphere: 2
Food: 4
Service: 3
Nick Kennedy
Terrible everything. Pulled up to the window, they asked me if I was going to use the mobile app and never took my order. Two cars went through before they came back to me. Complete morons working here.
Atmosphere: 1
Food: 1
Service: 1
Shyrley Vazquez
This is the worst macdonals, we order in drive thru , they said order machine was not working,.
Service: 1
Charlie Johnson
My last gulp of coffee resulted in a mouthful of coffee grounds. What a way to ruin the breakfast experience.
Food: 1
Service: 3
jorge cruz
If you stand at the counter to order, you will be very rudely ignored
Atmosphere: 1
Food: 3
Service: 1
Rebecca Knight
Price was too expensive and I didn't get all of my order
No hello or anything . Fix yalls drive thru people shouldn't be pulling up to it then another pulls up after to the other one and gets to order first.
Atmosphere: 1
Food: 3
Service: 1
Danela “Dani” Williamson
This is the only McDonald's in our parish that still has a play place. Our kiddos love the play place! So after a day of adventures,it's nice to be able to take the family here and the kids eat an play while us parents catch a break lol food is fair,service is fair. The atmosphere is okay.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: World Famous Fries, Chicken Mcnuggets, Quarter Pounder Hamburger, Mccafé Caramel Latte, Quarter Pounder Deluxe, Big Mac
dayZgonebye E
LOOK. I COME HERE ALL THE TIME. I'M SO HAPPY AND GRATEFUL THERE IS SOMETHING TO EAT AROUND THE CORNER FROM ME. SO WHY IS IT SO HARD TO THROW SOME SAUCE INTO THE BAG??? ???? I LOOKED AT HER DEAD IN THE EYES AND ASKED "EVERYTHING IS IN HERE???" SHE SAID "YEAH" WITH A SMILE ON HER FACE " I TRUSTED HER AND ASKED AGAIN TO BE SURE "THE SAUCE IS IN HERE TOO???" SHE SAID AGAIN WITH A SMILE ON HER FACE, AND LAUGHTER IN HER VOICE, LOOKING ME DEAD BACK IN THE EYES , "YEAH". AND THEN WHEN I GOT HOME, THERE WAS NO SAUCE IN THE BAG. SMDH YOU GUYS ARE LUCKY I HAVE KETCHUP IN THE FRIDGE. I TRUSTED YOU. ANYWAY THE FOOD WAS HOT AND FRESH.
Foxhound024
Don't honor survey codes from the receipt. Was told survey code was invalid. The receipt is 2 days old. She said we don't do surveys at this location. I said. BS I got this receipt from this store. She says she can't honor it. Acting all hostile. Rudest manager. I will never be back. Burger king is better anyways and there surveys ain't a shame like she makes it out to be. I would give it no stars if I could.
It has been years since I've dined in at a McDonald's. Unfortunately after so long it was a huge disappointment. I had to ask why my frappe didn't have whipped cream only to be told after the fact that they were out.... would've been nice to have been informed when I got my order. We looked for a clean booth but quickly realized that even if the dining area was mainly empty we would have to clean off a table and the booth/chairs. Once I started going through my family's meals I realized we were missing an order to so I went back to counter to inquire about it. Once I received the missing item we we realized we didn't get any ketchup or sufficient syrup for each order of pancakes. So I made 2 more additional trips to the counter... It was honestly humiliating have to go back so many time. I started to feel needy when that should've been provided or even offered. The employees didn't seem welcoming or even sympathetic about the service not being fulfilled. I had went back to the counter one last time to get more napkins but at that point I felt uncomfortable waiting and was getting frustrated with the overall experience... The floors had so much condensation that the wet floor signs don't do it justice. Its a lawsuit waiting to happen.... I have been working in custom service for over a decade and know how to interpret services provided and I can say with 100% confidence that their wasn't any willingness to make my experience better.
