I didn’t get the atmosphere any stars because we went through drive-through, but everything was on point the food was very good. That onion rings were nice and hot. The milkshakes were absolutely delicious and the girl at the window was absolutely wonderful. We couldn’t have asked for a better person, she really took very good care of us. I gave her a 10 star. Thank you Burger King.
Food: 5
Service: 5
Recommended dishes: Onion Rings
Tanya
They need more workers ! It takes 35 minutes to get your food.
Horrible customer service! I went there around 12:45 and went inside to order my food and waited 20 minutes and never got my food. I ended up asking for a refund. And the lady seemed irritated that I was asking for a refund. & mind you there was only 2 other customers inside that ordered food before me and they hadn’t even received their food when I asked for a refund. & 2 people came in from the drive through that they asked them to pull forward and never brought their food out as well. Definitely don’t recommend going to this Burger King.
Atmosphere: 1
Food: 1
Service: 1
Diane Watson
Orders mixed up and 8$ for a hamburger way to
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Hamburger
Laverne Brocks
Food made me sick. ?? I had a breakfast sandwich called the eggNormaous burrito. Won't be visiting there
Atmosphere: 1
Food: 1
Service: 1
Tracy Richmond
The worst experience ever, every time I try and give burger king a chance it never seems to appease me.I ordered 2 whopper meals and Jr whopper cheeseburger that was supposed to be off the broiler they asked to pull around to the front door so they can bring my food out and they came out soon as I arrived at the door, I knew it couldn't be off the broiler so I checked my bag and was missing my Jr whopper and I had to go back through drive thru to get my burger go to work, we didn't have no cheese on the whoppers and the quality of the food was horrible ended up throwing it all away so I called them the next day they said they couldn't give me a refund but for the cheese or replace one of my meals after spending almost $30 and said i should have bought the food back that night after I clearly I was at work
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Onion Rings, Cheeseburger, Whopper
Nader Jaber
Worst Burger King I’ve ever visited. Slow workers and wrong orders. The manager wasn’t that great either.
Atmosphere: 1
Food: 1
Service: 1
John Neal
Nothing special it's just burger
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whopper
Jorge A Ayala Jr
I don't go out to fast food too much but next time I will get it not going to be at this place the service wasn't good I asked for a ice cream and a chocolate shake the server at the window don't even put it on my order and when I went inside to order it they make the worst milkshake ever. I don't blame the employees I blame the manager cause when the manager is soft the employees don't do their work right.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper
Richard X
PAAAAATHHHETHHHHETTTIIICCCC!I ORDER FROM UBER EATS LATE YESTERDAY EVENING (1030 11PM) after I got off work. Didn't have anything to eat in the house noticed I had a nice promo code. (What a waste!) I order the new ghost pepper whopper it was TERRIBLE VERY SPOOKY AS IT PROBABLY SAT SO LONG RIGOR MORTIS HAD SET IN (BUN HARD! CHEESE HARD! MEAT HARD!) MY GOD PEOPLE IF YOU DONT WANT TO WORK STAY HOME!I HAD 3 ITEMS MISSING!!!LARGE ONION RING....MIANUGGETS.....MIASHAKE.....MIAI ADVISE YOU IF YOU EAT HERE GO DURING THE DAY WHEN HOPEFULLY THERE'S SOMEONE SOME TYPE OF MANAGEMENT ON DUTY THAT CARES.SHAME ON YOU OVERNIGHT CREW ON LAPALCO!!
It is much better than it has been in the past. They may still pull you up but your food is hot unlike in the past they will pull you up and still get cold food.
Chris Rodriguez
They make cars move up for fries and make you wait 30 mins plus. Just buy something else unless you want to wait 30mins +
Atmosphere: 1
Food: 1
Service: 1
Ryan Locke
Said they were out of food? Lol
Atmosphere: 1
Food: 1
Service: 1
Kess Hernandez
My son was craving a spider man burger. I stopped at the Burger King on lapalco around 11:30pm on June 12, 2023 and had the worse customer service. No one answered the intercom and I proceeded to the drive up window, where I noticed 2 vehicles waiting. The lady does some type of hand gesture in the air and walks toward the window, to let me know she has a system. I’m not from her so how should I know if you didn’t answer the intercom. She quickly has an attitude and tells me I should not have came to the window. She also stated she was training someone and they were short of staff and close the window and walks off. I blew the horn until she came back to the window where she asked what I wanted. I told her the spider man burger. She tells me it’s discontinued and I did all that for nothing. I took a picture of her and asked her name so I can report her action to corporate. Never did she tell me, but it’s so said that I even tried explain to her about her behavior. She didn’t see any of the problems. I really hope Burger king trains people to work in their restaurants and no just have them their taking up space. These will be the same people replace by robots and be mad when no one hires them because of their rude attitude. Burger King will also be the effect when no one eats at their restaurant, because no one deserves to pay for food and receive this type of treatment. I have contacted corporate and I will wait to see what happens with this issue.
