Popeyes Louisiana Kitchen

14274 W University Ave, Hammond
(985) 542-0174

Recent Reviews

Charles L

Worst location ever! The employees don’t care. The service sucks! Nasty attitudes! 30 min in drive thru and then they were rude. Service at this location is dead. Too bad the terrible employees are killing your business.

Atmosphere: 1

Food: 3

Christopher Maniscalco

Service is always awful. I don’t go often but when I do I’m reminded why I don’t.

Atmosphere: 1

Food: 1

Service: 1

Darrylneka Thomas

My family came here around 5:15pm on March 23. I ordered a 6 piece of honey bbq wings. 2 out of 6 of the wings had sauce on them. I ate those 2 and realized that there wasn’t even enough sauce in the container for me to try shaking it up to coat the rest. Not to mention that if you go after 8:30pm they don’t ever have chicken tenders or nuggets and they say that they won’t be making anymore for the night even though they don’t close until 11pm every night. I never usually say anything. I just drive off and go somewhere else but now I have to find something else to eat because I couldn’t have what was advertised. These wings are nearly dry and that’s not ok.

Atmosphere: 1

Food: 1

Service: 1

Ms. PCM P MILLA

Food always fresh but there is a wait ✋️ for

Food: 5

Dale Marie

Great

Atmosphere: 5

Food: 5

Service: 5

GREENFAM Main

General Manager refused to let customer order two separate orders. Her response was, "this isn't Golden corral I'm not making it."

Atmosphere: 1

Food: 1

Service: 1

Jayy

I had a pickup for door dash, and upon arrival the workers at the store claimed they were out of product completely and couldn't substitute the customer for anything, the store was filthy and the employees were rude when I arrived. If I were spending my money on Popeyes, I'd choose a different location. Not only did I lose money and burn extra gas, but the customer was inconvenienced as well. Completely unacceptable

Atmosphere: 1

Food: 1

Service: 1

Amber Simon

Kid-friendliness: My son has Down Syndrome and the staff at this location always goes above and beyond to make our visit special for him. This crew is very friendly and accommodating. Thank you all!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Dr Pepper, Red Beans and Rice, 12pc Signature Chicken

Abel Fabian

Its 3:00 pm, walked in to order and was told its drive thru only. My vehicle wont clear the drive thru lane.

Service: 1

Shantell Smith

Did I drive through order online using my points

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Nuggets, Coleslaw, ¼ Pound Popcorn Shrimp Combo, Dr Pepper, Wings Combo, Red Beans and Rice, Spicy Truff Blackened Bacon & Cheese Chicken Sandwich Combo

jed Prince

The food was good and the staff did a good job helping me with

Atmosphere: 5

Food: 5

Service: 5

Paula

Surprisingly Good customer service and good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Beans & Rice, Nuggets, Cajun Fries, Red Beans and Rice

Louie White

Food was sufficiently hot (temperature wise) when we got home. Consistent quality, flavorful but small pieces. Inside was closed due to not enough employees available.Order taker was very friendly and got our order correct. This seems to be a consistent plus for this location. They may not have enough employees but the staff they have are great!Parking: Convenient parking and drive through.Wheelchair accessibility: Door is a bit heavy for wheelchair access if alone.

Atmosphere: 1

Food: 4

Service: 5

Recommended dishes: Signature Chicken Family Meal

Sarah

This location is lucky at least one star is a requirement. Time and time again, no matter who is working, the service is the worst I’ve ever experienced of any single restaurant. The workers are rude if they even decide to acknowledge your existence and I would MAYBE tolerate it if they could even get half of the order right one single time. This one location has ruined the entire chain for me. Not sure when I’ll be back to a Popeyes again.

Atmosphere: 1

Food: 1

Service: 1

Germaine Butler

Food is good and hot! I actually pass up a Popeyes closer to me just to get to this location because the food is much better. Always good, hot and the biscuits are so soft, and hot. Best Popeyes on the Northshore, Louisiana!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Dinner 2 pcs, Signature Chicken Family Meal

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