Atmosphere: 1
Food: 1
Service: 1
I'm very disappointed with the service and they were very disrespectful. the bathrooms were disgusting, had trash everywhere, and no toilet paper. Everytime we went and asked something they were very unwilling to help which is the opposite of good customer service. also to add we were the only customers in the restaurant. Find a different McDonalds if you want better service
Parking: Parking
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
I genuinely don’t understand why they’re so rude in the drive thru. For what reason- most likely racism. None the less, just know that if you go here they will treat you like trash.
Adding to my review:
Does the franchise owners even read the reviews. Today my food had half of an eggshell in the sandwich, a half of an eggshell , the sandwich was made wrong , the other sandwich was burnt , I genuinely don’t understand why you retain staff that clearly doesn’t care about quality or customer service.
STAY AWAY FROM THIS PLACE , you will waste your money and not get what you ordered ever and it will be a very bad service experience. They are rude and unprofessional. I’m not even from here , I travel a lot and I’ve never experienced a McDonald’s this bad before
Atmosphere: 1
Food: 3
Service: 1
Extremely slow.
Service: 2
Just a typical McDonald’s. Nothing special.
Atmosphere: 2
Food: 4
Service: 3
Terrible everything. Pulled up to the window, they asked me if I was going to use the mobile app and never took my order. Two cars went through before they came back to me. Complete morons working here.
Atmosphere: 1
Food: 1
Service: 1
This is the worst macdonals, we order in drive thru , they said order machine was not working,.
Service: 1
My last gulp of coffee resulted in a mouthful of coffee grounds. What a way to ruin the breakfast experience.
Food: 1
Service: 3
If you stand at the counter to order, you will be very rudely ignored
Atmosphere: 1
Food: 3
Service: 1
Price was too expensive and I didn't get all of my order
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No hello or anything . Fix yalls drive thru people shouldn't be pulling up to it then another pulls up after to the other one and gets to order first.
Atmosphere: 1
Food: 3
Service: 1
This is the only McDonald's in our parish that still has a play place. Our kiddos love the play place! So after a day of adventures,it's nice to be able to take the family here and the kids eat an play while us parents catch a break lol food is fair,service is fair. The atmosphere is okay.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: World Famous Fries, Chicken Mcnuggets, Quarter Pounder Hamburger, Mccafé Caramel Latte, Quarter Pounder Deluxe, Big Mac
LOOK. I COME HERE ALL THE TIME. I'M SO HAPPY AND GRATEFUL THERE IS SOMETHING TO EAT AROUND THE CORNER FROM ME. SO WHY IS IT SO HARD TO THROW SOME SAUCE INTO THE BAG??? ???? I LOOKED AT HER DEAD IN THE EYES AND ASKED "EVERYTHING IS IN HERE???" SHE SAID "YEAH" WITH A SMILE ON HER FACE " I TRUSTED HER AND ASKED AGAIN TO BE SURE "THE SAUCE IS IN HERE TOO???" SHE SAID AGAIN WITH A SMILE ON HER FACE, AND LAUGHTER IN HER VOICE, LOOKING ME DEAD BACK IN THE EYES , "YEAH". AND THEN WHEN I GOT HOME, THERE WAS NO SAUCE IN THE BAG. SMDH YOU GUYS ARE LUCKY I HAVE KETCHUP IN THE FRIDGE. I TRUSTED YOU. ANYWAY THE FOOD WAS HOT AND FRESH.
Don't honor survey codes from the receipt. Was told survey code was invalid. The receipt is 2 days old. She said we don't do surveys at this location. I said. BS I got this receipt from this store. She says she can't honor it. Acting all hostile. Rudest manager. I will never be back. Burger king is better anyways and there surveys ain't a shame like she makes it out to be. I would give it no stars if I could.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Big Mac
Great breakfast deals during the week
Atmosphere: 5
Food: 4
Service: 5
Loading...