Atmosphere: 1
Service: 1
Jenifer Rubi Ramirez
Terrible service and they have really bad humor very rude nada nada humor
I didn’t get the atmosphere any stars because we went through drive-through, but everything was on point the food was very good. That onion rings were nice and hot. The milkshakes were absolutely delicious and the girl at the window was absolutely wonderful. We couldn’t have asked for a better person, she really took very good care of us. I gave her a 10 star. Thank you Burger King.
Food: 5
Service: 5
Recommended dishes: Onion Rings
They need more workers ! It takes 35 minutes to get your food.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Onion Rings, Cheeseburger, Hamburger
Horrible customer service! I went there around 12:45 and went inside to order my food and waited 20 minutes and never got my food. I ended up asking for a refund. And the lady seemed irritated that I was asking for a refund. & mind you there was only 2 other customers inside that ordered food before me and they hadn’t even received their food when I asked for a refund. & 2 people came in from the drive through that they asked them to pull forward and never brought their food out as well. Definitely don’t recommend going to this Burger King.
Atmosphere: 1
Food: 1
Service: 1
Orders mixed up and 8$ for a hamburger way to
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Hamburger
Food made me sick. ?? I had a breakfast sandwich called the eggNormaous burrito. Won't be visiting there
Atmosphere: 1
Food: 1
Service: 1
The worst experience ever, every time I try and give burger king a chance it never seems to appease me.I ordered 2 whopper meals and Jr whopper cheeseburger that was supposed to be off the broiler they asked to pull around to the front door so they can bring my food out and they came out soon as I arrived at the door, I knew it couldn't be off the broiler so I checked my bag and was missing my Jr whopper and I had to go back through drive thru to get my burger go to work, we didn't have no cheese on the whoppers and the quality of the food was horrible ended up throwing it all away so I called them the next day they said they couldn't give me a refund but for the cheese or replace one of my meals after spending almost $30 and said i should have bought the food back that night after I clearly I was at work
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Onion Rings, Cheeseburger, Whopper
Worst Burger King I’ve ever visited. Slow workers and wrong orders. The manager wasn’t that great either.
Atmosphere: 1
Food: 1
Service: 1
Nothing special it's just burger
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whopper
I don't go out to fast food too much but next time I will get it not going to be at this place the service wasn't good I asked for a ice cream and a chocolate shake the server at the window don't even put it on my order and when I went inside to order it they make the worst milkshake ever. I don't blame the employees I blame the manager cause when the manager is soft the employees don't do their work right.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper
PAAAAATHHHETHHHHETTTIIICCCC!I ORDER FROM UBER EATS LATE YESTERDAY EVENING (1030 11PM) after I got off work. Didn't have anything to eat in the house noticed I had a nice promo code. (What a waste!) I order the new ghost pepper whopper it was TERRIBLE VERY SPOOKY AS IT PROBABLY SAT SO LONG RIGOR MORTIS HAD SET IN (BUN HARD! CHEESE HARD! MEAT HARD!) MY GOD PEOPLE IF YOU DONT WANT TO WORK STAY HOME!I HAD 3 ITEMS MISSING!!!LARGE ONION RING....MIANUGGETS.....MIASHAKE.....MIAI ADVISE YOU IF YOU EAT HERE GO DURING THE DAY WHEN HOPEFULLY THERE'S SOMEONE SOME TYPE OF MANAGEMENT ON DUTY THAT CARES.SHAME ON YOU OVERNIGHT CREW ON LAPALCO!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It is much better than it has been in the past. They may still pull you up but your food is hot unlike in the past they will pull you up and still get cold food.
They make cars move up for fries and make you wait 30 mins plus. Just buy something else unless you want to wait 30mins +
Atmosphere: 1
Food: 1
Service: 1
Said they were out of food? Lol
Atmosphere: 1
Food: 1
Service: 1
My son was craving a spider man burger. I stopped at the Burger King on lapalco around 11:30pm on June 12, 2023 and had the worse customer service. No one answered the intercom and I proceeded to the drive up window, where I noticed 2 vehicles waiting. The lady does some type of hand gesture in the air and walks toward the window, to let me know she has a system. I’m not from her so how should I know if you didn’t answer the intercom. She quickly has an attitude and tells me I should not have came to the window. She also stated she was training someone and they were short of staff and close the window and walks off. I blew the horn until she came back to the window where she asked what I wanted. I told her the spider man burger. She tells me it’s discontinued and I did all that for nothing. I took a picture of her and asked her name so I can report her action to corporate. Never did she tell me, but it’s so said that I even tried explain to her about her behavior. She didn’t see any of the problems. I really hope Burger king trains people to work in their restaurants and no just have them their taking up space. These will be the same people replace by robots and be mad when no one hires them because of their rude attitude. Burger King will also be the effect when no one eats at their restaurant, because no one deserves to pay for food and receive this type of treatment. I have contacted corporate and I will wait to see what happens with this issue.
Atmosphere: 1
Service: 1
Terrible service and they have really bad humor very rude nada nada humor