One of the try to thin mint Frosty and junior size, got told I couldn't.
The stores in Baton Rouge don't seem to have a problem with it.
Guess it wouldn't have bothered me so much if she wasn't such a prick about it
I figured the one-star review is the least I could do to let y'all know how how bad your customer service is.
You're welcome
Atmosphere: 1
Food: 1
Service: 1
Daniel Guagliardo
Wendy's...what happened to you?
Atmosphere: 2
Food: 3
Service: 2
Jay Hodge
Never any baked potatoes ready. Always an hour wait. Food cold, fries stale: waste of money
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Wendy’S Baked Potatoes
Jay “JDawg” K
Same old Wendy's but still better food than the arches, and still the slowest as manager scolds cash to take lunch in the middle of 2 orders and 6 customers in line, manager filled in and to redo 4 different orders after mixing them all up and decided to throw them all out and start over, 30 minutes in freaking line for cold poorly package food that looked like it was in the trash very hostle work environment yelling and cursing
Atmosphere: 1
Food: 2
Service: 1
Harry Lawrence
Used drive thru and only ordered drinks
Food: 5
Service: 5
Declined to Specify
So apparently theres a $3 fee for ordering through the drive thru, vs the app which you still have to used the drive thru for. I saw the $11 meal advertised somewhere. Figured id stop in and try it, wound up paying $15, went through the pain in the hind to update the app, reset my forgotten password, wait for it to load up and be slow. To find out they're really charging $3 more for just using the drive thru like normal. If I wanted a good $15 burger meal I could have gone to walkons. This is borderline scamming. Apps have made these restaurants so much less convenient, and just enabled them to scalp people. Food was as mid as wendys ever has been, we're about 10 years from that meal being close to worth $15. pineapple frosty was pretty on point though.
Atmosphere: 3
Food: 4
Service: 2
Christopher Thompson
This is a location where the employees definitely hate their jobs. Had the pretzel baconator and the bun was cold... Eugh... The remix drink machine was out of 90% of flavors. Didn't even have several staples like Dr pepper , Sprite or barqs. Saw at least 4 different employees and none of them were taking a moment to wipe down the tables in the empty, yet totally abused dinning room. Feel like this is type franchise where the owner just doesn't care. Oh yeah and my 5 year old just reminded me there weren't ANY toys for the kids meals.. lol
Atmosphere: 1
Food: 1
Service: 1
Jae
Not sure why but I was going through the drive-thru and then they told me to come inside. And I was like why would I come inside for a drive-thru order.... Then I could hear them talking shit not only through the speaker but at the window. I don't understand the problem. I just ordered a chicken sandwich.
Atmosphere: 1
Food: 4
Service: 1
Rebecca Knight
Lower prices and make sure you have food next time plus don't just do uber and door dash your not an independent company you're there to serve the public
Food: 2
Service: 1
Mason Dansby
Pulled up at 5:10 to order and 2 employees were standing outside and when i pulled up they started flailing their arms and getting all pissed off because i showed up. Do not go to the Wardline location.
This place is terrible. Order food and get to the window to be told they don't have it and then hand me a drink with zero ice in it but say nothing and charge me $3.55
Atmosphere: 1
Food: 1
Service: 1
God Blessed Silent River (me,myself n I)
Always enjoy going to Wendy's. My food is usually fresh because I'll add extras to make sure but that chili is an award-winning cup since day one I usually get the single the double or the chicken. Always mouth-watering and completely fulfills my taste buds
Atmosphere: 5
Food: 5
Service: 4
Tite Kitio Noumedem
The employees are kind and respectful ?.The restaurant is so clean ?
Atmosphere: 5
Food: 5
Service: 5
Dabuck12
Burger was cold and wait was ridiculous.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Nuggets
Mimi S
Service was with a big smile and lots of patience. My grandchildren love the burgers.
One of the try to thin mint Frosty and junior size, got told I couldn't.
The stores in Baton Rouge don't seem to have a problem with it.
Guess it wouldn't have bothered me so much if she wasn't such a prick about it
I figured the one-star review is the least I could do to let y'all know how how bad your customer service is.
You're welcome
Atmosphere: 1
Food: 1
Service: 1
Wendy's...what happened to you?
Atmosphere: 2
Food: 3
Service: 2
Never any baked potatoes ready. Always an hour wait. Food cold, fries stale: waste of money
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Wendy’S Baked Potatoes
Same old Wendy's but still better food than the arches, and still the slowest as manager scolds cash to take lunch in the middle of 2 orders and 6 customers in line, manager filled in and to redo 4 different orders after mixing them all up and decided to throw them all out and start over, 30 minutes in freaking line for cold poorly package food that looked like it was in the trash very hostle work environment yelling and cursing
Atmosphere: 1
Food: 2
Service: 1
Used drive thru and only ordered drinks
Food: 5
Service: 5
So apparently theres a $3 fee for ordering through the drive thru, vs the app which you still have to used the drive thru for. I saw the $11 meal advertised somewhere. Figured id stop in and try it, wound up paying $15, went through the pain in the hind to update the app, reset my forgotten password, wait for it to load up and be slow. To find out they're really charging $3 more for just using the drive thru like normal. If I wanted a good $15 burger meal I could have gone to walkons. This is borderline scamming. Apps have made these restaurants so much less convenient, and just enabled them to scalp people. Food was as mid as wendys ever has been, we're about 10 years from that meal being close to worth $15. pineapple frosty was pretty on point though.
Atmosphere: 3
Food: 4
Service: 2
This is a location where the employees definitely hate their jobs. Had the pretzel baconator and the bun was cold... Eugh... The remix drink machine was out of 90% of flavors. Didn't even have several staples like Dr pepper , Sprite or barqs. Saw at least 4 different employees and none of them were taking a moment to wipe down the tables in the empty, yet totally abused dinning room. Feel like this is type franchise where the owner just doesn't care. Oh yeah and my 5 year old just reminded me there weren't ANY toys for the kids meals.. lol
Atmosphere: 1
Food: 1
Service: 1
Not sure why but I was going through the drive-thru and then they told me to come inside. And I was like why would I come inside for a drive-thru order.... Then I could hear them talking shit not only through the speaker but at the window. I don't understand the problem. I just ordered a chicken sandwich.
Atmosphere: 1
Food: 4
Service: 1
Lower prices and make sure you have food next time plus don't just do uber and door dash your not an independent company you're there to serve the public
Food: 2
Service: 1
Pulled up at 5:10 to order and 2 employees were standing outside and when i pulled up they started flailing their arms and getting all pissed off because i showed up. Do not go to the Wardline location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is terrible. Order food and get to the window to be told they don't have it and then hand me a drink with zero ice in it but say nothing and charge me $3.55
Atmosphere: 1
Food: 1
Service: 1
Always enjoy going to Wendy's. My food is usually fresh because I'll add extras to make sure but that chili is an award-winning cup since day one I usually get the single the double or the chicken. Always mouth-watering and completely fulfills my taste buds
Atmosphere: 5
Food: 5
Service: 4
The employees are kind and respectful ?.The restaurant is so clean ?
Atmosphere: 5
Food: 5
Service: 5
Burger was cold and wait was ridiculous.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Nuggets
Service was with a big smile and lots of patience. My grandchildren love the burgers.
Food: 5
Service: 5
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