I bought the deal of the day on Saturday it states 6.99 or 3.00 extra for foot long, then it comes with drink n chips. He charged me 11.99 plus drink costs. And tax added at bottom. When I tried to explain the 11.99 should be 9.99 and no drink cost. He argued but all he could say was 11.99 tax. So I point at the bottom of receipt and showed him this is where the tax is. No English comprehension should not be working with money. Tried to call n speak with manager. Nobody answers the phone.
Atmosphere: 3
Food: 4
Service: 1
Teresa Crayton
Couldn't understand what I was saying an flies were flying around an burnt the bread an the food looked old. Been going to this location for years but will not be going back.They don't deserve any stars in my opinion
Atmosphere: 1
Food: 1
Service: 1
Thomas Williams
Been having lunch with my wife hear for years, wont be back. New out of town owner decided they no longer carry sweet tea. Get to know your customer base!! Everyone drinks tea out here! I hear thier from California or foreigners. Either way don't give them your money!!!
Atmosphere: 1
Food: 1
Service: 1
Big Kev
Recently changed owners. The new owners have put in place family members who are unintelligible when speaking to you,and are unable to understand enough to take even the most basic of orders, they also are playing on cell phones and don't acknowledge when you even stand there.They are all rude and can't get orders correct.Save your time and go somewhere else. Note to new owner bring back old employees, food and service was much better before.
Atmosphere: 3
Food: 3
Service: 1
Chris Turner
recently changed owners. the new owners have put in place family members who are unintelligible when speaking to you and are unable to understand enough to take even the most basic of orders. save your time and go somewhere else.
Service: 1
Will Jasper
For being open til 9 they are regularly closed before 8
Atmosphere: 2
Food: 4
Service: 1
Ashley Nicole
The cashier was amazing with customer service. She made some great sandwiches. It was nice to see someone with great customer service ...you don't get that very much these dayd
I eat subway alot. But I will not eat at the one this man owns anymore. He owns this one, the one in tickfaw and one on university he's employees said. I use the coupons at all the subways I go to and it's the reason I eat there... because coupons make it reasonably priced. Well they say the honor them at that store then charge you extra at the register for cheese. So my 12.99 for 2 sandwiches was almost 19$. They charge almost 5$ for cheese... The coupons specifically says what is not covered it does not say anything about cheese on a Phillies cheesesteak. So I will intentionally avoid these subways and go to other ones just because I feel they are dishonest.
Dawn Felder
I ordered thru the app b1g1f footlong. I went to pick it up they had no order. I showed the girl where it was taken out my account and it had the store number that was for her store. When I told her I placed online order she said the website was acting up and they couldn't do anything for me but take my name and number and the manager would call me when she gets time. I said what about my refund she said the manager would call me or go on the app and do refund. I asked her how to do a refund she said I don't know I don't use the app. I said okay would you honor my coupon in store if I reorder she told me no. Very nasty attitude just kinda brushing me off. I been a manager over 20 years and you try to do what makes the customer happy there was no sorry no nothing. Here it has been 24 hours since i ordered and still no call from the manager. I went up there to see about finding a solution no help again just brushed off and told me the manager would call when they have time and figure out a way for my refund. This is very unprofessional and I would never treat a customer this way. If I could rate a 0 I definatly would
I eat subway alot. But I will not eat at the one this man owns anymore. He owns this one, the one in tickfaw and one on university he's employees said. I use the coupons at all the subways I go to and it's the reason I eat there... because coupons make it reasonably priced. Well they say the honor them at that store then charge you extra at the register for cheese. So my 12.99 for 2 sandwiches was almost 19$. They charge almost 5$ for cheese... The coupons specifically says what is not covered it does not say anything about cheese on a Phillies cheesesteak. So I will intentionally avoid these subways and go to other ones just because I feel they are dishonest.
Angela Galjour
My favorite subway by far. I enjoy the freshness of it all, & that I know of the price and size are the same! At one other subway near my home they took the sandwich and cut the size down to a 4X4! I want my 6” sandwich!
Atmosphere: 4
Food: 4
Service: 4
MissME T
I got a flat driving through while waiting for AAA the cashiers husband was nice enough to patch it for me. IM SOOO GRATEFUL TO HIM. THANK YOU SO MUCH. I made it to Jacksonville and home to Texas. Good people are out here.
Alana Knight (Pastel Artist)
The food was great, and the young man making our sandwich was very sweet to us! However, the girl that was checking us out was not very good with customers and should not be working in the front. We simply were making small talk about the receipt and she said “I’m required to ask sir” and rolled her eyes under her breath and walked off to the back. I understand having a bad day and working in customer service can suck some days, we’ve all been there but I really wish we would’ve had a better experience.
Viktana Cosplay (ducttapelover2267)
The food was great, and the young man making our sandwich was very sweet to us! However, the girl that was checking us out was not very good with customers and should not be working in the front. We simply were making small talk about the receipt and she said “I’m required to ask sir” and rolled her eyes under her breath and walked off to the back. I understand having a bad day and working in customer service can suck some days, we’ve all been there but I really wish we would’ve had a better experience.
