Wendy's
2201 US-190, Hammond
(985) 365-9890
Recent Reviews
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Always check your bag third or fourth time I've gone here over the last 2 years and everytime my order is not right and now they don't want to give a receipt so i can't get my order corrected. Seems like those people have a hard time listening or just only care about that phone in their hands
Atmosphere: 3
Food: 3
Service: 2
I took my mom out to eat and running errands around town and the service was really good
Atmosphere: 5
Food: 5
Service: 5
I came and ordered a taco salad for (mom) and a 7 dollar biggie bag and get home and not all ingredients for salad and no chips. Customer service nowadays is horrible. Gas too high for this type of stuff, then I called time after time with no answer. It also shows how much district managers check on stores and managers running them
Service: 2
You make a drive through order and they hang out the window and tell you to wait, don’t pull up. You have to wait there until they tell you to pull up again.
Not good at all. They beating a clock! Do your job and you won’t have to worry about telling people to pull up to better your numbers.
Atmosphere: 1
Service: 1
Rude , doesn’t give me my frosty and when asked about it she says we don’t have that frosty so I asked if I could replace it with a drink and she gave me an attitude
Atmosphere: 1
Food: 2
Service: 1
Every time I get Wendy’s I’ll do an order online or even just do the drive thru but after I pay they tell me to pull up. I’ll end up waiting 15-30 minutes sitting there waiting for my food. One time they did that to me and ended up getting 5 cars behind me there food first even though I was before them. And even had the audacity to not even get the right items. I don’t normally do reviews on restaurants but I had to for this location.
Atmosphere: 2
Food: 3
Service: 1
Best Wendy’s I’ve ever had, me and my gf ate here for $12 fresh hot food and it was fast.
Atmosphere: 5
Food: 5
Service: 4
There is always a long wait even when no one is in drive thru. Chicken is always hard and not fresh.
Burgers are better than burger King and mc Donald's atleast
Fry are nasty unfortunately
Atmosphere: 1
Food: 1
Service: 1
Practice making sure everything is in the bags. Have been twice and both times something was left out. Yes I should have checked the bag but if u ask and they say yes ma'am I put it in there.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 10 PC Chicken Nugget Combo
It was nice.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
The effect when the employee (with orange hair, claws and a bad face) puts her hand out to stop the customer before reaching the window and does not count the actual time spent waiting at the window.
Go in to order, worker sneezes on food at fry area- no mask, no covering mouth with hands, no gloves. Continued working like nothing happened . Left immediately, grossed out.
Why can't you rate 0 stars...
Never any baked potatoes ready no matter the time, always an hour wait for them. Food cold fries stale, waste of money
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Chili & Cheese Baked Potato
These people just don't want to run a restaurant.
The systems here are down so often that you would think that there is a hacker devoted to harassing the place, not that any of the workers would ever tell you off the bat that they are down.
A few nights ago on 11/13/24 the workers were sitting on the curb outside the restaurant (pictured) and no one answered the drive-thru box for a whole 5 minutes. So I drove around to ask what's going on, just for them to tell me that "Wendy's was down" and they couldn't take any orders.
A few days later at the same time of day I was told that the systems were down and they could only take cash. This was the story again tonight. All occasions happening at 11PM.
The Wendy's across town never has these problems, and we're working fine on these very days. Strange.
Atmosphere: 1
Food: 1
Service: 1
I recently ordered the "KRABBY PATTY MEAL" from hit series "SpongeBob Square Pants". The burger was an absolute delight despite the "secret formula sauce" just being big mac sauce. The "Pineapple under the sea" frostee was not mixed properly and the syrup had sank to the bottom of the cup. Fries were lukewarm and unseasoned. I had to check my bag after I received it and discovered i was missing a spoon (how did they expect me to eat my "Pineapple under the sea frostee"????)But overall it was a semi enjoyable meal (for fast food standards) and I will be back for another adventure under the sea.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Cheese Fries, Hamburger, Classic Chocolate Frosty
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