I bought the deal of the day on Saturday it states 6.99 or 3.00 extra for foot long, then it comes with drink n chips. He charged me 11.99 plus drink costs. And tax added at bottom. When I tried to explain the 11.99 should be 9.99 and no drink cost. He argued but all he could say was 11.99 tax. So I point at the bottom of receipt and showed him this is where the tax is. No English comprehension should not be working with money. Tried to call n speak with manager. Nobody answers the phone.
Atmosphere: 3
Food: 4
Service: 1
Couldn't understand what I was saying an flies were flying around an burnt the bread an the food looked old. Been going to this location for years but will not be going back.They don't deserve any stars in my opinion
Atmosphere: 1
Food: 1
Service: 1
Been having lunch with my wife hear for years, wont be back. New out of town owner decided they no longer carry sweet tea. Get to know your customer base!!
Everyone drinks tea out here!
I hear thier from California or foreigners. Either way don't give them your money!!!
Atmosphere: 1
Food: 1
Service: 1
Recently changed owners. The new owners have put in place family members who are unintelligible when speaking to you,and are unable to understand enough to take even the most basic of orders, they also are playing on cell phones and don't acknowledge when you even stand there.They are all rude and can't get orders correct.Save your time and go somewhere else. Note to new owner bring back old employees, food and service was much better before.
Atmosphere: 3
Food: 3
Service: 1
recently changed owners. the new owners have put in place family members who are unintelligible when speaking to you and are unable to understand enough to take even the most basic of orders. save your time and go somewhere else.
Service: 1
For being open til 9 they are regularly closed before 8
Atmosphere: 2
Food: 4
Service: 1
The cashier was amazing with customer service. She made some great sandwiches. It was nice to see someone with great customer service ...you don't get that very much these dayd
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Chicken Sandwich, Cookies, Sunchips Harvest Cheddar, Chocolate Chip Cookie, The Sliced Avo Mexicali, Rotisserie-Style Chicken
I eat subway alot. But I will not eat at the one this man owns anymore. He owns this one, the one in tickfaw and one on university he's employees said. I use the coupons at all the subways I go to and it's the reason I eat there... because coupons make it reasonably priced. Well they say the honor them at that store then charge you extra at the register for cheese. So my 12.99 for 2 sandwiches was almost 19$. They charge almost 5$ for cheese... The coupons specifically says what is not covered it does not say anything about cheese on a Phillies cheesesteak. So I will intentionally avoid these subways and go to other ones just because I feel they are dishonest.
I ordered thru the app b1g1f footlong. I went to pick it up they had no order. I showed the girl where it was taken out my account and it had the store number that was for her store. When I told her I placed online order she said the website was acting up and they couldn't do anything for me but take my name and number and the manager would call me when she gets time. I said what about my refund she said the manager would call me or go on the app and do refund. I asked her how to do a refund she said I don't know I don't use the app. I said okay would you honor my coupon in store if I reorder she told me no. Very nasty attitude just kinda brushing me off. I been a manager over 20 years and you try to do what makes the customer happy there was no sorry no nothing. Here it has been 24 hours since i ordered and still no call from the manager. I went up there to see about finding a solution no help again just brushed off and told me the manager would call when they have time and figure out a way for my refund. This is very unprofessional and I would never treat a customer this way. If I could rate a 0 I definatly would
Atmosphere: 1
Service: 1
Good sandwich and sweet worker'
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I eat subway alot. But I will not eat at the one this man owns anymore. He owns this one, the one in tickfaw and one on university he's employees said. I use the coupons at all the subways I go to and it's the reason I eat there... because coupons make it reasonably priced. Well they say the honor them at that store then charge you extra at the register for cheese. So my 12.99 for 2 sandwiches was almost 19$. They charge almost 5$ for cheese... The coupons specifically says what is not covered it does not say anything about cheese on a Phillies cheesesteak. So I will intentionally avoid these subways and go to other ones just because I feel they are dishonest.
My favorite subway by far. I enjoy the freshness of it all, & that I know of the price and size are the same! At one other subway near my home they took the sandwich and cut the size down to a 4X4! I want my 6” sandwich!
Atmosphere: 4
Food: 4
Service: 4
I got a flat driving through while waiting for AAA the cashiers husband was nice enough to patch it for me. IM SOOO GRATEFUL TO HIM. THANK YOU SO MUCH. I made it to Jacksonville and home to Texas. Good people are out here.
The food was great, and the young man making our sandwich was very sweet to us! However, the girl that was checking us out was not very good with customers and should not be working in the front. We simply were making small talk about the receipt and she said “I’m required to ask sir” and rolled her eyes under her breath and walked off to the back. I understand having a bad day and working in customer service can suck some days, we’ve all been there but I really wish we would’ve had a better experience.
The food was great, and the young man making our sandwich was very sweet to us! However, the girl that was checking us out was not very good with customers and should not be working in the front. We simply were making small talk about the receipt and she said “I’m required to ask sir” and rolled her eyes under her breath and walked off to the back. I understand having a bad day and working in customer service can suck some days, we’ve all been there but I really wish we would’ve had a better experience.
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